Natures Care & Wellness

Terrible customer service. Shame with so many competitors in the area

So this morning just before 9am I figured I would plan ahead and place an order for delivery since I would be home most of the day. Just after 9am I received a confirmation email, it’s best to call to confirm because I have waited all day just to be told they didn’t receive the order, luckily they had. I was quoted a delivery time between 4:30-5:30pm which for a 9am order is absurd in that or it’s self but I overlooked that. 6pm rolls around and I haven’t heard anything but at about 6:20 I received a call that sounded like something you would hear on a sitcom…. Long story short I was told I won’t be receiving my order and was told I could receive it by brunch time Sunday. I declined as there’s several dispensaries that open well before then that would gladly assist me in a purchase. I highly advise not using this service, the few times I’ve gone to the store it’s been a 6/10 at best but don’t advertise a delivery and then make your customer wait all day until other dispensaries are almost closed. Luckily Rise on rt40 was still open so I didn’t have to go a night without my meds which are for insomnia by the way. Either go pick it up from NCW or go somewhere else, unless you have an entire day to waste and feel like playing Russian roulette on whether or not your order will arrive. Hope this helps others avoid the experience I had. COWABUNGA!

Cancelled my delivery order and never notified me. Waited around all day for nothing. Don’t waste your time.

very nice location and very friendly staff. The staff member that greeted me was kind and smiled the whole time.

Nice people, great set up.

The best dispensary in Maryland! Seems far out? It’s not. Almost everyday they have a rotating $30 eighth. That helps out a lot it gives everyone a chance to have higher price tag eighth everyday. I will not go to another dispensary! Pretty soon they will have deli style fun times seem to be on the way 💚✌️

First timer so I asked ALOT of questions. Thankfully the staff had the patience and professionalism to handle it. Very informative. Superior customer service. *Veteran owned and operated

Super friendly staff, very knowledgeable and helpful!

Friendly and knowledgable staff who spends time outside of work becoming as educated and engaged as possible! That's the type of person every dispensary needs. Thanks guys!

Great deals with knowledgeable employees...my favorite place to get my medication!

great staff and great prices

Incredibly well educated and nice bud tenders. Great selection and you can't beat the prices!!!

It was so nice to not have to worry about going to a dispensary and possibly becoming ill all due to picking up meds? So happy I found this dispensary, that delivered my meds to my door! The driver was a kind older man who was definitely smiling behind the mask! The product, the service and the general vibe was very nice! If you are on the fence, I say do it! Its a free delivery and why not treat yourself? Do yourself a favor and try this first class dispensary!!

Everything is great here

NCW is always a great time, always a satisfactory experience and chill vibe

I started my journey a little over a year ago at an event in HavreDGrace featuring NATURE'S CARE AND WELLNESS,,,,I can not say enough positive things about this place ,,,,Bobby Lee is,such an amazing person the live and passion this man demonstrates on daily is just unbelievable,,,,All the Staff and I mean all the,Staff are very kind patient and above all they know there marijuana,,,,,never have I had a bad experience,,They make you feel like you're just as much part of the team as they are,,,,,I'm 100% NCW,,,,,,YES I've visited other dispensaries,,,I keep coming back to NATURE'S CARE AND WELLNESS,,,my wellness started 2/19/18,,,,Thank you Bobby Lee for sharing your vision and dreams with us all, ,,💚💚💚💚💚💚💚💚💚💚

Always the best service and selection. Really incredible atmosphere.

My favorite place to visit ❤️ they treat everyone like family and give the warmest welcome. Natures care and wellness is one of the best dispensary’s around Cecil county hands down.

This is one of the worst dispensaries to go to if you’re actually in need of honest, affordable-medicine. Honestly, it’s a big disappointment to the industry and a letdown for the everyday consumer.

Fantastic!

My favorite dispensary around.

NCW goes above and beyond for their customers! They are always wonderful with knowledge and teaching new things! They even helped me back into my jeep when I locked my keys in it!! I would recommend this place to everyone that can enjoy it, their staff is AMAZING!!!

Front desk was very friendly budtender was as well. Probably the best prices I’ve seen so far for bulk

Third time in a row that I have been there and they would not or could not honor sale advertised items. Seem like really nice people and I have tried to remain loyal but getting tired of wasting my gas and time driving there for nothing