Story Cannabis - McDowell Rd

I went to Nature's and I felt at home. Everyone greeted me as I came in. They have a well rounded group of individuals working there that made my experience very enjoyable. Thank You Nature's AZ Medicines I had a blast

I’ve been a long time patron and have rarely had problems but today when they came up, they came up big. I placed a preorder over the phone for the first time (Personally do NOT recommend, stick to leafly.) and after waiting about an hour 40 i tried to call about a dozen times to get rung out. Phones down apparently. so i show up to try and get it sorted, and can’t. i stand there a total of about another 50 minutes until it’s past my order time and the budtender who’s dealing with me after the manager does very little but tell me to wait here and they should send the text in the two hour estimated limit, tells me that “it’s a holiday weekend and they’re always really busy”. Nah i’ve come on random weekdays that have longer lines and have placed preorders on busy 3 day weekends before. at least own up to your system. i ended up walking away and going to herbal. i could have waited in the normal walk in line and been in in the same amount of time i spent waiting for them to do anything useful and making me just leave out of frustration. Literally if i had been in the regular line and just assumed they would screw me i would have been better off as the person i would have been behind went in minutes before i decided i was done. overall good dispensary but a horrible experience one that tops the charts. they’ve given me a free gram of wax for a 40 minute wait before? so what do i get for 3 hours and my night wasted? don’t use they’re phone call ordering system. there is clearly an issue with something on their side or the side of they’re new call center. 3 other people in line had this exact issue just in the time that i was there waiting, getting moved through different lines and stuff, so it’s definitely not just a one off thing.

I ordered 1/2 of God Bud online. A gentleman called and said that they were a bit short on God Bud. He said he'd do 3 1/8ths and put a 4th 1/8th of a different indica for the same pre pack 1/2 price. I drive out there and am told that they don't do that. What a waste of time!

i want to say thank u great service i was at station 1 and bud tender lady recommend excellent strains today 😁

The menu was outdated. I dont know why I keep coming back to this location. Even my budtender said he was going to get on the department that handles that. At least Imma get my free pre roll for my review

the last body I bought from here (Silverback Gorilla 1/8oz) smelled fine in the store, in the sample bag. as I'm a relatively lite smoker, and I had some more flower at home, I just added the silver back to my small collection of strains and didnt get around to trying it for several days. when I did open the container, it smelled like pure ammonia. the bud was stored and packaged before it was completely cured. I've grown before and I know what rotten bud tastes smells like when improperly cured. I tossed the whole 1/8.

Quick, friendly!

one of the best spots in town by far! Excellent product, great knowledgeable friendly staff.

I'm really impressed with this location every time I go. Fresh coffee, fast service. I never have to wait longer than 10 minutes to get waited on. My go to place that's for sure!

Disappointed in the Chem Dog I picked up last week. Very little smell and loose buds. Question THC of 22.4% with this batch. I am a long time high tolerance user so maybe the problem. Nice atmosphere and efficient staff. Just wish quality was better but love the pricing. No $400+ OZ here like some "clubs" and that's a great thing!

Best dispensary in Phoenix huge selection of flower great prices on Sharrer extremely knowledgeable staff and clean restrooms !!! only dispensary I to go to in Phoenix. Plus 15 minute wait guarantee or you get a free pre-roll😎

Loved it, it's big, slot to choose from and the workers are great !!

Unbelievably long wait times, hours for walk-in. Pickup isn’t much better. Serving people by groups, ended up leaving before purchasing any products. Would not recommend

Awesome medicine. Prices are a bit steep. Love the Hindu skunk! Awesome staff! Where's the free pre rolls!!!!

service great, nice insides. picked up some Deadhead OG pretty dry and tasted awful very hard to finish.

I've been here 3 times. The dispensary has a very nice waiting room with big flat screens, Keurig Coffee and occasional donuts. The Meds room is very well laid out, by far one of the nicest I seen. In and out in less than 10 min. 2 Bud tenders at any time. The two ladies Carla and Maria are very nice and know their meds. I love their "Strain of the Week" it's $10/g for those days you don't have $20. They use iPads to process your order and the packaging room is also full of helpful people. One time I was short change and they spotted me some loose change! I'm recommending this place to anyone who loves Marijuana as much as I do! PS try the XJ boom!

worst service ever made not want to be back ever again

Stopped in for a first visit, no freebies or special for new customers. Greeted by huge security guy who lacks customer service skills. Next I was herded around the place and was finally greeted by a budtender who barely looked 18 years old. Samples didnt really look all that great and did not resemble the pictures on their websites/facebook. Asked them about if I could view what I am purchasing prior to paying and didnt really receive a straight answer. They herd you around, show you an example, and then you receive the meds prepackaged and weighed at a window. Considering that I didnt receive any specials other than a coupon to use on the next visit, I wont be back. They also tried deleted my review on weedmaps, no integrity.

wouldn't shop here again buds are weak. concentrates no good .

I Pre ordered a specific item that cost $80 after tax and got the message saying it’s ready for pickup. I then went on my 30 minute one way journey. When I got there something told me to check and make sure I got the right thing and so I did...not only was my order wrong but they told me they didn’t even have any of the stuff I ordered. Long story short I had to settle for something with lower quality but still payed the same amount. Not wasting my time here again! Their best attempt at costumer satisfaction is “I’m sorry about that”

I went there for the first this week to pick up my preorder. It was freezing! There were 2 lines; shorter med line & loooonnnggg rec line. Got in line - 5th person. People from rec line kept going in. Hmmmm finally got so cold I had to leave. Kept calling the store - 9 times!!! - to tell them I could not stand outside. The auto answer kept hanging up. Boo. I had a nice order. Doubt I will ever be back.

this place does not honor the veteran discount I bought an oz of fliwer and spent 150. and that doesn't qualify for what u advertise?, what bs. this place used to do us right but lately they getting g greedy and service is unprofessional at best. shame on u for reals. ill give my money elsewhere..

So I came in for a free pre-roll and they said I was able to with a review and they advised me that I wouldn’t be able to get it without a purchase not knowing so I was walking away and the front desk girl named makayla had left her mic on and she was being extremely rude and started to talk shit with other coworkers I’m guessing not know her mic was still on I walk back and let her know of her actions and didn’t acknowledge it and I just needed up paying for it. I didn't know about the pre roll with a purchase but If your gonna talk about a customer make sure the customer is not there or make sure that your mic is off. Love this dispo but that was such a rude experience and I felt extremely embarrassed and I shouldn’t have felt that way

New ownership. No deals. No specials. Same overpriced product as every other chain dispensary. Don't bother.