Trulieve - Ft. Lauderdale

I don't like that they advertise the Stardawg flower at 26% and they sold me a 19% and when I go to return it I can't get cash back to shop somewhere else and they don't have anything to replace it with other than the White Buffalo which I've had before and didn't like. So all I'm left with is a $47 credit that I can't use today because none of the locations have flower.

Can't wait to come back again, patient consultant Evan made my first time at a dispensary an absolute breeze. The staff here is lively & professional. The environment itself is clean & time management from start to finish was beyond efficient. Great job Trulieve Fort Lauderdale

Very professional team! Thank you Evan for your recommendations, all the products I received are playing a great part in my recovery. If you're in the area & a patient, you will not be disappointed with this location.

The wait is very short and the patient consultants are outstanding.

Outstanding service and phenomenal products! I cannot say enough about Truelieve. They are definitely the BEST out there. I have been to 4 other dispensery companies and no one even compares to Truelieve! This is my favorite location to visit. Everyone is so helpful and knowledgeable 😁

Been coming to this location for almost a year now, and I love it. Always a cool place to be and the staff know what they're talking about. Online ordering is pretty simple and straight forward. This is my go-to.

I loved this place

Scott and his staff are awesome, knowledgeable and friendly. Dispensary is clean and new. Highly recommend.

Manny M. You are the man !! Excellent service each and every time. Helpful suggestions on so many items, some very new to me. Grateful for the guidance. Loyal to people who take care of me , happy and proud to be a Truliever. Highly recommend!!

Kareem provided excellent service! Exceeded expectations!

I love the friendly, knowledgeable staff. if I have a question, the clerk does all they can to get you there answer. Great staff, clean waiting area.

Im picky about my bud tenders and Hurtz is the best! There's a big variety at tru and sometimes it's not what you'd expect. But Hurtz knows the products well, and every recommendation is always quality! He's even searched the whole store for me when I wanted specific strands. Honestly I can't recommend Hurtz enough in a review, he changed my perspective on tru and I shop here avidly. Next time your at tru ft Lauderdale and your not sure what to buy ask for hurtz. I guarentee you'll have a professional experience, and you'll be happy with your product!

Trulieve getting 1 star all because of 1 person. JUAN THE SO CALLED “manager” IS THE MOST IGNORANT AND RUDE EMPLOYEE I HAVE EVER EXPERIENCED!!! I’ve been coming to the store for over a year and every employee and manager has been fantastic, except for today when I met Juan. I placed an order last Thursday when they were having a sale and they never sent me a completed order text or email, for me to pick up within the 24 hours..I called the mainline, spoke to an operator and they said I would have to go in the store as she sees nothing on her end that would cause them not to fill my order on time. I did that but the sale ended the day before when I should have gotten conf to pick up. it was their mistake they didn’t fill my order , they admitted that but JUAN DECIDED NOT TO honor the DISCOUNT EVEN THOUGH IT WAS THE COMPANIES MISTAKE. Is this how Trulieve trains their managers to treat customers? He also walked away from me when In the middle of my questions bc he knew he was wrong and was so incredibly rude, even the cashier apologized to me for his behavior. TRULIEVE OWNERS…. Are your managers supposed to treat loyal customers with absolute disrespect? IF ITS THE COMPANY THAT MADE THE MISTAKE SHOULDN'T YOUR MANAGER ACKNOWLEDGE AND FIX IT FOR THEIR LOYAL CUSTOMERS Or are they instructed to treat us with complete disrespect and ignorance with a response of “oh well” when a mistake is made ? THE “MANAGER” Juan At Trulieve: 40th terrace in ft Lauderdale is ignorant, rude and clueless on customer service. I will be voicing my concerns on all other platforms until someone explains to me how I can be treated with such disrespect .

All of the customer service representatives are 10/10 never have had a bad experience. My favorite employee is Anthony. Always super knowledgeable and kind! Will be returning no doubt!

I am new to using medical marijuana and Tyler welcomed me with a smile and helped me understand what I was purchasing. I didn't feel any pressure nor did I feel as if I was getting more product than necessary. I will return to work with him directly in hopes of narrowing down what will work for my needs of relief.

Had a bit of a waiting issue at check in but Evan turned the experience around, the best bud tender at Trulieve Fort Lauderdale

A very professionally run dispensary with a courteous and well-informed staff. Dean and Kaitlyn are particularly helpful, friendly, and knowledgeable. The entire staff made the visit easy and pleasurable. Location is easily located and accessible. Highly recommended.

I would like to compliment Shelby and Darian for their knowledge, professionalism, and great energy. it was my first time meeting them and I have to thank them for the positive experience. This location is often congested , however, I got lucky on this Thursday afternoon. I wouldn't hesitate in returning and asking for either of these individuals.

If I could rate them 10stars I would, Rudy is such an amazing person to work with, he knows exactly what I'm looking for everytime I go there. He really makes it feel like a family there. I will never go to another location. I actually go once a week just to check on my fort Lauderdale family. Even the front desk staff is amazingly friendly and welcoming. I work as a regional manager and have seen many people come and go in industries like this and I have to admit that they have a very strong team. Thank you guys especially Rudy for making each and every visit better then the last. HIGHLY RECOMMEND THIS LOCATION!!

Evan has great customer service I love this place I recommend everyone to come here all the Employees are awesome good vibes

Nina was Awesome. Great service

The weed was good but the main reason I shop here again is because such good service staff was very friendly, especially Laurence He help me out tremendously… I will be back

I used to go to the Deerfield location and had to wait for over an hour. The manager there was very nice but the wait was INSANE. So I started going to the one in Fort Lauderdale, and have had nothing but quality experiences there. The wait is no more then 20 minutes, they run it very well and professionally. The girls at the front are great, Nicole specifically. Also the last few times I was there the manager, Brett, and the associate Anthony were so helpful and friendly. I can’t wait to go back!!! ☺️☺️

Kream is the bomb, always so personable and friendly. Even when the potheads turn hotheads, he remains calm and handles every situation that comes his way! Thank you for 100% quality service Kream!