JARS Cannabis - North Phoenix (Med/Rec)

Going down hill. Very un-satisfied. All I can say.

Let me start by saying I've been purchasing from Debbies Sun City location for many years now and have never had an issue like the one I'm about to describe. I love Debs for the quality products and level of customer service I typically receive. I decided to branch out and try the 27th Ave location today for the first time. Submitted order online via Debbies website at 9:38 AM and received text notice it was ready for pickup at 10:29 AM. They had Pineapple Express which I haven't seen in a while so I drove out of my way to visit during my lunch. Wait time wasn't bad upon arrival. I drove straight home and opened the sealed containers to find one of the three EMPTY. I immediately called 623-233-5133 to report the issue. The employee asked to place me on hold to review with his team lead. After a few minutes he came back and told me to bring in the empty container and my receipt to have it addressed. I used my lunch break to come to you guys and can't make it back today. I was told my "file would be updated to reflect this". Out of principal I won't be returning. How can I trust a facility who sells empty containers to medical patients? This must be the future I was afraid of. Come on Debbies, for these prices you need to handle your quality control. At the end of the day I would have kept paying your prices for quality products. You lost a loyal patient over this.

I’ll tell you what I didn’t like about this location today. I didn’t like that I felt like I was wasting my bartenders time, I didn’t like that I was the only one in the store at the time in fact the only one in the store at the whole time I was there this morning and no matter how many questions I asked my bartender was just having a really bad day not one smile. When I spent $300 here I choose to come here for the service as well as the flower but I’ll start selecting a little closer next time

Went here for 420 this year and waited over 2hrs in line they definatelly need to open up (more than 1 register) won’t be going here again

How y’all just raise prices and and lower the ftp bs y’all can have yo weed there’s other dispos and the u changed the point system that’s just dumb af

Lets not ignore the pink elephant in the room. Did they close because someone got infected? If so they need to let the public aware of that and fast.

I would love to shop here again if they made their prices more affordable

This was my first visit and honestly by far the worst customer service I have ever had the bud tender was irritated with my questions had no knowledge of the products and was mad that he had to look for what I wanted. There were also 2 people who came in after me that went before me and 1 was a new customer just like me. I will not be back.

Would love to know what the 2 strains with low thc were? I'm driving 2 hrs don't want to make same mistake sucks these dispensarys sometimes Plays the patient for dummy's hate that about AzMmj scean 😦

This dispensary has top-notch flower! Not only do they have a great first-time patient deal, they have 4 deals for your first 4 visits. And on your third visit you get the same buy-one-get-one deal as your first visit. Up to an ounce of flower or 5 grams of concentrates! Now that's worth coming back!

If your sick these people here have no clue about any sickness or the wellness at all just about the money they make. I Jarrad Burke runs the Epilepsy Foundation of Arizona and we are no longer going to be buying from Debbies. Over 250 plus people here in the valley wont be going to Debbies any more. Zero patient care at all if your sick and they are running a deal and ask if they could hold on to that deal for you bc your sick they wont. Other places do that for the really sick people and those dispensaries are the ones we will go to. If you cant hold on to an order for one day you guys have zero patient care. So in the end you will end up losing people bc of the poor patient care. I guess if your looking for bumb to buy your 16.9 % medical pot for 300 an oz is really insane. So when your running a deal remember that there people that have issues that cant run up to your shop and get that deal at that moment. You guys should make a special folder for your really ill patients like other places do that shows concern for your patients. Something smart to do for ill patients. But Im done and so is a lot of my fellow members I told every one in my speech last night of this issues and they weren't happy at all and we wont be back.

Ive had my card since March. I have been to 3 dispensaries but Debbies on 27th Avenue is my favorite place to go. The Bud Tenders are all very knowledgeable and didnt make me feel uneducated about my illnesses and the MMJ that would work best for me. I have now tried a wide variety of available products and I believe I have saved a great deal due to the BT's advice and notifying me of daily sales. I also have cut 4 medications out of my pharmacy and have replaced pills with MMJ for arthritis, insomnia and Migraines. In 3 months, I have gone from 20+ migraines a month to an amazing 4. THIS HAS CHANGED MY LIFE.

ya I drove way outta my way spend extra gas to get here and they raise the price wtf I could punch someone for doing this shit again.! not kidding

All the money in the "Karma" jar over the years got me a price increase, loyalty decrease, and stripped my desire. If not for that I'd probably be dead. Thanks Debbie!

Now I know why I don't like their flower blech!!! Tastes like plastic. Never again will I got to Debbies at any location yuck!

Hey wedding cake is usually the bomb. But lately my 8ths have been having seeds. I mean I’m saving them either way but still why is dispo top shelf flower carrying seeds? Even the animal cake has seeds

Debbie's of phoenix has the best budtenders, they know there customers amd they get to know them by name. Harvest if you read this keep these guys your business will benefit from keeping these employees.

I use to love Debbies the employees are awesome! The new pricing and points system that just changed is trash. They did away with their bottom shelf flower and is now ridiculously priced! You would think with herbal wellness center and reef opening up they would value their customers more.

I use to come here but refereed by Austin to come back because I found seeds in my valley OG but thanks to him he got me back hope the flower is as good as the bud tends are they kilL IT. Thanks !

The managers at this location need to be fired they have zero customer service and have turned me away 3 times in a row now and lost out on $200 plus each visit this is ridiculous, won’t accept a coupon on phone the bring one physical copy and still say they won’t take it I will never be back here ever again and neither will everyone else I tell this too such from one business owner to another terrible customer service at its finest

Listen, I love this place and think they've got the best buds in town. Having said that, the customer service over the phone NEEDS to improve greatly! We all understand that you are busy and are wanting to get people in and out quickly, which we ALL appreciate, but this should not come at the expense of being a nice person on the phone. It seems like every time I call to inquire about something whoever I'm dealing with on the phone is always has a shitty attitude and demeanor. I'm gonna pump my brakes on coming in today and will roll the dice with specials this weekend because I don't appreciate being treated like I'm an asshole for having a very simple question.

Prices are up up up! Been going here for a year and shatter went from 10g for $150 and now that same quantity costs $250! Same product, higher price. Also the new rewards program is a joke. 1000 points used to get $100 off anything but not anymore, they took that away. Not a deal in my eyes. Awesome service but now it matches the price. Would not recommend if price is factor. Recently disappointed. Hoping different changes come by not holding my hit too long.

This was the worst place I have ever gotten from. To the point I threw the weed out it was so disgusting!!!!! I wouldn’t use this dispensary again even if it was free

What dispo runs out of bud