782 Reviews of Planet 13 - Las Vegas
4.7(782)
4.7
Quality
4.7
Service
4.7
Atmosphere
Sort by
Most Helpful
September 5, 2017
Their daily deals used to actually be a deal before recreational started, now they have just raised their prices 30% to accommodate the occasional 30% sale. This used to be my favorite dispensary, I would drive across town for their sales, but now I don't see myself coming back.
September 12, 2017
So, Matrix concentrates are on sale, AT $90 a gram, then half off. That's still higher than I used to pay here before rec started and they went money hungry. Raise the price and them offer a "deal". In Cali its 10 grams for $100, here $90 per gram...
I'm now a price shopper! Get it back to $20/gram of concentrate and I might be back, but not if anyone else has the same deal, you've got to beat them now!
July 23, 2017
Hadn't been to Medizin since before July 1st, as I was waiting for the shop to die down from recreational sales. Then I started reading terrible reviews since the transition of planet 13 to their shop! Which of course was not true, as I am devoted to this dispensary. As soon as I went in I was without a doubt treated with open arms. I was told that I was missed and I was in and out within 20 mins. Granted they might be a little stressed out but the employees never showed it. Jay was pleasant as always and Mike and Trevor are my go to bud tenders! Thanks for the continued great customer service and of course, the deals for the medical patients!
October 26, 2017
I've been to almost every dispensary in town and this place is by far the worst. First and foremost the products I tried were beyond garbage so dry that when you touch a nug it turns to dust also when I smoked the products I got an instant headache and did not get any relief/high at all. Secondly every strain I tried came highly recommended by my budtender so either the budtender has zero knowledge about good products or she intentionally sold me trash. Lastly I reached out to Medizin with these complaints to see if I could possibly exchange the products or get a portion of my money back for the unopened products I had left but instead of a resolution or even a sorry you were unsatisfied i get this reply "all sales are final" that's it. Thanks for caring about your patients/customers 😂.
June 30, 2017
Mango Kush and Million Dollar Baby are on point and the staff are always helpful an friendly. I've tried other dispensaries but none of them hold a candle to Medizin. this is the only dispensary I go to now. thanks for the bomb weed and amazing prices yo
October 15, 2017
The quality of the concentrate for the price is totally out of balance. The prices and the quality seem to have been better when it was Medical Only. If you like concentrate shop somewhere else.
August 20, 2017
Everything is awesome about this place,
Except, since they went rec ounce prices have gone from 320 to 420( or more) for their house strains. Wtf is that.
I used to buy at medizin once a week, in bulk, but they lost a customer getting greedy
October 7, 2017
over priced for low quality wax.if you like wax go elsewere.
September 30, 2017
Over priced oil and wax for low quality. They are charging at least 25$ a gram more then any other shop for their oil and far below industry THC standard. Shop elsewhere. You paying top shelf priced for mid shelf products. And the budtender was arrogant and rude. Bad all around.
August 1, 2017
won't be back. horrible system checking in.
August 21, 2017
I have not been coming here quite since day one. I have been a patient here for nearly 2 years now. Cannabis literally saved my life by relieving the nerve pain enough without making me feel like a zombie that I could finally walk and play with my 11 year old daughter. What most people fail to realize is that on July 1, most other dispensaries added the new tax to their prices then. This new pricing just brings them in line. Also, I personally feel I am getting the quality I am paying for here versus some other places. The staff here have always been professional and knowledgeable. With as many choices as we have now, these guys still get my business! Their house live resins are so flavorful....................okay, okay, back to this review, and they have a nice variety of medically active strains. In fact, I have found more beneficial strains here than anywhere. Here's my thing too, yes they are a business. Yes they need to make a profit (just like all of them do to stay in business). Medizin's management has not forgotten their medical patients. They still give us at least 1 deal every single day and usually 2 or 3. I LOVE you guys! Thank you Medizin!
July 19, 2017
Dude.... Lemme just say that Grape Valley Kush is fire. Idk how they hook it up with such great deals but i aint complainin
August 11, 2017
We've dealt with many budtenders, both good & bad, but what makes Trevor stand out is his uncanny ability to make stellar recommendations based on your specific needs & wants. Additionally, the analogies he uses in which he describes the effect that the product will have are instantly understandable & relatable. All of this makes it very easy to walk out of the dispensary with what I came here for. It is very clear that he cares about the product and he cares even more about his clients.
August 8, 2017
Every time I have been here, the staff has been more than helpful, knowledgeable, and eager to help. Front the pheromonal people at the front desk, to the budtenders. I love this place and have gone around 3-4 times and its always good.
November 6, 2018
Built for tourist. As a local I will never comeback. It’s nice in the inside but to hectic for me. They did have good list of products, just too much.
July 19, 2017
FINALLY a dispensary who takes care of med patients and rewards them with great service. I cant express my other frustrations with other dispensaries being ungrateful, Medizin does it the right way. Keep sendin ur texts and ill keep stoppin in before work
June 9, 2020
On Saturday, June 6, I made a trip to Planet 13 as a returning medical patient. I also had a friend with me - it was his birthday so we wanted to pick up a lot of stuff to celebrate.
