Herbal Wellness Center - North (Med/Rec)

Horrible how the hell you texting out specials then to drive all the way out here and your systems are down🤬Then the guy had the nerves to send me to another dispensary. Some of us need this for our medical conditions. Y’all don’t give a damn about that tho. It’s all about recreational fuck us. The security guard could have said something it it took a patient to come catch me and let me know then they know the systems are up then they were out of what I came for. Bullshit no return 2nd time drove from Chandler

My only go to spot! Love these guys

My budtender was great but the flower and concentrate i got was really disappointing

Always fast, friendly and a pleasant visit. Best indicas in town.

They got the 3 g's. Good shit, good people, and good prices.

Dre was my bud tender and he was awesome! Got me killer deals and was super fast! Great space to come to when in Phoenix!

Been going here since 2019. Will not be referring a friend or anybody at that, I had already and now they can't give me the 8th since my medical card is expired. After a specific employee said I can get it. Very disappointed! Treat me like a existing patient instead of a recreational one.

Love True OG and wish they would have more availability on that product . Never been in store only delivery experiences but they had the most amazing respectful young man wish I recalled his name but I promise if you meeet him you’ll know he was peaceful and patient and kind very young and just seems like he has great people skills I recommend this place and that dude whoever he may be everyone

Well I love coming to this location everybody here is such a sweetheart. I absolutely love Dre Allison is great as always there was one more I can't quite remember his name it's at the tip of my tongue grrr. But long story short this place is awesome has great product and great people what more could you ask for.

this is my home shop love them

The staff was very nice. I prefer to have the tiers of flower on display and price. I’m really glad I asked to see the flower before I purchased. Actually I’d like fresh deli cut flower again but I know that’s asking too much. I will go again due to great customer service. I do like the product now that I’ve used it.

Allison at HWC in Deer Valley is a baddie. As a retail manager, let me tell you— people like her are one in a million. Don’t mess this up, she’s worth gold! Otherwise, I’ll end up hiring her.

Literally just left this place. I got a half OZ GDP, ended up getting serpentine OG. Brought it back to exchange it, I receive GDP DRIED OUT COMPLETELY! Not only does the actual Manager get the bud for me, but tells me once I bring it back in there’s nothing he can. He can’t accept the bud, I tell him you can keep this DRIED OUT BUD & the $$ b/c clearly you obviously think I’m a goofy. You purposely grabbed DRIED OUT BUD & didn’t think I’d check it. You a clown you’re staff are clowns & the fact you the nerve to tell me since I am leaving it there, there is you can do it w/ it. Throw it away b/c clearly you finesse people & picked the wrong one do that w/. Literally just came from health for life & they stuff for was trash & HWC is implementing the same desires. AGAIN KEEP THAT $$ & KEEP FINESSE PEOPLE W/ DRIED OUT BUD. Have a good day, everybody check y’all bud b/c literally it’s a short Mexican manager I’m there ripping people off & he’s the manager in charge. How you not gone know you serving dry bud to patients. Trifling!

I'm a med patient and came in looking for a potent hybrid flower. I asked the DA what he recommends as I was unfamiliar with the brands and some of the strains available. He straight up told me he doesn't like any of their strains and to try this Shango Chem Fusion saying its a "heavy hitter" and proceeded to tell me the industry is a just a cash grab now and no one cares about quality.. There's truth to that.. but what a shitty experience as a patient to hear only negative comments and not once asking what I need or prefer. Dude had 0 skills as a DA and didn't introduce himself so don't know his name.. but this is who you have representing your company? With all the Rec patients, you don't know how to provide good service to Med patients anymore?? Anyway the Shango flower was straight GARBAGE! Worthy of flushing in the toilet. NO smell, NO taste and NO EFFECT for $60. How can this even be sold as a medical product?? Pathetic

FROM 1 ⭐ TO 5 ⭐ This is a revision of my original post. I had a mix up on my order and the situation was not handled properly by the on call manager at the 17th st and Deer valley location. The general manager followed up the following day with an amazing solution to the error. I understand prior make mistakes, and the budtender was giving me product advice and skipped over verifying the item. The issue aroused when the on call manager wouldn't resolve the matter as a new customer on their second visit. Thanks to the expeditious response from the GM and the GMs willingness to help, I will be returning as a customer! I selected this dispensary because I am medical patient who just had 4 vertebrae fused with 2 more to be done this month and can only get relief with MMJ. My doctor took me off flowers to prevent blood clots and speed up my recovery. If it wasn't for their restriction, I would continue to patron the dispensary that boarders my residence. The Herbal Wellness Center has great prices and a great selection on edibles, tinctures and drinks as well as flowers, carts and concentrates! The daily deal looks have been the best I've seen in a long time! It's a total win! PLUS!!!! Everyone there was nice and friendly, which is the cherry on top! It is only fair that I give a full review of my experience and not just focus on the one bad part of the experience. This is a good spot or at least has the potential to be a new favorite dispensary!

Update***Matty gets zero stars. Making me put one isn’t right. He deserves nothing for his horrible behavior

Great products great service! Would recommend

Was my first dispensary and still I feel the best. Staff are not confused and rude like other dispensaries. I have been to others all over the valley and still highly recommend. It us always clean, efficient, knowledgeable and friendly. I had an on line order and there was a couple people in front of me, they took me in the back and got me my order without me standing in line. They are nice to older and younger folks. Highly recommend. Covered parking available also!

Gave me bogus line about 1st time patient can't order online. Have done this on more than one occasion at other dispensary around the valley. We're in the middle of a pandemic and they expect people to come in and spend unnecessary time in their store front when this could have been a very quick in and out transaction. I'll give my business to another.

great product greater people

I drive all the way from Gilbert to the north Phoenix store because the budtenders are awesome and you can't beat the prices on their carts!

Love the new place!! Its very clean and friendly staff. Amanda was very helpful and even gave me a tour around the store.. I purchased a quarter of 818 OG for $25 and I must say it is amazing! Great deals and nice staff! 👌

I LOVE this location. Always got the🔥 They are much more professional than other location. & nothing but good vibes from staff👏👏 I think i pass more than 10 dispensaries just to get to this one💯

Medical only till noon! Deals are killer