1698 Reviews of Zen Leaf - Cave Creek Road
4.2(1,698)
4.2
Quality
4.2
Service
4.2
Atmosphere
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April 20, 2019
this place is my second home they are always on point with everything you need to come here
March 28, 2017
Super knowledgeable. Great deals too!
I ordered thru leafly. The entire point of ordering ahead is to avoid a wait. I received a text telling me my order was READY. I arrived 20 mins later and have now been sitting waiting for my order for 25 mins. Horrible service. Strongly advise you don't text ready until ready. In addition the product that I ordered, the KIND capsules, that were on the kind products buy one get one was refused to honor until I made an issue of it. ironically while arguing with the cashier to get the price I heard the kind representative currently in the store telling other people that the capsules were buy one get one at $36 each. Then instead of being charged the $36 advertised on the site I was charged $40. Staff were far from courteous. Will avoid this place in the future.
May 1, 2019
GM tried to hang up on me 3 times when I called about a delivery issue. waited more than 2 hours for my meds.
May 25, 2019
got home opened up my bag of flower... and the chick grabbed me the wrong flower. good thing there is a no return policy... didnt like that at all. this was my first time at your dispensary. I've had my card for 2 years.
August 7, 2019
Small, crowded, and loud. My salesperson was in a rush to get me out. I'm the kind of shopper who takes five minutes choosing a $3 lip balm in a drug store. Why should I be expected to choose a $30 item in three seconds in a dispo? My salesperson suggested I look at their menu online. I don’t shop that way, especially for things I don't know much about. I need to pick up, hold, and read a product package before I buy something— especially when shelling out a lot of money for a little thing (and don’t get me started about the outrageous cost of marijuana products compared to pharmaceuticals, which at least people are fighting to reduce the cost of).
Speaking of *medical* marijuana: A Goldsmith Extracts vendor at Müv yesterday was saying things like their swag was another goody for your "stoner kit" and their products "get you really high" (I'm paraphrasing, but he definitely said stoner and really high). I'm a patient, not a stoner, and my goal is not (usually) to get high. I know that I owe a HUGE debt of gratitude to all the stoners who courageously made the cannabis culture when it was illegal and pushed to have marijuana decriminalized and legalized, both for medicinal and recreational purposes. But in a medical marijuana dispensary you shouldn't imply that customers are stoners and talk about getting high. A "patient" "medicates," and is not necessarily a "stoner" who "gets high." I personally enjoy getting high sometimes when I don't need to be sober, but I imagine a lot of patients don't. People who work in Arizona medical marijuana dispensaries should focus on patients and medicine.
For all those reasons, I don't think I'll be shopping at Müv anymore.
I highly recommend not coming here . They never have in store what they have on there website . Ever . There costumer service is very very poor . You think people would take pride in the work but these people definitely don’t . they just rush you out and talk over you when your trying to speak . Worst dispensary in Arizona don’t come here !
February 6, 2020
Really did not appreciate the text I got from Muv today - "PSA: THERE IS UNSAFE MMJ OIL IN AZ AND YOU ARE BEING LIED TO! LEARN WHY PURAEARTH IS THE AUTHORITY IN CLEAN OIL ACROSS AZ!"
Bashing your competition is not the way to convince your customers that your product is superior... This put a bad taste in my mouth. That's not the move, Muv. I don't think I've ever even been here, not sure why I was getting the texts, but this didn't make me want to make the trip to visit your location. Oof.
Worthless dispensary, run specials all the time that they ALWAYS are OUT of all the good strains and then offer GARBAGE people are RUDE
November 19, 2020
Muv moon rocks was a rip off, $25 + tax gram and it wasn't that potent , it really looked like it was flower and just keif. It felt like it was basically just flower that's mid shelf, muv makes enough money to do that to the customers smh. Lower the price or upgrade the product.