I was called up to the desk to check in with an older African American lady. I gave her my Driver license and told her I was a medical patient. I showed her my medical card on my phone. Disclaimer: the state of Arizona does not issue a physical card. You have to log in to the AZDHS portal to access your card. This lady couldn’t give two shits. She was yelling at me telling me that I have to print my card out or send it to their verification department or some crazy ass nonsense.
We left, without making a purchase. We proceeded to go to Releaf down the street where we were greeted with open arms. They accepted my medical card with no problem and saved me a lot of money.
Moral of the story, avoid this shit hole that employs rude staff and go down the street to Releaf! Releaf has great products, specials and friendly staff!
April 14, 2018
I went to Medizin a month after recreational use became legal here in NV last year. I have sInce transitioned as a Medical patient after having experienced a profound sense of well being and relief, that my prescribed medications from various doctors can no longer provide for quite some time. Needles to say, I have transitioned into becoming a medical patient since the beginning of this year.
I'm not sure how to write about my mixed feelings with Medizin, but I'll try by listing all of my a notable experiences.
1. First visit was just a crazy experience! I was excited, scared, and overwhelmed all at the same time! I remember Mama J's sincere smile behind the check-in glass window right when I walked in. A polite security guard guided me to wait by the showroom's door, and then greeted by my budtender when my ticket number was called. I was impressed by the sophisticated layout and lighting of the showroom. Not what I expected at all. The music and dimmed lights reminded me of lounges from hotels in the Las Vegas strip. The vibe was cool, the transaction went smoothly and I was happy with my first ever legal purchase of super lemon haze and ogkb 2.0 eight bags. However, now I know I could have had a better first time experience. The friendly lady behind the counter and beautiful showroom are just instruments to get you into buying right away so you can make room for the next customer. I understand that it was a busy time, but if my budtender suggested that they have pre-rolls available, disposable vape pens, edibles, etc, could have saved me money and time for both of us. Again,I didn't know all of that information then. It would have been nice if my budtender showed some first-time buyer empathy instead of counting minutes on how fast one can close a sale to serve the next.
2. My third visit was when I had just learned about vaping. I didn't really learn anything with my visit, but I remember how foul the smell was coming out of the budtenders mouth each time he spoke. I knew this guy just finished smoking(I don't mind) by how dry his mouth was, hence the foul smell. I purchased the wax and rokin vape pen that was recommended and this time, I was the one in a hurry to leave. I was satisfied with the rokin vape pen and an inhouse shatter product that was recommended at the time.
3. Fourth visit, same budtender from my third visit. He was nice and friendly, and I didn't ask any question at all after mentioning "oh, you helped me the last time I was here". He did not remember me and I was alright with it since I didn't smell anything bad coming from this gentleman at that time.
4. Evening January 2018 I just recently became a med patient and had been visiting often(about 2-3 times a month since 08/17 and became familiar with a couple budtenders during the day) I happened to visit at a later hour and was helped by a budtender working that shift, to cut the story short. After I had just stood in front of the top shelf section of the flowers to look at my options, my budtender told me about the deals that they have at the time and recommended a flower. I then responded politely of course, even if I know the deals already and how it works. "I just need a second" I said, and no more than a few a seconds after politely asking for some time, this guy asked me with a pissed of tone while standing next to me "You need to help me out here!" I turned and look at this disrespectful kid with a look of disappointed. I couldn't iterate my feelings at that time but I was not happy. To help myself be in a better situation I needed to get out of there so I just agreed to what this kid recommended just to get out of there. Note that I am now a medically recommended customer at the time and had just stopped taking prescribed medications not too long ago. I use cannabis as my medicine and this budtender treated me like I'm some punk stoner kid.. Well, whatever he recommended was not effective and in result my withdrawals symptoms from my previous medication was just too strong to handle. It resulted in such a bad weekend for me and my family sadly, and I can't help but feel bad about it. So I had called the night after and asked to speak to a manager. The Manager listened to me and let me spoke politely, but the end result that I get from this phone conversation was "what is it you need really?" I was again gravely disappointed by this question and took it as I want something free, or asking for a discount as a payment for that bad service. I said "I want nothing but for your business to assure that nobody else gets treated like I did." Apologies and some sort of fake assurance was said again and promised. That was it. This experience really made me think about not coming here again.
These list might be the things I didn't like, but that doesn't mean my other visits were not helpful. I learned a lot just by talking to a couple of really great budtenders like Chad and Trevor. This place is great for first-time and recreational users for cool vibes. Med patients could be a hit or miss.
November 6, 2018
They are just going after that Rec Money. The quality and service are average to to say the least. Pretty much every dispensary in the valley can beat their prices. Not impressed.
February 22, 2018
Terrible customer service. Was charged different prices from what I was quoted. I asked to speak to a manager, and was never contacted.
May 7, 2020
Disappointed. Rude. Security is overly rude for no reason. A smile from anyone at this place would go a long way. Lots of options other than this place.
October 10, 2017
I live on the other side of town there are at least 10 closer dispensary’s but I still drive to Medizen they have ALWAYS had the best prices and selection in Vegas hands down!
January 26, 2018
Kurt was great help! Very nice suggestions! I will be back!
November 6, 2018
What an awesome store and unreal experience as soon as you walk in! Everyone complains about pricing but its the same everywhere you go. This is something special and everyone needs to check it out!