Trulieve - West Palm Beach

Soo this location is right around the corner from my house, it’s also the only one I’m willing to drive too unless I’m feeling spontaneous. So thankfully, from day 1 I’ve had great experiences here. I mostly come in for concentrates and/or pe-rolls & i haven’t been disappointed once. The staff is really helpful! & My favorite budtender’s name is Nick. He’s always in a good mood & he’s willing to take the time to listen & make sure he understands exactly what you’re looking for. It’s my first choice dispensary ✨

Sharon at Trulieve, West Palm, was especially helpful. Took her time, asked me questions about my condition and was very knowledgeable about the products. Highly recommend the shop and her!

After putting in an online order I get to the store where theirs 30 people waiting outside now Mind you my order has been ready but I have to wait in line for over 30 mins to pick up something thing up unacceptable!

The Trulieve manager, Raquel, went far and beyond to accommodate me with the exact product specifically for me with an expedited checkout using their online ordering to reserve and ability to hold my spot in line at the store as I had arrived! A++ to the management, starff and quality of the Trulieve West Palm Beach location!! Thanks everyone, BJK

q1

I liked that every one is very kind.

I wont be back to Trulieve.

Go see Robert or Barry, great knowledge and always goes above and beyond with their customer service!!!

This location is slipping imo..their staff aren’t nearly as friendly as the Boynton Beach location and every time I place a pick up order early in the morning to ensure it’s ready around 6pm when I can get there and I’m always waiting a super long time. 👎🏼

I was told the Afghan Triangle is a new strain, yowza it's a creeper.

I love it

Personally I would use the Boynton location instead. Placed a pickup order and arrived at the West Palm Beach location around 2pm. Approached the desk and the security guard just looked at me with a blank stare. Told him I was there for a pickup... his exact response was “ok”. Sat down and a different and very friendly security gentleman called my name. Went on the back and the associate taking care of my order could have cared less. No signature was asked for and basically I just walked out. Front desk representatives were very friendly on the way out. Then I find out that the nasal spray I was previously time would be added to my sublingual order, was in fact subtracted from my inhalation milligrams. Not a good experience. Sorry.

Xavius was very knowledgeable and very helpful explaining all the different products and helping me choose the best ones for me. I have been to several dispensaries throughout Palm Beach County and I have to say I was very impressed and pleased with the service that I was given by him. Xavius went above and beyond and I will definitely be back!

I was helped by Laborris at the west Palm trulieve location and I was very impressed by Laborris and his courtesy throughout the visit. He went above and beyond to assist me. He was searching the store to better assist me and my order I was placing. He was knowledgeable and very professional as well as friendly. I’m in this location frequently and I highly recommend this location too!!!

The products i recieved once i got home were fantastic but my caretaker named Paul treated me like crap... not a very nice guy he must've been having a good day. I also smelled alcohol on his breath.

Meme was awesome. She not only has great product knowledge but super friendly. I will make sure to ask for her again. Nothing feels better than great customer service. Highly recommend here.

Cookie was awesome and very helpful! Totally worth the drive!

Love this Place! Great staff i must say. Liz helped me out today, she is extremely knowledgeable and pointed me to the right product. Really, Liz help me find relief for my pain. Thank you Liz for all of your help! You guys rock!

Friendly service. Could use more variations of flower.

Super clean friendly & knowledgeable atmosphere! Special thanks to Charles for not only making my 77 year old mom feel so welcomed & comfortable, offered her a chair to sit in while she learned & made her selections♥️

Fantastic staff excellent service

Liz is amazing and I’m always blessed to be at her counter. Trulieve has the best products in FL by far. Will always be a loyal fan!

Great place

Great products, prices & friendly staff!!