DISPENSARY
MEDICAL & RECREATIONAL
Herbal Wellness Center - West (Med/Rec)
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Phoenix, AZ
4.7(10.0k reviews)
10022 Reviews of Herbal Wellness Center - West (Med/Rec)
4.7(10.0k)
4.7
Quality
4.6
Service
4.6
Atmosphere
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Most Helpful
February 18, 2021
Security guard Jesus, the gentleman exemplified all 5 stars in each category. He was friendly, he was very informative, he also assisted with my order communicating with other staff about my situation, showing how professional and awesome Herbal Wellness Center and its staff members are. Thank you again Jesus!
September 3, 2013
Wow!!! Tahoe 4x4 took me where I wanted to be! I got a 20% discount, free pipe and T-shirt for their grand opening. These guys are awesome over there. Highly recommended!! Their friendly, knowledgeable, and professional.
March 11, 2014
The last few reviews have been excellent examples of what you get into when going to herbal wellness center for your meds.
Herbal Wellness Center: your responses to these patients legitimate critiques is unbelievable; you continue to justify having meds that are unsatisfactory! Learn how to grow proper meds from start to finish or get left in the dust. Simple as that. And adjust your attitudes. LISTEN TO THE PATIENTS, only advice.
August 25, 2017
Highest quality in Arizona you get what you pay for here
As a customer that has spent thousands of dollars with this dispensary. Had the worse customer experience with the manager Brittany she was very unprofessional and lied to the customer on the phone, Very rude and uncaring manager.
June 13, 2014
Been here a few times and the meds are horrible quality. Top shelf is over priced, and looks dry. And the dude that helped me told me two different occasions that the strains he told me were really good, both times the meds were disgusting. The top-shelf is not even dispensary quality. And the other strains are garbage. VERY DISAPPOINTED.
May 31, 2014
grrreat staff! great meds!
The guy Aaron checking you in doesn't know anything!!! Skips people on purpose! He throws time sheets out so you can't see what time you checked in!!! Refuse to deal with him at all!
March 26, 2019
I have tried to contact HWC management multiple times via email, their site and reached out to their manager Scott regarding inappropriate behavior from male staff, specifically Jared. Have not heard back from anyone. I shouldn’t have to tolerate being touched, hugged, pinched on my thigh in lobby, baby talked, made to feel uncomfortable etc. This inappropriate lack of physical boundaries with patients is not cool, and my previous review has been removed so hoping this one stays up.
Please have the decency to talk to Jared about his behavior bc this isn’t funny and it’s disrespectful bc I’m not your friend, please don’t violate my physical space. I’ve been coming here for a year but now am looking for a new dispensary. Do better.
October 8, 2017
This place is awful. Selling $40 grams of trim run concentrates but calling it "live resin"
Lol.
Prime example of a dispensary caring more about profits than patients.
Boooo.
March 29, 2017
The front room was a little bland. Need for decor to liven up the front. The back is amazing. Cool lay out. Chill atmosphere. I totally dug the vibe.
July 9, 2017
hwc is my go to, always amazing deals going on !!
December 20, 2017
Amazing place to go. budtender rocked it and OMG the quality is the best I've seen, even comparing more expensive bud from other shops. honestly the only negative i can give is their parking lot is easy to miss
January 7, 2018
There Wax & Flower are always good, but it's super busy all the time. I waited like 30 mins just to see a budtender😫
February 27, 2018
Every time I went here(over 6 times)the wait was over 30 min. The waiting room was packed every time! And the quality of flower is really dank looking but every time has an off taste to me. Like something with the cure, dry, or possibly environmental. Like it has almost a sulfurish after taste. Like it's just got a different smell and taste, that you can taste and smell on the back end of every strain. From the Bubba Skywalker to their GG4...it's just something there. And I have heard someone mention it on reviews before...so they noticed too. Hopefully it's clean meds. If you base quality upon looks alone then you'll think HWC has the firest meds around. Those of us that know true terpy/greasy, loud fire know!
Where’s all the bomb bud gone? This place has gone wayyy down hill since recreational began.
August 16, 2020
standing outside during a heat advisory 15 days after open heart surgery. wtf is the point of pre ordering
Horrible service having to wait outside for an hour as a medical patient ever since the dispensary went rec I have been disappointed
August 25, 2017
I was lead to believe by a misguided review, that I would be walking into a place of laziness and repetiveness. I was a 100% wrong and they were a well put together shop! The bud tender was the best I ever had. He helped me get a good deal and always was a great energy added to the room at every moment. the infamous Kane or Cain sorry if I misspelled it bro. He kept singing snippets of "nothing but a g thang" amongst a variety of other songs too. Shop is great, people are great, and the help I got was incomparable to the gloom, and bland vibe I am getting use to lately. Thanks for a refresher and Cane or Kane, you're great dude. Oh and their concentrates and dry herb, is superb. Quality is there if you pay for it and, they even have nice budget grams too if concentrate is your thing. When you see these buds, leaflys little window on the internet with explanation, and rating does no justice. JUST VISIT THIS DISPENSARY
May 30, 2014
So far my favorite dispensary yet. great service, great environment, strains that blew my mind and to top it all off my server Daniel was the cherry on top. He made me feel very comfortable and he is the reason i will be coming back
October 28, 2017
seeds in the ghost og. waste of time & money.
First off I'm going to say I really enjoy the products they are top-notch / top quality. that being said I do not appreciate the recreational dispensary atmosphere going on. this is a medicinal state and I think they forgot that. several times I have tried to get my favorite products only be to be told they are sold out, after watching people in front of me buying up to a hundred cartridges at a time we all know that is not for personal use!! if they were truly catering to patients not customers they would at least put a cap on these dealers!! it takes hours and hours to receive a text reply saying they are out of the product that I was ordering.and doing away with the buzzers is quite possibly the worst idea ever the spot they have next door is very comfortable and anxiety free for waiting but they have taken that away ..your little waiting room is repulsive and anxiety ridden!! believe it or not there are people with actual medical problems just trying to get the medications that soothe those issues. I for example am a chemotherapy patient and found temporary relief from The vapen pod cartridges too bad they all go to Street dealers instead of truly legitimate people that need it..
Quality always on point but sailing out of your ounce deals before 10 mins after opening time is what’s getting me to go to other places now
this place has really gone down the shit pipe, I buy hundreds of dollars a week at this place only for them to cancel my order repeatedly, I am no longer coming here after it being the only place I have gone since I've got my card