MedMen - Fifth Avenue

Always helpful people in the heart of Manhattan

I can't seem to update my previous review... a manager from MedMen contacted me shortly after I submitted it and was much more generous. (However, the response was quick, so I doubt they read the negative review before addressing my complaint.) This is the review I am referring to: I have been shopping at MedMen for nearly a year–their selection is decent by New York standards, as are the costs. The service has always been friendly. However, I recently had my first incident that required customer service, which prompted this review. I purchased 7g of Vireo Remo Chemo (RMC) Black 1:50. Only after getting home and trying it did I notice it was Remo Chemo (RMC) RED 1:19. MedMen offered to exchange it for another product plus 10% off. Had I wanted another product, I would have purchased it, but their selection was particularly poor. 10% would barely cover the cost of transportation, and I can't afford 2+ hours out of my day. Medical marijuana is already too expensive and strains are too difficult to find. I'm a known, regular customer at MedMen. Their response was very disappointing. Always check your bag before you leave.

Miguel was exemplary in his service and courtesy

Yesterday, May 13 was my first time visiting MedMen in Manhattan to get more info on & purchase CBD gummies for the feelings of anxiety that I've been experiencing for awhile now. Cesar, the MedMen team member who helped me, was kind, personable and knowlegeable. I definitely will be visiting MedMen again. Plus it's conveniently located a block from where I work.

This is not the first time I have shopped here, however, this time I was helped by Ceaser. He was amazing! Had great knowledge of the products, was genuine and kind. As a result, I had an amazing experience and would recommend his name to anyone with their medical card.

Great transaction

Staff is very professional and helpful.

Was my first time at this location and Miguel E. and Elena made the visit awesome with their knowledge and kindness.

Cesar was so helpful and knowledgeable. He made us feel very comfortable and was able to understand what we were looking for even though we were not really sure ourselves. He was a pleasure to work with,

Great store,friendly people working,will be coming back definitely,thanks everybody!!!

They have some good products and friendly customer service.

I needed weed, you had weed, I had money, you were willing to give me your weed for my money. You took my money, you gave me your weed. You were nice MedMen, using Leafly sucked. I love your store.

Hit up MedMen in Bryant Park on a Tuesday to pick up some flower. Huge, airy store, with a great process to get what you are looking for every step of the way. Barbara was excellent up front getting me checked in and Rodrick got me the flower that I was looking for along w a loyalty stamp for my purchase. Excellent dispensary and service!

Extremely helpful and informative, always a pleasure to visit medmen

Wonderful place people are very helpful I lo e the vibe

Friendly, knowledgeable staff, quick service on pre-orders.

Everyone was nice but the fact they could T access my Medical Marijuana certificate was maddening. I’d placed my order, received texts and emails showing the status of Ny order. I even called MedMen and spoke to someone to add to my order and NOBODY told me I needed to bring in my Certificate because their system was down. So I had to backtrack and go back home, get my certificate and head back to MedMen.

i will be back again

Friendly, knowledgeable staff and quick service.

Everyone was awesome! Great products and prices 🌞

Great place. Staff does a terrific job.

Don't buy Mendo Breath. I want it all for myself. 😉

They have great deals and very professional customer service. The atmosphere is very clean. It’s also a 5-10 minute walk from Grand Central.

Always a pleasure to shop here. I like the Luxlyte line very much. The staff is cheerful, helpful, and quick.