Trulieve - North Fort Myers

I think it's a fair location although a bit far for me personally. I don't think this is a negative because it allows a broader audience to benefit from its locale. The atmosphere is still a little tense because this is all fairly new to everyone. The service is great. Very friendly people to welcome you and ease you out of the slight intimidation of buying marijuana from a store. The front office person has a gun on her so no stealing or fear of being robbed. They do run low on a lot of items (nearest location for most of SWFL) but they have a list upfront where it shows what's in stock and isn't at the moment. I wish that one day they can implement this in their app or regular website. Their quality will more than make you smile, it'll keep you wanting more. Coming from flower only and going into oils I was hesitant. Expect a clear high. Expect lots of coughing (at first). And be mindful of how much you're consuming. They also offer concentrates and pills and a whole bunch of other stuff to keep you well medicated. Be safe and explore all the strains!

This is a great location for medical needs. Best staff and greatly helpful. Now I can feel like myself, with their top shelf.

Terrible service. They don’t know what they have in their inventory or what to do with it. Their prices are astronomical compared to recreational prices across the country...they will not hold your orders so you will drive out to North Fort Myers for nothing most times. They only want to make money off of deliveries and priority orders. They are currently trying to sell an herb vaporizer that’s worth $150 for $750..Somebody please get us a real dispensary...

I am quite impressed with the professionalism. I didn’t know what to expect upon arriving at this location. The staff are super friendly and knowledgeable. The product is excellent, providing immediate relief. I felt very welcome here and the atmosphere is great.

This is the worst company I have ever had the displeasure of dealing with. It's always something. I can't wait to see them close for good. I shop elsewhere now.

Small office setting. Not enough space to sit and wait.Felt rushed to pick from a very limited selection. Will try other dispensaries and their stock. Why pay all this money when the product doesn’t work? Only a few Indiga varieties. That’s what I need.

This is one of the nicest and best place to get all your meds friendly. Good Quality at good price. AAA+

Its a great setup close to the house . The staff are freindly and know there stuff . When we get use of flower and edibles it might be tight and a long wait. For right now its great

Horrible, the delivery “Kids” were strange, the seal was broken on the vile and the contents leaks out and the 600 ML was more like 20 ML when I opened it. Called 4 times, left 3 emails and no return call for over a week. Was told to order and they would replace, I then reordered and they called and said they need to cancel the order they are out of stock and don’t know when they will have stock again. Piss poor company!

Great staff! Convenient! I’m a TRULIEVER!

This place has potential for being amazing, good product and a lot to choose from BUT and that’s a huge Butt!! The place is run by an absolutely incompetent staff. I have made online orders that get pulled and re-sold, told products were available at the store and wait for 2 hours to be told they are sold out! Absolute Joke and such a shame! When you can figure out a traffic flow that isn’t like the DMV and can manage inventory a little better I may come back!

This is a terrible location and the service was poor. 2+ hour waits (including online orders). The website product stock is never correct. If you want to stand outside a strip mall in North Fort Myers for 2 hours waiting to see if they even have the medicine you want , then this is the place to go. I like Tru's products but I will never shop at this location again.

Always a long wait, you are looking at an hour at least. Trulieve needs to either open another location or expand because this is ridiculous.

This place always has a very long line. I am not going to wait an hour to spend money. Hire more workers or lose customers. I doubt I will be back.

Great Location. Friendly staff. Felt a little rushed though.

Worst customer service and the grimmest store front. Its unbelievable how long it took for these cerebral superstars to get rid of the nasty, stained chairs they had been using. The best part is customer service. A) The entire staff thinks they are too good for their chosen job and their customer base. * B) their product availability is hit and miss. ** C) sometimes the flower consistency is hit and miss. One day white buffalo is potent and volumous, then magically, 2 or 3 days later it's kreft ridden, pithy and unrollable. Thus, about 15% - 20% of your smoke is lost to running. D) a lack of potency and narrow with regards to spectrum. A limited effect. E) you cant depend on them. Ordering conveniently online is a farse. Too much disappointment, and at times pure, intentional, greed driven deception. I used them exclusively for tincture. Tincture can be more cost effective and help the cost effectiveness of other modes of delivery. DESPITE BRAGGING ABOUT HOW MUCH OF THEIR OWN PITHY WEED THEY GROW, TRULIEVE $TOPPED, $ELLING TINCTURE WITHOUT WARNING. There is no indication they plan to $ell tincture again * Now, about that "stellar" customer service: All I can say is, is, ... well... let's look arty the bright side,... i believe the taller guy that works at trulieve... you know... the taller guy with the goofy hair cut is the one and only: "FLOUNCY RUNNER" hailing outta south cape coral at 6'1" and 48 lbs. And brimming with his first blast of pseudo authority. This genius thinks he has product in his store that I'd be willing to assume the extra costs and strife of going to wait in my car because trulieve won't do any thing about this grimy, undersized, storefront, he is infinitely mistaken. In the words of Jim Morrison, " YEAAAH RIGGGHHTTT." "Con con con". Please frequent this store and buy their over priced, often kreftl ridden weed. The flouncy runner's sense of self worth depends on customer stupidity. Oh yes! Let's not forget the little general. You'll know her by her Napoleonic stance as she si locked in critical analysis mode with her hands behind her back. So Precious! This is the anti-dispensary.

“This is a great location for medical needs. Best staff and greatly helpful. Now I can feel like myself, with their top shelf.”

Excellent location. Easy to get to.

Great Service

Clean and quiet. It was easy and very fast.

Still new enough that patients and staff are learning the ropes. Improved application now shows in stock or not, usually not. The more popular the product (e.g., shatter) the quicker it sells out within hours. Very nice helpful ★CONCENTRATE TENDERS★ here. Looking forward to seeing enough product for all patients instead of racing to the dispensary for the popular items. Check your ★doctors recommendation★ before showing up only to find that you are out of milligrams.

I have had happened to me twice in a row to have ordered a product or two, to print a confirmation, and then take steps to procure only to be told that the order was not filled. The first time I was told that I was to be compensated for my time and expense, I do live a distance from the store, that compensation seemingly got overlooked during the totaling up of my bill with product that was only a substitute for the non-filled order. he second time, whilst being saved by a timely phone call, from driving the distance in, the order made was filling a need, I am a patient if anyone forgot, and therefore I took no action to ensure its procurement from any outlet, be it your company or another. So when told that my ordeer cannot be filled for the second time after the web site showed, sold, confirmed my purchase, yes, I am inclined to think that I am in line for more than a aplogy. DO NOT GET ME WRONG, Scott, the store's manager, A great asset to you but I find blame elsewhere, at the website and then the tying of hands of the manager in limiting him in what he can do to appease the disappointed customer. I have spend close to $7,000 with you guys and its not even one year to date. I have brought you several customers via my personal recommend and testimony at my mission. I am a pastor, my wife as well. And a disabled veteran. Decorated. The 10% off is great, no lie, its great, but I use an ungodly amount of THC and CBD and its cost LEGALLY is killing our home budget.

Dirty, unappealing, ridiculously long waits. Left and went elsewhere.First and last visit.

Easily the worst retail establishment I've ever dealt with. Disorganized. Chaotic. Indifferent help. Always low on product. Waiting room is awful. There is no reason to deal with anyone who cares so little about customer service when there are much better dispensaries in the area.