Trulieve - Jacksonville

Not much to choose from, very little in stock.

Very clean store. Knowlegable staff, good selection.

Rebecca really took the time to explain everything to me. She shared the same excitement I had when it came to choosing the right products. Thanks for ReBecca I really appreciate you

No inventory on ANYTHING other than CBD creams. 3 items ordered (1- Indica, 1- Sativa (or a blend), 1- CBD 1 to 1). Trulieve had ZERO stock in ANY FORM OR STRAIN.They could not even say when/if more inventory would arrive. Unbelievable! Does anyone have ny insight as to why this continually happens at this location? Is it location or company specific? Inventory levels is my ONLY complaint. BUT- THE MOST IMPORTANT: IF YOU DON'T HAVE STOCK I HAVE NO NEED TO COME TO YOUR STORE!

First timer with an attitude walking in, Great attitude and feeling good about this product and the establishment. They were so nice and did not push me aside when I didn't know what they were saying. They took their time and even allowed me to call my primary and the young lady talked me through the conversation. I did not lose my place in line. Then I was called back to be introduced to my sales lady. If I asked a question that she did not know the answer, she would ask the supervisor (I think) and he would answer me so she could hear also. All in all, I would recommend my friends and strangers to check this place out. I am Happy

My first time in a medical cannabis dispensary and it was very pleasant and easy would definitely recommend!

Very friendly and professional atmosphere, my budtender was very knowledgeable and eager to inform.

This place takes forever !!! Even with online order I usually have to wait a minimum of 30 mins. This place needs better staffing or management.

Trulieve use to be the best but lately they do not have it together, especially at this location.. The last few times I placed an online order they failed miserably. The site said they had what I ordered. Apparently they did not. I wait ALL day when I could've just went somewhere else and they don't even have the decency to give me a courtesy call. Its a 2 hour drive to the nearest store for me so when they cancel my order without letting me know its very inconvenient and costly for me. My wife works retail and if it was common that her store was empty with no products she would not have a job. You can't call yourself a medical marijuana dispensary if you never have medical marijuana. If I wanted CBD I would buy it from the gas station. Also my wife doesn't sell products people need to survive. It seems like someone should be fired or management needs to be replaced at this location. It sucks to say cause everyone who works there is so nice and friendly and most know me by name.. But people being nice and knowing my name doesn't help me sleep at night and does not relieve my chronic pain so fire em. Also I need MM for my anxiety and panic attacks.. Shopping at trulieve lately has been the main source of my anxiety and panic attacks. Also if you try to chat with them online and say the word shit they claim its offensive.. LOL.. Shit doesnt even get censored on TV anymore.. and pardon my language and anger but if they had some weed then I wouldn't be angry and using "offensive language" as they say.. They are offended that I said they treat their customers like shit.. Well we are offended they treat us like shit.. They are more worried about censoring people than they are about keeping products on their shelves. Priorities. SMH.

The staff was very knowledgeable and friendly. Quality and customer service is very high. I have used their delivery service which is quite convenient given this dispensary's location.

This place is always nice. The staff is knowledgeable about the products. The only thing i wish they would change is to have the strain colors reflect the Leafly colors

Really wish they had a bigger location but other than that Kyle was very knowledgeable and helpful

Great place!!! I would come here again!

Excellent service. Miranda was awesome. This was my first time and she walked me through everything. She set me up with a first time package to fit my everyday needs. This was a pleasure, all my questions were answered and the recommendations were on point. I will be returning here for my refills. Thank you for making this a great experience!

I’m so happy about the location. The staff is extremely knowledgeable and friendly!!

Everyone was very professional and knowledgeable on the product. Highly recommended for anyone just getting into the medical marijuana market.

Everyone there is very nice and helpful. I would recommend visiting this location.

Always great to talk with the very knowledgeable staff. They are so very helpful with information.

amazing place and friendly.. knowledge is hit or missed but I think that's due to factors beyond their control too.. great environment

The best location in Jax for medicine! Superior customer service from Corey and Kevin!

great

Awesome...very courteous, knowledgeable and helpful. great for arthritis and PTSD. THANKS

Great customer service. Thank you Corey.

I had a wonderful first experience here. Miranda was friendly, knowledgeable, and more than patient! I left knowing that I purchased the best products for me!