Story Cannabis - Grand Glendale

I used to love this place. But I also used to pay 65.00 every half oz. Back then my monthly bill was 325.00. Now since marijuana was legalized recreationally, my monthly bill is 490.00 for the same. I for sure need to figure a cheaper route for my medicine. They increased their prices too quickly

Horrible customer service and business practices they verified my online order with confirmation for pickup and then proceeded to tell me that they were out of stock of what I ordered that they confirmed for pickup which is a shady way of conducting business and no way they could even explain in other words they SUCK and only real way of getting what you want is to actually be there that way they don’t bullshit you out of your TIME

Very disappointed still are not able to update menu so when you place an order they are actually out of stock. It happens alot they need to do better if they want to offer online services

Customer service is non-existent. Don’t bother ordering online. Worst dispensary around

Switched out my flower for a lower grade. Dirty dirty deal. I won’t be back in. I placed an online order and asked for clarification when I arrived to pick up. There were two grades of the same strain, one popcorn one higher shelf. Upon realizing the difference, and recalling I had a first time patient bogo, I asked to upgrade to the two 1/8th the bud tender showed me. She put those two back and wandered around the store, conferred with two other bid tenders, checked several other stock locations and returned with my two 1/8ths and rung me up. I got home, opened them up, and they were far from the same ones she showed me, and as the grade they were selling. Got me the old hustle. I’d avoid this place, or have a sharp eye. It’s shadier than a street deal.

I won't be coming back. The service has gone down hill drastically as well as the quality. Bait and Switch tactics... They advertise flower at a higher thc than what you actually get and won't exchange or return even if you show them their mistake. Also had an issue with the person checking in patients yelling my allotment balance over the speaker with a lobby full of people but didn't do that to anyone else.

Finally, a dispensary in this area that not only has good prices, but has good product for the price as well. Arizona Organix can fall to the wayside with their questionable extracts. You can get concentrates for the same price here, sometimes even cheaper (ESPECIALLY if you like live products or sugar). The flower prices are very good and all the displays are accurate compared to what you receive. Everyone I’ve interacted with there has been awesome and friendly. And the cherry on top is this dispensary is GORGEOUS seriously impressed!

The buds are dry and only have 12% Thc

I just tried to call to ask what was the best most gas $12 tear of an indica or Indica hybrid and the person on the phone couldn't even articulate that to me and was trying to tell me that they're just a receptionist and they don't deal with that. The thing is I'm not going to come in to purchase any boo boo and I want to know what I'm getting into. Anyway I'll pass

your website is trash.!!!! Its NEVER correct. Got me ordering and nothing on the website is available, WTF.!!!!!

Wait in line for thirty to forty five minutes. Treated like a second class citizen. Asked what sativas were available, no inventory list. Just throws three packs on the counter. One was 10% no options. I feel so insulted. Too many choices to b insulted by a kid

It sucks

Bunch of reggie and other non smelling bud that they recommend when you come in

I had an online order. I arrived there 15 minutes before they closed. When I got there, the security guard stated, "Oh, we're not taking any more customers." I told him I had an online order and he just looked at me and did nothing. But he proceeded to let in the people behind me that had an online order as well. I will never visit here again and won't even waste my time on trying their product.

Terrible weed

Let people know your out of product in the check in process instead of checking in and wait half an hour to be told your out !!!

I’ve been a faithful member to this establishment for a few years now , thought everything was fine; i ordered through delivery never had any issues , never was told that there were “strikes” didn’t know til I was banned for 30days , no warning no anything very very upsetting . Sad cause i will no longer go to this establishment just hope they start giving out “delivery warnings “ to others so they don’t end up like me

Not sure what happened to this place but it sucks now. The deals suck and the product super sucks. Last time I ever come here.

purchased mid tier flower was very dissatisfied with potency .not a big selection on edible s.

Not happy. Placed a pick up order. Order gets confirmed. Then leaflet tells me “message from the dispensary” can’t find the message so I call the phone number. Get told my order items are in stock and there was no message. Then 40 minutes later my order gets canceled because the items are NOT in stock. Get told there’s nothing they can do about it and they don’t know why the previous person I spoke to told me they were. 🤷‍♀️🤷‍♀️ Ugh. Frustrating

Can you guys please pick up your phones and actually answer customers please.

Product does not weigh! 😡

Was good when it was natures med. story cannabis app said I had 2,900 and some points so I go in to use them and they tell me they don’t see that on their end and have been trying to fix it for 3 days now. I go in to try and use them as I was told the gm would be in on this day and I go in and he’s not and so they try to offer me half off a product that is already on buy one get one. Do the math that is basically half off how is that you trying to better the situation by giving me a deal already present maybe half off and a bogo but no can’t fix my points or make any positive out of the situation. Def recommend building up your points somewhere else!!!

a 30 minute wait just to pick up an Express order is ridiculous I won't be shopping here again