YiLo Superstore - Thunderbird (Med/Rec)

If I could give zeros I would, this place sucks. From check in (15 min process) to the lack of budtenders and the quality of their products. Everyone here is SLOW AND INCOMPETENT plain and simple

Horrible establishment. Replace the manager.

Needs new management . Worst dispensary

They literally never have weed. It’a a weed store. Kind of an expectation that they’d have weed, but what do you know? Every time I walk in they ran out of weed “a half hour ago”. You guys can’t run on your weak ass edibles and cartridges forever.

the quality of flower is very questionable unless u pay the highest price and even that's no better then u can find everywhere else in the valley... I would never recommend yilo.. there is 2 other dispos in the same area with WAY better quality and pricing... do ur research...

I am disappointed every time with both the quality of the bud and the service. The bud is crumbly and dry, regardless of what I pay for it I feel like it's the bottom of the barrel every time(not just the cheap stuff!). As for the service they are pretentious and vague and I always get the impression that I'm putting them out whenever I have a question. It's convenient because it's open late but I definitely will try to plan ahead given all the new dispensaries that are opening up in the area

bad dispensary. closes early a lot of time, flower always so dry it just powders.This place will remind you that you get what you pay for.

The people are friendly enough. Claiming lowest prices is a joke, except for Jamyn edibles. The only product I buy at yilo and the only thing I could reccommend.

Absolute garbage. Flower smells like cut grass, over priced. Concentrates are trash as well. All around shit

by far the most ridiculously over priced flower in the valley hate to say it but your flower is no different than any other dispensary the price gouging at yilo is awful don't shop here you'll get much better prices for the same product at other stores

on multiple occasions, DIFFERENT people at this location have displayed rude behavior. Tonight, I'm not taking anymore. I pull up at 958 only needing an eighth after rushing my dog to an emergency vet, and the 340lb security guard, locks the door as I'm walking up to it, and then just proceeds to walk away. No conversation, no apologies, nothing. DO NOT ADVERTISE YOUR HOURS UNTIL 10 IF YOURE NOT GOING TO SERVE EVERY CUSTOMER UNTIL 10. JUST SAY 10, OR WHENEVER YOU FEEL LIKE CLOSING THE DOOR IN YOUR CUSTOMERS FACE. ONLY REASON TO EVER GO HERE IS BECAUSE ITS CLOSE. BESIDES A FEW PEOPLE THERE, MOST JUST DONT CARE.

I wish I had read the reviews before I spent money here. What they say about the flower is true--it's usually dry, stemmy, and not very good,compared to what I get at other dispensaries. The thing I dislike the most is is no matter what "Tier level" you get, it's ALWAYS little "popcorn" buds...real small. The quality is mediocre at best, definitely overpriced for what you get. The service has been the most unpersonal and unfriendly I've had of all the dispensaries I've visited. Pretty much every time I've visited, no matter who waited on me, I felt more like a bother to them than welcome, and always feel rushed...they have a horrible habit of snatching up the sample jar and putting it away as soon as you set it down, before you get a chance to compare it to anything else. It's annoying because I have to ask them to pull out the same strain several times so I can look and compare it. I haven't tried their edibles, so can't speak to that. It's gotten to the point that I don't like visiting Yilo because the bud is overpriced for what you get, and I don't like interacting with their staff. I would go here only as a last resort.

Horrible Flowers!!! Mexican schwag passed off as "medicine". I almost started laughing when I saw the quality. I ended up getting a gram because It's awkward to walk out with nothing. Needless to say it has almost no smell and tastes close to tobacco. Also I haven't purchased edibles from here, but I have tried Yilo edibles from another source, and they are BUNK! I spent $55 on Yilo edibles: chocolate peanut butter bar, and Mango tea thing, and some gummy bears, I ate them all at once for a total of a supposed 350 MG and absolutely NO Medicated effect. I was ripped off. And will never buy dispensary edibles again because of Yilo brand edibles. It's just too risky to pay 55 bucks for junk food that has probably no real THC in it. I have made my own edibles with a low grade 8th that cost me $30 and I was rocked off of them. Edible companies like this know it's the simplest way to bank off of and rip off patients because you know absolutely nothing of what they actually have in them...except the claimed "strain". It's a load of BS.

