Herbal Wellness Center - West (Med/Rec)

Stress seeds in the top shelf flowers. Not just one. I have been before and was not disappointed. Though, stress seeds on the top tier is unnerving. Too many great locations and true varieties to be upset.

sorry but the Kandy kush is grade not A

A big slap to the face for medical patients who been paying “ extra “ for their medical cards ... now it’s not been like want to renew my card if shit like this is gonna happen for recreational smh.

"Seems to me that you may have more of an issue with our dispensary than our meds... I know our meds will never be dry, we keep them at 68% humidity to ensure a nice even smoke. Our favorites around here tend to be OGs def not a flavor for everyone. Our patients know and will read the other reviews, yours sticks out like a crying baby on an airplane to Vegas. We always try to correct any issue a patient may have, but it looks like there is no fixing your issue. Your screen name says it all, good luck in your quest. a day ago - Herbal Wellness Center, Inc " Whoa! As a patient looking for a location to obtain my medicine, I read reviews before making the drive but the way in which you have addressed a complaint is less than professional to say the least. If I were the patient who posted the reply to which you responded, I would be looking to make it be known to the state. "We" patients are not purchasing a baggie off someone in the back ally, we are tax paying, credited medical marijuana patients and should be treated as such. If you don't wish to be a dispensary that cares for it's patients, then get out of the business and back in the ally where you have customers instead of patients. Unbelievably rude and very disappointing.

First rude budtender ive met in az and I've been all over just about.

This used to be my go-to dispensary. But over the past year to year-and-a-half this dispensary has went downhill. The selection is no longer there. Where they once had 30 strains they now have 13 strains! One of the reasons I went here was because of the Herbal Wellness grown weed. Which I considered top notch. But nowadays you rarely see it. What happened to the Herbal Wellness Center growing weed such as ghost OG or mary OG. It's really a shame because I really like this dispensary and was loyal to this dispensary for many years.

Great buds and concentrates. Shitty service, shitty parking, shitty location. Terrible wait time. Small waiting room.

Wow, I really made a mistake picking up the special today. It was my fault for going against my better judgement but this is really terrible. It also expired a month ago according to the jar and was harvested in mid April. It tastes like chemicals, burns terrible, overall it was a mistake. I'm bummed you guys sold me this really. The staff here is really cool but there is a bit of a management / inventory issue and some things about the pricing that just need to be fixed. Best of luck to you guys but those aren't even mids they are mistakes.

I bought the $20 8th ghost og. I got home opened it up and it smells like mildew/mold. I rolled a blunt, and took 2 hits. Taste like mildew/mold. I've gotten some fire from here before so I know you have good stuff. This time, not so good.

they need to come back to earth because ther prices are out of this world not to mention when you pay 20 a gram for flower it should be high quality but it's not don't support dispensers ripping patients off

trash customer service and trash bud n wax won't be going back again

"3 Kinds of Wax EXCLUSIVE! $25 off High Quality Crumble Wax, $55 a gram this weekend Print this special While Supplies Last." This is in reply to a review I made about false advertising. This is the special that I saw on your printable specials and it's word for word. It says "3 kinds of wax" and "$25 off high quality crumble wax". Then when you look at the menu it listed 3 kinds of crumble wax that were NOT $80 a gram. In fact there was no $80 grams of wax listed at all. This ad in know way at all specifies that you must buy an off menu item and outrageous prices to redeem a special that I was first told didn't even exist until I informed you that I was looking at the coupon at the time. So I see the coupon, call to ask, am told that no such coupon exists, am told then that it does in fact exist but only applies to items that are not on the menu which will draw in patients looking for a deal that they are not going to get. This is one of the finest and most blatant examples of false or misleading advertising and "bait and switch". This is just bad business ethics let alone practices. Then I'm offered a pre-roll in exchange for any misunderstanding? I'm in my 40s, I know what trim and shake are used for and what they taste like and every dispensary in town uses the last pickings of anything just to make an extra $10 on pre-rolls and each tells you they use whole flowers. Not to mention that I have NEVER had a single pre-roll that didn't run the whole way down so no thank you on the pre-roll. Hey, a pre-roll is about the same as a gram of nice flower, why not offer that? What I wanted though is offered but not given. A pre-roll is an insult.

