782 Reviews of Planet 13 - Las Vegas
4.7(782)
4.7
Quality
4.7
Service
4.7
Atmosphere
Sort by
Most Helpful
December 17, 2017
Love it! It’s my go to spot. 4 stars is my highest rating for anything
April 16, 2016
Not accepting CA Prop. 215 stamped doctor's recommendations. Your loss.
April 27, 2017
The bud tenders are so knowledgeable it's unbelievable!
August 29, 2017
Great staff! Trevor and Manny are super cool, knowledgeable budtenders and give great recommendations. Rachel and Lowell are super patient with you and it's always a treat when Tanya is tending, everyone here has a great attitude. It goes with out saying their quality is top shelf all the way, even the low end stuff ain't shabby. Two thumbs up!
July 6, 2016
So on point, this place is legit! Cannabiotix releases in abundance, and I'm super hyped to try their future in house releases (Gimme that Chloe already 😀) Manny was so cool to talk to, just a genuine concern about quality and price in what the company carries, he was a class act through and through. Pricing is so great for first time patients. Love the location as its so close to me. Just a different level, they're stepping it up in Las Vegas, I will be a return customer over and over, go check them out if you're close, or even it's a drive, it's so worth it, I assure you! I'm so looking forward to our future here in LV, thank you Medizin!!! Permanent repeat customer!
July 21, 2017
First experience recreational dispensary. Only 3 on quality because I've only tried 2 stains. Definitely going back to try more.
Very professional, informative, and a safe secure location.
July 17, 2017
If you want the best and the most friendliest staff in town go see the beautiful blonde work in the window hi jan❤️❤️❤️❤️
July 19, 2017
awesome location. Trevor help me out and really knew his stuff. Great daily specials on 8ths. tangerine and double Tangie banana, oh yeah
October 31, 2017
I love Medizin but they are extremely over priced $420 for a ounce is beyond ridiculous. I love Chloe and medizin is the only place that sells it.
July 21, 2017
This dispensary is exceptional. I was there today, at lunch time, and there was no wait. They are still adequately stocked in all areas. And their customer service is no joke. What a great place! after having been to a couple other dispensaries in the area, this place is definitely my favorite and where I will continue to go until the dispensaries by me in Henderson are open for recreational business. Good job Medzin, you rock!
August 20, 2016
I dig what you plant. Animal cookies and sky walker on point. Need to try that razz. Looks crazy good. I like your new rewards program. Keep up the good work guys.
April 6, 2017
very clean and nice..knowledgeable staff and great medication!!
August 4, 2017
Love this Dispensary. My fave.
September 2, 2017
I LOVE Medizin!!! Awesome deals and staff. Picked up the new Matrix Pax vape pen and it's awesome! Always helpful in knowing what I may want and like and never pushy. Such a comfortable environment and lots to choose from.
April 26, 2016
Amazing place! Pretty much every person that I have come across that works here at Medizin has been extremely gracious and helpful. The service is cannot be compared, it is so amazing. And the knowledge of all the budtenders seem to be unmatched. On top of that, the flowers they have in stock are definitely of premium value. I am definitely going to be a regular at the establishment.
July 27, 2017
Friendly staff, concentrate percentages different than advertised but an all together good experience.
June 28, 2019
This place don't sell Cannabiotix flower, that's disappointing. You're the biggest dispensary for no reason.
April 1, 2020
Do not place an order online for delivery and expect that day. # 1 order was placed on March 28th. Order never delivered, I received a cancellation on Order # 1 exactly 14.5 hours later from delivery time frame. I attempted to place an Order #2 March 29th again the same results driver never showed after 6 hours passed from delivery time frame, I logged in online and saw the order was cancelled this time with no "real time" notifications. Order # 3 was placed on March 30th, Still waiting after 4 hours past my delivery time frame.
March 24, 2020
Also, they lie about everything. Check out the deals tab here on Leafly. Try to get a $25 8th from there... you won’t. ATM, try to get anything from here... you won’t get anything but bs and a headache
April 22, 2020
Third time in a row with horrible experiences here. This place is 100% concerned with money- Not customer service, not common courtesy, not the resolution of issues. Their ordering system is a joke, as is customer service training, and a website that lacks functionality and any sort of user-friendly presence.
Placed an order yesterday at 2pm. Selected a delivery window from 7pm-10pm. I received a text at 7:43 that the order was confirmed.
Customer service reached out to verify the order at 9:40pm. The CSR literally told me the order was on the way and was about to end the call- when I asked if this order would be late also (An order I placed 2 weeks ago for a delivery window of 9pm -midnight arrived at 2:32am), and she simply laughed and said yes, everything will be late.
PLANET 13 DELIVERY OFFERED A WINDOW OF 7PM-10PM- I CALLED AND CANCELLED THIS ORDER AFTER WAITING UNTIL 2:30AM
AND I WAS STILL CONTACTED BY SOMEONE AT 5:30AM TELLING ME MY ORDER WAS JUST NOW LEAVING
No contact, no updated text message, no courtesy call. No options discussed on the phone.
Why doesn't the delivery portal just tell the truth.... order whatever, and it'll get there whenever, and we don't really care as long as we're making money.
I feel for this location and staff. Even before covid hit, every visit I've had to Planet13 has been ruined due to a lack of training, communication and planning.
My experiences have consisted of
-employees not being aware of local promotions
-delivery fees bouncing from $75 to $125 to $100 in less than a week
-a delivery system that offers a window of delivery time that is completely inaccurate
-a lack of general concern for any issues
And the excuse I'm offered is "sorry, we're the worlds biggest dispo"
Yes- you are... so you should have your stuff together, and should probably care a little more about the local business you're driving away with each bad experience.
I'll wait out quarantine to get back to supporting smaller dispos that haven't forgotten the basics of service.
March 28, 2020
This place and staff are trash. Put in an order and only took them 14 hours to call and tell me it will be even longer. All they can say was u can cancel your order( i guess less work for them is better)
No one has called or even reached out.
Please Dont shop here so many good places out there
June 7, 2020
planet 13 would not honor the deal they had posted for June 7th 2020 on their Leafly app website it was 7 grams of true G or virtue G flour for $1 and I understand that this was probably a typo but they should have honored the deal and then change their Leafly ad kind of sad and disappointed that the world's largest marijuana superstore when honor their Leafly ad 😭😭
May 26, 2020
Very very very bad customer service. I’m a returning customer of planet 13 and they getting worse every time I go! Literally from product to service. I placed a order numerous times for delivery that I get called to confirm and am told it’s out for delivery and then never show up only for me to call to find out they sold out, then again today I’m told that my order will be there by 6 pm and it’s 8:21 pm with no sign of anyone, I wonder what the excuse will be?
November 19, 2019
im a loyal customer ive been going to the decatur store when it was open, i have spent 10s of thousands of $$$$dollers with yall, $70 for an 1/8 of OGKB 2.0, come on over $80 dollers for an 1/8 and i dont care if they give a 20% discount if your local, there prices are too high to begin with. I love million doller baby but not that much.