This location will for now and forever be my go to spot for cannabis. I have another dispensary with very similar prices but will drive an extra 5 miles just to be here. I suffer from a lot of kidney issues, the biggest being kidney stones. For years I've suffered and had to rely on the chemical opioid pain pills the doctors and hospitals prescribe for the pain. NO MORE! I was able to find an amazing strain called Pennywise(Jack the Ripper meets Harlequin). It's an Indica strain with high levels of CBD. Which is fabulous for pain and inflammation. I am absolutely amazed at how well it helps with the pain. Heck, I got up out of bed for the first time in a week today, all because I tried this strain. Not only does it work like MAGIC, but the price is ridiculously on point. At $5.42/G when you buy more than 4, how can anyone beat that!! The G alone is still under $10 and well worth it. I stocked myself up today but I will, without a doubt, be bringing my business back here and sharing my experience with other patients and customers. Right now, the name of the two wonderful ladies that helped me both last night and this morning escape me, but I want to thank them both for being so good to me. Knowledge, information, and they will even take the time to research for you and with you, to find strains to meet your needs. I was almost in tears standing there talking with the bud tender this morning. Because I was SO happy I actually could! For those suffering in pain, you don't have to! Yeah the CBD strains aren't gonna give you the "high" like THC does, but that's the beauty of it. It actually does it's job of taking away the pain! Thank you Yilo for making my order suck a whole lot less. Much love

Honestly this dispensary is the worst one in The Valley there's never any deals they have overpriced flower their flowers either dry or not adding up to the total amount that I purchased they only thing they had going for them was the The grab bag every 1st Friday of the month now they don't even do that honestly this dispensary is a disappointment and surprise it's still open

been to yilo quite a few times but have had a few bad experiences including there pricing on the half ounces of grow sciences flower, its ridiculous that they charge 160 for popcorn nugs when the bigs are only 300 and come with 30 grams and every single nug is hand picked off the tops of the plants... tell me how its logical for me to pay 20$ more for half the quality? also have had multiple problems using their ATM, definitely a place to pick up your first time patient deals and hunt specific grow sciences strains and on days where there are awesome deals but not really worth paying their taxes and higher prices on things you can basically go right down the street and get for 20-40$ cheaper (same brand same quality) love ya yilo, but its time to step up your patient satisfaction a little bit

Horrible customer service. Their advertised pricing does not reflect the recreational price. Do not drive here for a deal, they will refuse to honor the advertised price. The bud tender offered me BOGO then rescinded the offer as I was not a medical patient. They offer 20% if you follow them, but only honor it if you’re medical. Horribly overpriced first experience - first and last visit. Andrew T.

Two questions: why are the ingredients NOT labeled on some of your edibles? Seems a bit sketchy...too much money for the extra ink, or are you protecting a secret recipe? Also, why do they consistently list sales (ex. Rubi pen & pods) but don’t show the item on the menu? If the menu isn’t even accurate how and why should I take a leap of faith and trust that they even know the product they are selling? I suggest a complete revamp of your entire business model and practices for the sake of keeping your store front viable... Super confusing and weird practices compared to pretty much every other dispensary worth doing business with in the valley

I have been coming here for months I spend at least 500 approx a month. I bought 6 grams of wax last week all 6 cans weighed .5g. I took them back and they gave me 40 store credit. I guess my business isn't worth anything as they tell me if they take my word they have to take everyone's word. Well you won't be taking my money now either you ripped me off of 120 bucks not my fault. Moving on and I will not be recommending your location to anyone. Weigh your product ladies and gentlemen and spend your hard earned money somewhere you are valued.

Great staff, comfortable atmosphere but completely clueless and in complete denial when it comes to the quality of there flower. They say they have "the best prices in town" but not only are the very expensive but everything they have is dried out and completely unreliable. Only their top shelf flower is worth trying.... but for the price I can get twice as much anywhere else.... and most other dispensaries mid grade flower blow their best buds out of the water... my advice is to take advantage of their first time special... and make that your last visit.

CLASSIC bait and switch when it comes to their online Leafly menu. Their Leafly menu said 250$ for a OZ. I did not know it was ALREADY discounted flower on their leafly menu and their "10% when you order online" does not apply EVEN THOUGH I called to ask if I get that 10% when ordering a OZ at a time!? Since it was their fault for not properly training their employee when it comes to questions being asked over the phone, I felt they should've honored it but they didn't and I had to pay what they wanted me to pay and oh maybe I'll get a call from their Manager the "next day," for the mix up. Hysterical. I WOULD NOT place an order if I thought I was going to pay so much, as I said, CLASSIC bait and switch.

Stay far away from this place! Much much better places down the street, these other people commenting on how good yilo is obviously haven't been anywhere else so do yourself a favor and stay away unless u want dirt. They probably won't post this comment cause they only seem accept the ones that make them look good

Needed some supplies for grannie in hospice and no one is ever on the same page! Out 3$ for a ATM withdraw too boot 👢. #EpicFail #BigOleSadFace 😕👎🏻

Constantly ether given wrong product, charge different than what it says or it is just statring to be bad product all togeher with now higher prices. Probably just going to go in to get something with my store credit to be disappointed again and then just going to avoid this place.