Trulieve - North Fort Myers

Great Service

I have had happened to me twice in a row to have ordered a product or two, to print a confirmation, and then take steps to procure only to be told that the order was not filled. The first time I was told that I was to be compensated for my time and expense, I do live a distance from the store, that compensation seemingly got overlooked during the totaling up of my bill with product that was only a substitute for the non-filled order. he second time, whilst being saved by a timely phone call, from driving the distance in, the order made was filling a need, I am a patient if anyone forgot, and therefore I took no action to ensure its procurement from any outlet, be it your company or another. So when told that my ordeer cannot be filled for the second time after the web site showed, sold, confirmed my purchase, yes, I am inclined to think that I am in line for more than a aplogy. DO NOT GET ME WRONG, Scott, the store's manager, A great asset to you but I find blame elsewhere, at the website and then the tying of hands of the manager in limiting him in what he can do to appease the disappointed customer. I have spend close to $7,000 with you guys and its not even one year to date. I have brought you several customers via my personal recommend and testimony at my mission. I am a pastor, my wife as well. And a disabled veteran. Decorated. The 10% off is great, no lie, its great, but I use an ungodly amount of THC and CBD and its cost LEGALLY is killing our home budget.

Great people very knowledgeable

Tiffany W. Did a great job helping me to figure out what to get. I was after a few sativa which they were completely out but she hooked me up with some really nice strains. Thank you Tiffany, great job.

Overall this location is truly awful Franchise and franchisee DO NOT CARE ABOUT CLIENTS. YOU WOULD BE DOING EVERYONE A FAVOR BY GOING THERE! GO ahead tiger, live it up!!!

I wish they had more smokeable flower such as sour deisel sativa. They need to have more in stock

Tiffany W.Great bud tender ,knowledgeable and very polite!!

Superior customer service. Due to Florida Government they struggle to keep up with demand. Really good products

The worst service I've ever seen! Rude, disrespectful and dishonest staff! The quality is amazing but customer service should be addressed ASAP.

Nate and the entire staff was very knowledgeable and courteous....very patience and receptive to my needs and questions.

Nice location! Shy & Randy are always helpful, polite and know what's up. Also, I got a tip on something new today. 'Gorilla Grapes' (Ggp). I'm a 9# Hammer guy. But, this was worth the try! I would definitley add it to my rotation. It's good to keep your body guessing just a 'little' bit. I would recomend if you are working your way up to something more powerful and if you suffer from PTSD/Chronic pain as I do. It's probably great for other things, too. Check the spectrum!! You guys are great! Hire me. I can be had.

what a great experience Joe gave us at trulieve. He knows the products and provides great service. Thank you Joe you were awesome.

Good morning! I just had to take a few minutes to write the most positive review! First off all your products are by far better than curaleaf and surterra! I had to wait a week for my delivery from you so in the meantime I was forced to go to curaleaf to hold me over.Nothing but a waste of money.Anyway I called to update my delivery to include a new concentrate pen.Only to find out that they never got the message and didn't have one.I explained my situation to Alec or Alex? I waited a week and now couldn't even use my medication.Well let me tell you,this polite,professional young man went back to the car and then the other driver politely came to my door to tell me they were calling trying to make it right and was it ok if they parked there for a minute? I was so surprised and impressed by these 2 young men.Anyway,they came back to the door,gave me a brand new concentrate pen,my delivery money back,apologized for the inconvenience and told me to have a nice weekend! Wow!!! Now that is customer service at its best! I will never go any other dispensary for my medication ever! I love you Trulieve! Thank you so much!!! Mary Jane! 😄💞

Great location and the staff is very friendly and knows the product very well.

I do like the location I do but I do wish it was closer to me or closer to Punta Gorda

Life changing..... finally can sleep deep with this new strain they carry called Do-si-dos. I purchased the TruStik. best purchase... If you can afford the top shelf TruStik its worth the money.

This was my first visit at a dispensary as a new patient. They greeted me and had a cold air waiting room which was comfortable before going to the back and being helped and consulted with me about my prescription. They are a good dispensary but the prices are a bit expensive. You get what you pay for when needing good medicine for chronic pain. I made sure to use the discounts and promo deals they had happening for a new patient order. For my next purchase I will be ordering online through them instead of coming to the dispensary and items not be in stock as I drive a distance away from here.

This was my first visit to the dispensary. I am a total novice. I felt rushed and I felt like I was not given much of a selection of the tincture. Perhaps I’m reading it differently than what is true life. I expected a little more patient privacy but felt like I was at a Starbucks counter with every one talking at once. The stopper top in the THC was broken so it was a struggle to remove. My husband found a dropper from one of his topical oils which at least fits well enough to keep me from spilling the product. On the positive side my wait time was a lot less than what I expected.

Very convenient.

i love the bud tenders Tae & Rebecca! They always take superb care of me & answer all my questions and help me make the right decisions.

Bad area of town. Better employees now. Great management. Great deals.

Brittany and Bobi were extremely knowledgeable and patient. It was my first time buying anything and they were very helpful. They really seem to care about their customers and what they are doing. Very happy with my expierience there today.

Had the pleasure of being helped by two nice young ladies named Kat & Ashley. Both were informative and very helpful processing my online order allowing it to go smooth, quick and easy. They made my experience enjoyable and I look forward to seeing them again.

Amazing customer service by a wonderful Jess today! Thank You Trulieve North Forth Myers, What a TruTeam!