The Botanist - Wickliffe

I went in shortly after they opened up. I've waited a while to write this review because I didn't want to just bash the place. I'll say this, the guys at the reception desk were great.They got you 5 stars for service. The process took a while but you only have to deal with it once, I hope. I've not been back. The woman who was assigned to me as a bud tender had zero knowledge of cannabis. She couldn't even quote the information packet they give you when you sign up. The folder is great, it should become a standard. She just wanted to push something at me and get the next schmuck in there. She cost you 2 stars. I got the 92 Cookies and found mature seeds in the nugs. The container was half shake as well. The NL I bought was mid shelf. I'm seriously disappointed with OH, the situation they've put every one in with the BS and I'm disappointed in all the dispensaries selling this crap as medicine. If you won't even stand up for the product you sell how the heck are we, as PATIENTS suppose to trust you?? You sell moldy and seeded weed,not Cannabis.

Disappointing 1.0 After getting over the sticker shock (I know...supply and demand) I recently purchased a bottle of Tincture from their menu which was placed in a bag with my name on it and off I went. All of the Botanist's products except grinders, vaporizers, & some strains are kept from view. When I got home I took the sealed box out of the bag and looked at the packaging. I try and avoid any types of sugars so when I saw that the tincture had Agave in it along with others ingredients that were not listed on the menu, I kept the box sealed and returned the next day for an explanation on why all of the ingredients had not been disclosed on the menu. No one including the manager seemed to be concerned about the labeling or should I say lack of disclosure of all the ingredients for this product on their menu. The manager explained, "We are just like a pharmacy. Once you take the product out of the building, you can't return it." I explained that if I had known that there were other ingredients in their product then I could have made an informed decision and I would have not purchased the Tincture. Management told me that the Botanist is governed by the Board of Pharmacy but she did not address my concerns leaving me feeling that they can and do [the Botanist] basically wash their hands after the sale. This Board of Pharmacy which reminds me of the "The Cloud"-no one knows see it or knows where it is-allows the Botanist to hide behind it's curtain. And apparently the Board allows a Dispensary not to disclose all of the ingredients on their menu. Interesting since this is a MEDICAL dispensary not your local head shop. To add insult to injury the tincture's rubber stopper leaked making it unusable. I was in the area and stopped in to see if I could get another stopper. Wrong again. "We don't have any spare parts. We just sell the product." And sell the product they do-at $120 a bottle. When the Botanist first opened, I had the pleasure of meeting Kate who introduced herself as one of the owners. She was very helpful so I asked the manager for Kate' email. Kate seemed like the type of business owner that would want to know that their menu was lacking valuable information. I sent the email on 4/27/2019 and asked that she review my concerns and requests. As of today (5/8/2019) I haven't received a reply. I'm sure her inbox is flooded with emails so I am holding out that she'll reach out and address these concerns. Bottom line and fair warning: If you go the the Botanist make sure to inspect the product before you leave the room because if you have an allergy to Agave or any other unlisted ingredients and you trusted the menu, you may be in for a trip to the ER.

Good thing is that is close to home and it's a really good quality. First time when I visited, I had much better experience than today. Today when I came there they took my card and ID at the front desk, and after waiting for more than 20 minutes, I got tired of waiting and I asked them to give me back my ID and card and left. I returned after hour and a half later and they took care of me really fast. I got myself one tenth of the sweety and one tenth of velvet blush and when I came home, after I messured it myself I was shorted .3 of velvet blush. Even tho that they're expensive they still shorten people on their stuff. Maybe next time I should just bring my own scale and check it right then and there so everyone is happy.

If you like paying 10 times the going rate in any other state for distillate, this is your place. Everybody was very nice and helpful, the place is beautiful but once again, highway robbery. It's vile how they are taxing patients, they will fail if they can't give patients a fair price. First and last time I will step foot in there. I left empty handed. Make the trip to Michagin.

Quality product, quality staff who really listens to your questions. But you need to get edibles SOON. Also, the prices are pretty horribly high. In comparison states, you can get much more for much less. You REALLY need to bring your prices down for the amount of produce you get. In case you didn’t hear me the first time, YOU REALLY NEED TO LOWER YOUR PRICES OR IT WILL EVENTUALLY BE THE DEATH OF YOUR STORES!

They all wanted to make sure I get the right medicine for my condition. I'm confident they always will. Very good first experience thank you.

Very nice staff😊 thanks to Botanist for the first time since 2009 I’m totally pain free, stress free, and happy and I can sleep at night. I’m happy to be alive, I finally can live.

Staff are so friendly! Brian did an amazing job explaining some product questions I had. Enjoyed my first ever dispensary experience in Ohio!

This is the first dispensary available to us in Cleveland. Due to Ohio laws you are unable to see or smell the medical product until you have spent your cash. Flower is all that’s available for now. That said the quality is outstanding and the staff does a great job in helping you select the right medicine for you.

I didn't like how I am forced to vape. Need more products. Was a very nice experience though, very quick.

Very smooth process. Staff was extremely friendly and knowledgeable. Product is the best I have ever had. Thank you for supporting veterans with a discount!!

The staff and the atmosphere are great. I was there on opening day and 1 time since. The prices are very high when compared to Michigan and supply is minimal. Quality is decent. Once they get more products and lower prices it should be great.

$$$$$$$$$$$$$$$$$$$ do your research before shopping at the Botanist in OHIO

Did not have a good experience there and when I tried to call beforehand noone would answer.

Brian the bud tender did awesome job very down to earth place to get good meds grapefruit blue dreams very amazing .

I'm glad I'm a veteran! It's $39 for 2.83grams which I think is still a little high compared to Michigan prices. Then again back in the day it was $35 an ounce! Lol 🤣 The Botanist in Wickliffe is fairly new so they don't have any competition right now, meaning their prices will probably come down a little once more dispenseries are approved! I did like the security and clean friendly environment! All of the staff was friendly and efficient! I had Brian for my Budtender! He was a very knowledgeable and friendly associate! He helped me a lot to make my selections! Can't wait for them to post a menu on their website. Overall I had a pleasant and excellent experience!! I can't wait to see how this place is going to look when it's completed!!

Ive always felt genuinely welcomed. I drive 15 minutes, talk to some super nice people, and get legal awesome weed.

The Botanist staff at all 5 locations are the most knowledgable and geniune group of cannabis supporters you will find in an Ohio dispensary. First time patients should make their nearest Botanist their educational destination. Biggest and most varied menu in the game as well! Accept no less than the best - shop Botanist!

Great service. 1st time customer and was in and out in 20 min. Staff was excellent and advised what strains were best for my condition. Location was very clean and comfortable. Product was good quality. Definitely coming back.

Staff was great. Friendly, knowledgeable, and professional. A great help. Facility is very nice. Updated. Process is easy. I recommend for qualified patients.

Very clean, cool setup, welcoming environment.

This was my third visit to this location. Staff is very helpful and the process is quick. Prices are high, love the constantly changing menu. Would like to see and smell the product first. Thank you all that work there!

Great staff and they quickly get you in and out. However, their menu strains are fairly old and harvested months ago! New menu items are strains already recycled through other dispensories. I would love to see them get strains first instead of last!

Most importantly, they have a very amazing and friendly staff. Secondly, the facility is very nice and inviting. The menu is limited, but that's just how it is at the moment. I'm otherwise very impressed with The Botanist and have been very happy with their product and service! I do wish they would put their menu online, it would save much time at the location.