OK I come into the dispensary maybe once a month, and every time I have come in there is some sort of issue! This time I got told I wasn’t allowed to add onto a Leafly order when I’ve never been told that before! And she made it like she was doing me a big favor by adding the one item on to my order. But it’s OK for them to tell me my order is ready when they multiple times have not had certain items on my order which they said were on their menu or available and when I show up and find out about this then it’s OK for me to add on to a Leafly order, I don’t understand that.. also every time I have picked up my order I feel like the person doing the pick up orders is always in a bad mood. No matter what time of day I come. And literally every time I have come they have told me that I might not be able to use my points because the “system is down” (about 4 months now) but then magically works. But it’s like they are annoyed that I even ask about using my points! I’ve been coming to the dispensary since it first opened and honestly I feel like it has gone from a fun place to a place with not very good vibes. That’s why I only come once a month anymore if that. They do have a great selection but that’s about it and don’t even think about trying to be able to make a Leafly order with a promo going on because 90% of the time they either won’t have half your order or it will be sold out by noon I’ve literally only gotten one mpx promo where they actually had my entire order with nothing missing. Just wish this place would leave a better taste in my mouth about customer service.
I feel the tension in people because of this covid stuff. Peeps take it out on the tenders unnecessarily. They are actually one of the few dispensary’s that do a FINE job of queueing the lines outside. LEAFLY ORDERING moves things along quicker people...... So stop complaining LOUDLY outside. I find MUV to have the best prices on all products. Of course they are going to “run out” of some specials. Business is still strong. For an extra 5-10 dollars they have alternate flower comparable to the $65 1/2 ozs. I will continue to be an MUV patron👍
The ONLY negative I’ve found in their products is their pre-rolls. They don’t draw correctly, fall apart and sorry to say kinda seedy with sticks even. Lol. However, I will buy their quality flower and roll my own👍
December 31, 2021
Wrong address listed on google and Leafly. Couldn’t find it. Won’t be back.
If you’re going to advertise flower specials, you should note for popcorn 🍿 nugs only and specifies which strains it applies. Waste of time
February 5, 2017
I've been to this dispensary a few times and for the most part excellent service and product. Only problem is not well organized when there are technical difficulties. I ordered a hefty express order only to wait in the waiting room for over 40 minutes while the receptionist hunted and pecked his way through all the patients In line without regard to express orders or first come first serve priority. I understand technical difficulties but as a business in a thriving market this will no longer be one of my go to locations.
April 10, 2021
Unfortunately, I will no longer be spending my money here. AZ's governor got rid of masks mandates and the CDC released findings in early March stating that mask usage only reduces COVID-19 case and death rates by less than 2% (statistically insignificant). MÜV is still requiring ALL customers to wear masks, with not even any exceptions for medical reasons that prevent one from doing so (which is discrimination).
Other dispensaries have gotten rid of the requirement or made it an option, and those places will get my business.
January 28, 2020
This smells like a truck stop and is overflowing full. I’ve never been in a dispensary that smells like dirty men instead of a pleasant cannabis smell. Front desk staff isn’t very friendly. Would never recommend to a friend.
Very unprofessional for the amount of money I spent here today it just wasn't no little measly 8th and it was even an online order how could you mess that up even the school of the blind more organized than them all the way from the security guy out in front to the little lady working in the Box she even tried to hand me a wrong ID then the security guy in the front had me waiting in the wrong line and then crying around trying to make it sound like it was my fault very unprofessional don't think I'll be coming back for the amount of money I like to spend on my flower hopefully someone with the responsibility will address some of these bad reviews on here
September 30, 2017
the people is great there respectful funny
October 24, 2017
potent medicine, gorgeous and secure space, friendly people!
February 26, 2018
All There Flower Is Top Notch.. Cool People Very Nice.. 2 Words "False Teeth" 🔥🔥🔥
February 24, 2018
These guy are great! Their bud is great and very friendly staff. Wish they were located closer to me, I’d be their all the time. Great deals as well!
September 17, 2017
Loved the shop, the people, and the flower!! BTW, Loved the Stardawg Guava!! Thank you, Katie!!
September 18, 2017
It's great to see some friendly faces! I had been going to high desert from their beginning. MUV you are decent. thank you for servicing our area. please lower concentrates prices. $25grams are affordable and ensure your patients get the medicine they need. Love you guys.