The Botanist - Wickliffe

amazing staff and product so happy

Great service. 1st time customer and was in and out in 20 min. Staff was excellent and advised what strains were best for my condition. Location was very clean and comfortable. Product was good quality. Definitely coming back.

I think they bait and switch! Never stock the good deals. They say we ran out...I don't trust them anymore. They want you to buy the most expensive

Very pleasant experience indeed

Great staff great product I will be coming back prices were ok to not as high as I thought they would be can’t wait to see it progress as time goes on

Staff was great. Friendly, knowledgeable, and professional. A great help. Facility is very nice. Updated. Process is easy. I recommend for qualified patients.

Great staff and they quickly get you in and out. However, their menu strains are fairly old and harvested months ago! New menu items are strains already recycled through other dispensories. I would love to see them get strains first instead of last!

Very clean, cool setup, welcoming environment.

This was my third visit to this location. Staff is very helpful and the process is quick. Prices are high, love the constantly changing menu. Would like to see and smell the product first. Thank you all that work there!

Most importantly, they have a very amazing and friendly staff. Secondly, the facility is very nice and inviting. The menu is limited, but that's just how it is at the moment. I'm otherwise very impressed with The Botanist and have been very happy with their product and service! I do wish they would put their menu online, it would save much time at the location.

Very professional. Very nice back room. I believe it’s priced fairly and so far the three times I’ve been there they’ve had exactly what I’ve wanted. Everyone that’s helped me has been very educated and informative.

Christina, Tyra, and Zoe are an Amazing Team. I will def only come here! Knowledgeable staff. Thank you Christina!!!

Interested more in the $ than the customer. Long haired Smiling face a bit clueless but put on a class act and for that he gets 5 stars

Updated review. I did one of the first reviews on this place shortly after they opened. As with many of the dispensaries in Ohio, the prices are coming down quickly. They also seem to be offering many more specials. Staff is knowledgeable. Parking lot needs some work though. Big pot holes, limited parking. Waiting area is a bit cramped.

When are you going to have a variety of products available? The dried flowers and vaping just not my cup of relief. Have been there twice, but probably won't be back until there is a more comprehensive menu. Drops would be nice. ))

I worked with Bryan. He was knowledgeable, patient and helpful. I had lots of questions about the products, strains and delivery methods, but he was great each step of the way. Quality product, priced slightly high, but very effective. I have been to a few others, and this was my favorite.

Nice location. Friendly and fast!

I like going here. Very in and out process.

nice, clean very organized and will establish a little pricey but worth it!!

Very friendly staff! :)

wish they had more chairs in purchasing room, so that people with back pain, may sit down.

Great place great staff !

everyone was so nice and answered all my questions

Prices have gone sky high. After going to this dispensary for three years, I can say it has changed. Up until recently you could phone in your order for pick up. Upon arrival they called to the back to say the patient is there. Well no longer. There is no reason to call ahead because they only take you back first come first served. When I asked about it after waiting fifteen minutes, the new tall guy standing at the counter doing nothing while 8 unmasked patients stand around was rude af. They no longer give precedence to those who call ahead. So after waiting 15 minutes in the Covid Petri dish, yes I was the only one with a mask, I left. Tried ordering the same pickup for curbside but site wouldn’t allow it. Them I called and after 40 minutes with nobody picking up I gave up. The new woman signing people in was sssssooooooo slow. When I told her I had a call in order she didn’t acknowledge it or call back. It’s a shame because they used to have great employees….both the girl and guy out front today have me looking at Bloom in painesville and rise in downtown. I don’t mind paying prices that are as high as they are if the customer service matches. There is a serious mismatch when you raise your prices and have front line employees who had to be stoned as they obviously could care less about the patients waiting around. This is what happens when the job market favors the worker….places scramble for any help they can get.