158 Reviews of Zen Leaf - St. Charles (Rec)
4.2(158)
4.2
Quality
4.3
Service
4.2
Atmosphere
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August 23, 2020
No lines at all. Prices higher than other places. I really dislike the fact that they sold me an opened package of RSO. I bought two half grams of RSO and one of them was opened and USED. ONE WHOLE ML WAS MISSING AND THE STICKER WAS TORN. Since you can’t see the product before buying them and since there isn’t an honor system or returns, I paid $77 for 9/10ths a gram rather than getting two full .5g syringes. The other half gram syringe was full to the .5 mark without an air bubble, but the one was sitting at .4ml with a giant air bubbles and they were both the exact same product. VERY UNPROFESSIONAL.
March 21, 2020
Amazing
May 27, 2020
Great selection and even better customer service 🤯
May 29, 2020
This is the only dispensary I will go to, to get my medicine. The staff is great and welcoming. Sparks helped me out today and was very helpful on helping me pick medicine that would be good for me. Zen Leaf St. Charles is great!
May 29, 2020
Casey did great job, made already pleasant trip even better with a nice recommendation.
September 27, 2020
Everyone at Zenleaf is super friendly and knowledgeable. They even gave me a folder with a bunch of info on how to pick the right product and how much I could order within a 2 week time period on my first visit. My Budtender, Anthony, was a pleasure to work with. It was my first med visit and he gave me great recommendations. I will absolutely be returning to this spot in the near future.
October 16, 2020
I absolutely love this place! The facility is clean and organized. The staff is always friendly and helpful. They have a good variety of product and I love that I can use my debit card for purchases.
June 26, 2020
Knowledgeable and very helpful.
May 23, 2020
I love it at zen leaf all the staff have a lot of knowledge, the place is always up beat an positive its a great place to go for the best products and brands in illinois and are always stocked which is REALLY important they have a great system where you can get in there quickly but have great service and they take the time to answer any questions
November 25, 2020
My visit today was one of the best. Unfortunately I did have to wait outside as medical for a little bit do to lack of bud tenders on hand. I am a understanding individual and I am patient so I understood. Once I got inside I was happy to be served by the same bud tender I had from a recent time. She wears a yoda pin on her lanyard. Sorry I dont have her name. She has been the best and Zenleaf is very lucky to have her serving thier customers. Well today they had a wheel to spin depending on how much money you spend. I received one spin and she landed it on 20% off one item. I couldn't believe it, she had to actually let the manager know and put in the discount. I had two items in my cart and the manager and bud tender gave the 20% off on my larger item. Superb customer service and energy brought alive at Zenleaf. Now if they can offer more volume options for flower and get rid of Dry Verano and bring in Ariez, Columbia Care and Revolution that be even better options. Thank you Zenleaf and your team for serving us proudly.
May 8, 2021
There's a call center representative by the name of Rolan who took the time the call each individual dispensary to try to find what I was looking for I've never experienced such great customer service in my life thanks again
July 16, 2022
Katrina was absolutely phenomenal. She remembered me from many years ago and was instantly able to rekindle that connection and I am so grateful to have ran into here her. Every time I see her good energy it makes me feel so at home. I came in one time before this and her customer service makes me want to come back again and again! Amazing time thanks to Katrina! Super amazing atmosphere too! 10/10 would recommend :)
May 31, 2020
I worked with Casey on my visit here. Extremely helpful and knowledgable.... awesome person to work with.
It was a bit chaotic there with the long wait (covid-19 induced) and slow getting into the dispensary. I recommend using the pre-order and curbside pickup to save time if you know what you want to buy.
September 17, 2020
Ariel was really awesome, helpful and patient and I really enjoyed the overall atmosphere and vibes all around.
February 26, 2019
Everyone was very knowledgeable, friendly, and helpful!
March 18, 2021
I love it here, very professional atmosphere and great weed. when i leave i am just so happy. my FAVORITE worker there is Gabe. i think hes new to zen leaf but he is an amazing worker! he is so kind and very smart about the products zen leaf sells. i always feel welcomed and i know i will get my needs met with gabes amazing suggestions! i can see that he wants everyone who shops there to be satisfied. Gabe is really good at upselling the products too! this man needs a raise!
November 3, 2020
This place is my go to! I used to go to Earth Med in Addison but the staff, product and parking all changed for worse. Once I switched to Zen Leaf in St. Charles I have always able to get what I need. The budtenders are personable and helpful. On my last visit my budtender, Lo, was THE BEST!
September 26, 2020
smells like home
May 29, 2018
Great customer service, knowledgeable, courteous!
October 14, 2020
Zenleaf has an overall joyful crew and atmosphere. Ru helped me with my purchase today and she was very cheerful and made my experience fantastic.
December 1, 2020
I was looking for something new to try and Ru hooked me up big time. She recommended 2-3 things for me and they were all fantastic! 10/10 I would go back just for more of her recommendations
March 10, 2021
I come here frequently and I always look to find Haley behind the counter and will wait for her specifically even if there’s a line. She is always so friendly and helps me figure out exactly what I need.
November 4, 2020
This is the best place! I was helped with getting everything together for my medical card in a timely and professional manner. Everyone there is super kind and helpful and always recommends excellent products for what I am looking for. I seem to usually get LO as my bud tender and she is absolutely amazing. Always a warm smile and is super fun! Definitely recommend ZenLeaf St. Charles.
October 19, 2020
Lo helped me out, made me feel at home. Best place to go to in the tri-city area