Zen Leaf - St. Charles (Rec)

They rock but a few things: no comfortable seating while going through the menu, it feels very cold and uncomfortable as you stare at a paper menu and are stared at by those behind the counter. Also, hard time getting the strains I really like. But, they really are awesome friendly!!

friendly and helpful people. it was a quick and easy process but not rushed. they took the time to help with any questions, gave recommendations and got me a strain I really like. it wasn't over crowded seeing as it is still medical only so pricing didn't jump up like some other places. I will definitely be back.

I love this place every time I go. They are always extremely helpful and polite. I rarely wait more than a couple of minutes to pick up my online order. They are rarely out of what I want. The reward system is actually pretty good. The variety is absolutely amazing. I need a variety of products for different purposes and I always feel I have more than enough choices for each. Since the times of social distancing I have loved what they have been doing. They clean every 30 minutes (I even saw someone wiping blinds down with Clorox wipes), they limit people in both parts of the facility, they are all wearing gloves and face masks. Product is always fresh according to labels. I even brought home an item that’s safety seal was broken when I got home. I was concerned they would not replace it and try to say it was not their fault. They gave me an email address to contact and I had a full refund within 2 business days. I don’t imagine me ever going somewhere else.

Nice selection very helpful.

Best dispensary in the area hands down. Casey was very helpful. Much better than going to north aurora and walking up30 floors of stairs only to be able to buy one $80 8th lol

:)

I just recently got around to renewing my card and I was a patient back when the program first started. When I arrived I was greeted in a very professional and friendly manner by each member of the staff. I had no clue that this location was once Healthway Services which I had been to in the past until one of the employees mentioned I was in the system already under a different QP (it changed when I renewed). Even with a rush of patients I was tended to quickly and was even given a $5 coupon for when I return. Excellent service. Excellent selection. And much better prices from what I remember in the past.

Great place.

U should have a line for ur Handicap ppl that can't stand long I'm just saying

Always great people, service, and products.

Very nice customer service is great

Great medicinal dispensary with extremely friendly and knowledgeable staff.

First time shopping. At first it was a little hectic but Fanta and Denim did an excellent job!!! Will definitely come back !

Extremely helpful. If the person helping is unsure they find out. Very knowledgeable about what is best to get based on the information I provided.

This place doesn't care about medical patients

This place is a total joke. The morons that run this place will eventually find out you have to pay attention to customer service. Waited almost an hour for a curbside pick up. Had to go inside to ask where my order was or request a refund. What a s$%t show! I was once told by a budtender that she didn't care if customers were pissed because they own everything. You're going to fail here verano if you don't get your heads out of your asses! Hire professionals like the people that worked here when this place opened! I think people are tired of rainbow colored hair idiots that don't know how to do their job!

This place is absolutely terrible from the rude ass rent a cops to the weee is so dam dry.. prices suck and weed sucks dry as dirt want my money back.. wouldn't ever go back unless I see a 20 dollar 8th..

Very nice facility, very attentive and helpful staff but the menu is severely lacking. I have experience with a previous dispensary in the area and their menu was at least two times bigger. Their cartridge menu is a joke. $70 for 500mg and I’ve regularly spent the same for twice as much at the previously mentioned dispensary. Aside from the lackluster selection, it’s a very nice facility with great staff.

Second time i've been attend by this patient care advisor Ariel she knows what it she's doing. I was taken care of with a friendly manner, straight to the point without any pushing just fluent transition from going to pick up my online order in the back room coming back quick with no lag then scanning the product with reasonable time while paying attention what she's doing. Had me in and out and that's what I love to see. The rest of the tellers should take notes

online ordering/reservations are pointless, 75% of the customers just show up and have to scroll thru options on a iPad for however long they feel like before making a purchase. meanwhile the people who actually order online have to waste time waiting in line behind them. and what are the actual hours. website says 4pm -10pm so I showed up early to a good waiting and 20 rec customers were all ready inside shopping

smells like home

Zenleaf has an overall joyful crew and atmosphere. Ru helped me with my purchase today and she was very cheerful and made my experience fantastic.

great products

Ariel was really awesome, helpful and patient and I really enjoyed the overall atmosphere and vibes all around.