Some people complain about on lines and the wait time and they been waiting for hours and all this let’s be honest you did the order from the comfort of your home, or while your working so no you have not been waiting for hours you placed your order then come but you just walked into the building and sometimes 10 expressed come in with you and you waiting 10-15 mins to be moved over the the express waiting room witch unfortunately only can hold 6 people, also unfortunately COVID has to have it spaced out it’s the LAW walk-in is 40 mins wait witch they seem to understand so I think waiting 10 mins as a express isn’t bad at all . So how about let’s be understanding to our amazing herbal wellness fam and wellness spot fam, and bud tenders. They brought back the deals witch we ALL asked for so of course better deals there going to be busy more people ,I know it’s stinks waiting but if I can save money!! Get bomb deals and be around group of great people, we all just need to be patient like we ask them to do for us when we as customers come in upset. They are humans an people to like us ! Spread love , weed , peace 🙏❤️

This is the second time the person ringing me in for my online order refused to punch my card when my total was 104.25 Are y’all ok?? Takes forever to wait for online, people are screaming in your lobby and your service keeps declining. On top of your office lobby always being dirty even now during an epidemic. This may be my last straw I think I’m done with y’all - Curaleaf and Muv have way better service !!!

I was very disappointed in them today. I have been a patient for the last 3 or more years and I travel very far to come to this dispensary. I had a free punch card for a 8th of flower and no were on there website or weedmaps or leafy dose it state that you are unable to get any flower and I spoke to the manager on staff tonight and she was no help. Post it on your website if thats the case it was some bullshit. Needless to say I did not get any flower because they pissed me off with no help.

1 HOUR WAIT!!!!! I like the product but one of worst service in Arizona!!!!!!! Half the staff just stands around. Where are the budtenders

I haven't had any bad experiences AT the dispensary. The flower is pretty good but I usually go for their cartridges. Unfortunately reception can be pretty rude over the phone. To be honest, if somewhere close had exactly what I was in the mood for I would have gone there instead.

it's messed up that this place sends an email 2 days in a row with specials and don't honor it i can understand the first day but come on 2 days in a row this sounds like a selling ploy to get people in the doors to make them buy other product at top dollar this is a waste of my time i.went yesterday and today and they just say sorry which is bull shit never going back again I used to like this place there are plenty across the valley we all can go to.

seriously though what's up with the service lately??? you guys act like what you're talking about is more important than the patients all the damn time. there will be 1 or 2 people in the waiting room and I'm sitting there waiting 15-20 minutes listening to 4 or 5 employees behind the glass chit chat. bunch of bs

Over priced and they have no parking. I placed my order online because they had a bogo deal which is the only time I come here. Apparently distillate is not an extract according to this place. Wasted my time and gas for nothing. Never coming back here for sure!

Placed an order at 8:01 to get that oz , no reply at all and just checked and there sold out . Do I have to camp outside overnight just to get a deal or what ? Y’all are ridiculous and then they still gone make you wait an hour with a packed ass lobby . Great bud, terrible dispo.

Wait was too long for ordering online 20 minutes wait to be called is unacceptable plus you have to wait like 30 minutes for them to confirm your order and come in and wait another 20 minutes to be called , this experience was just too long

This location is a weird one, so I came in towards the end of September and the CBD side gets hit with tons of patients for the Dispensary. As I'm waiting to be taken to the other side. Laura and Eryka both helped me out and informed me on all their deals. As I get my named called, me and a group of others follows an employee from next door. When we were walked into a lobby , a group of budtenders can be seen just standing around, and chatting in the Dispensarys receptionist window, while the people next door were working their tails off.. Patients are being held back and told they have to wait atleast an hour. If only the HWC budtenders would assist with the flow of the patients. Thank you guys for all your hard work it was noticed!!

looks good, smells good, but has seeds? If Any Meds Has Seeds in it Its Dodo no matter how good it looks or smells. Good Meds Have No Seeds. Even If There Is Only One Seed Out The Whole Plant, its Ruined. No Longer Medicinal........No seeds Please. Ever