D2 Dispensary Cannabis Destination + Drive Thru

One of the best dispensaries in town!! Highly recommended

The staff is friendly and very knowledgeable. I am happy with the products there as well as their pricing and daily specials. I have had a few bad experiences at dispensaries since I became a patient and this has not been one of them. The wait time has been relatively low and I would highly recommend them!!!!! D2 is one of my most visited choices!

I won’t go anywhere else for flower. They have the best. Staff is always awesome

I had a bad experience.

this is the BEST storefront in town!! high quailty products for sure every time

This location has very kind, helpful staff. The flower is good quality for the price. The concentrates are top notch. I am pleased that most prices have lowered over time. There is a roomy feel with the vaulted ceilings. I will be back often.

awesome waiting room amazing staff and great budz will for sure b back

Great

Dont understand the point of an online order when I have to wait for 20+ min, kinda inconvenient. Everytime I come(which is often) theres only 1 budtender literally doing 1 order at a time, why can't there be like 3 make the wait not as bad. The waiting system is horrible! Online order should be convenient and fast, instead I wait for 20-30 min for it. I dont understand and it makes doing the dispensary such a hassle.

love the deals here and staff is awesome

The whole experience at D2 has always and will always be terrible. Used to be a regular until they stopped selling The Tropic Thunder strain. Only place I found it.

I love this dispensary the staff is ALWAYS superfriendly and helpful.I would recommend it!

Stay away. I called ahead to make sure they would honor a coupon I got from them even though they had a special going. I was perfectly clear with my words and asked if there would be a price change or would the price of the concentrates go up to normal price. They told me that they would honor the coupon at the current sale price. I once again asked them are you sure because that’s a really good deal and sounds to good to be true. She continued and said yes we will honor it. I also expressed I live about 1 hour away from D2 and would suck if I drove over there for no reason. When I get there they wouldn’t honor the coupon and wanted me to pay full price if I wanted to use the coupon. I spoke to Christina

First time visit. People were nice enough. No veteran discount. No first time visit discount.

Do not be fooled about the debit discount..you get charged a surcharge from your bank, like when you use an atm that is not your bank...they dont tell you either

On Wednesday May 27 around 12:15 PM, my girlfriend and I had the worst customer experience at D2. We both went in with our face masks and had our patient ID’s at the ready. They quickly checked my girlfriend in and I stepped aside because I was looking over their menu. I tried looking at the online menu on my phone, but I had poor reception. Moments later one of their employees aggressively waved me over to the front desk. In a less than professional tone he asked me what I was doing and why. I explained to him that I was looking over their menu options and needed just a little more time. He abruptly interrupted and exclaimed that if I wasn’t getting anything he was going to kick me and my girlfriend out. I had done nothing to provoke such animosity. I immediately decided to step out and wait in the parking lot for my girlfriend to finish her order. I was not going to settle or let him pressure me into making a purchase. About ten minutes later my girlfriend comes out just as irritated as I was . I asked her what happed. Apparently shortly after I left, their security guard came into the lobby and started to question my girlfriend. They asked to see her patient ID but the front receptionist had already taken it. They later said that her patient ID was invalid. Her patient ID is good for TWO years! Turns out they just needed to update her card in their system. After her interrogation was over she was able to make her purchase and get out. Even after they verified her card the employee who questioned me continued to intimidate her and aggressively watch her until she left the lobby. My girlfriend and I aren’t regulars at D2 but we do have valid patient cards and have generally had great experiences in the past. I’ve seen their employees do great work and give great recommendations. Never have I seen or experienced an employee yelling and threatening someone. Lately both Downtown and D2 have fallen short in both quality in product and quality in customer service. My purchases from Downtown/D2 have been regrettable. They don’t rotate their edibles and their flower lately is mid tier at best. We are in the midst of a pandemic and they’re taking advantage because they have a product many of us want/need. Where is the humanity in that? I’ve stood in line at other dispensaries and shared my experiences of Downtown and many other patients are having issues with Downtown/D2 as well. We understand this crisis is hard on businesses but when you stop offering any deals and only offer a handful of low quality options, while other dispensaries such as Prime Leaf are able to keep a full variety of stock, it’s time to rethink your business. Every year our local dispensaries compete for top dispensary in Tucson/AZ...Downtown does not deserve to be a contestant. You guys have fallen so hard and have a lot of work to do. I would rather wait twenty minutes in the sun at Prime Leaf than wait in the lobby at D2 only to be discriminated against and yelled at. Wake up Downtown. If you won’t hold yourselves accountable, we will.

TERRIBLE customer service. The tender was so rude and had no idea what they were doing. Went once for the freebie and never again.

Agreed— unreasonable price jump this month with no warning to patients who use this medicine. If they’re looking to just cash in on the new rec market while screwing patients over I’m out.

This place has really fallen off between here and downtown they used to be my favourite dispensary Then they got rid of their weekly deals raising their prices but still I stayed because of the quality Now I get offered contact list payments And a can't figure out to process or help out

Very helpful staff, quality medicine, and good prices. Edid was extremely helpful!

This dispensary has been employing illegal bait and switch tactics. They advertise 20 percent off for online orders and I was literally just told “oh yes everything except this one item you purchased” even though there is no exception listed in their website. They seem to have gone downhill, and I know personal friends their employees are concerned too. Extremely shady owners.

Customer service is seriously lacking. Been there a few times and first time they refuse to accept my military card because I'm the "spouse" and not the active duty. (every dispensary I've been to (or any store in general) all accept the spouses card w/ no questions asked and get the discount. Didn't like it but ok.....gave them another try and ordered online when they had good discounts but when I picked up the next day, they refused those discounts because I picked up the day after. I had no idea and when I called they never told me I HAD to pick up that day in order to get that days discounts, since I ordered on that day, I assumed I'd get those discounts. (because that's the way it works) Good customer service would have been, "ok, we'll honor the discounts but next time you have to pick up the day you order".

Online order always makes things go super quick. I asked for some information printed for an older relative on a new product and they gladly helped me out.

I'm glad that they opened an East side location because downtown dispensary is my favorite. They have really good flower and the staff is always nice.