Trulieve - Ft. Lauderdale

Very helpful and knowledgeable

Staff.. that’s what differentiates one Trulieve store from another. Lead by store manager Tre up front, overseeing the gang, there are too many good folks to name w/ out lraving multiple out. So other than Tre gotta show love to my guy Dean.. Dean is a man Trulieve needs to focus their attention on retaining long term. Hes someone the company should look at as an asset and ask themselves what they plan to do to keep him. I appreciate him so incredibly much for looking after my elderly mother today - he first day out of bed after her heart surgery last week. They were sold out of the product she wanted and as she was walking out he called her name and she’s been on cloud nine since. Somehow thinks I had something to do with it but I keep telling her it’s just really good people over at that location. So even though the team already knows I got lice for them all there, he handed her a review card so it’s the least I can do after helping my mom out! Thank you all! Blessings 100

All of the customer service representatives are 10/10 never have had a bad experience. My favorite employee is Anthony. Always super knowledgeable and kind! Will be returning no doubt!

Wilberto was great!! Definitely will be going there!!

Everyone knows what they are doing! It’s a great shopping experience! Karen is a fantastic consultant!!

This place is amazing! Got there around 11 and had less than a 3 minute wait. Everyone st the front desk was so helpful and super nice. The back room staff was very welcoming and Aline helped me with my purchase and even gave me some additional information. AND she saved me money!! Love this place!

The person who helped us made us feel comfortable and educated us. Great experience.

Kareem provided excellent service! Exceeded expectations!

This is by far the best location for great customer service. Sydney the sales associate was so pleasant and positive. She had such a good energy. That’s what sets this location apart from the others. Will definitely choose this dispensary again!

Always have an awesome experience being greeted by Kareem when walking into Trulieve Ft. Lauderdale. He totally hypes the place up and interacts with everyone. He’s so nice, personable and professional at his job

Kream is the bomb, always so personable and friendly. Even when the potheads turn hotheads, he remains calm and handles every situation that comes his way! Thank you for 100% quality service Kream!

I would not go here if it wasnt literally the only option near me. Beware of choosing "delivery". I ordered for delivery yesterday morning at 11am. Website stated it would be delivered between 1-7pm. I am injured with a broken ankle so I cannot go pick it up myself. Needless to say, it was never delivered and I didn't even get any sort of email or phone call about it. I finally called the main Trulieve number at 6pm to check on it. They were able to confirm the order had been packed. But I guess getting it out the actual door of the dispensary and into the hands of the patient was too big of a task for them to handle. I'm still waiting for my order 24 hours later. This place is run by children. All you need to do is look around and see that its a bunch of kids in charge. They constantly screw up my online pickup orders and miss items on it. It happens frequently. Then when I go to pick it up they are "out" of that item and I have to choose something else. It also takes them FOREVER to dispense my medication. Even when I am doing Express pick up. They stare at the computer for whats feels like 10 minutes before they start dispensing it. What is the deal??? It is never a quick process. I lived in Arizona and Oregon before Florida. The dispensaries in both of those states are above and beyond better than Trulieve. I hate shopping here. But I need my medicine so I have no choice. :(

I would like to compliment Shelby and Darian for their knowledge, professionalism, and great energy. it was my first time meeting them and I have to thank them for the positive experience. This location is often congested , however, I got lucky on this Thursday afternoon. I wouldn't hesitate in returning and asking for either of these individuals.