Sanctuary - Woburn

Nice people, gorgeous space. The budtenders are not the most informed. My main concern is their product. I’ve bought several SN3 cartridges which they heavily discounted saying they were phasing out the components. No one ever disclosed that they’ve had problems w clogging, leaking, or flat out swallowing cannabis gel in your mouth. I tried to return some clearly visibly dysfunctional ones and they said no. They said they’ve disclosed this problem when I purchased them. I can assure you no one ever said disclosed that on multiple purchase dates. Oh, but they had a solution - they offered me some plastic toothpicks. Lol. Guess what? You just lost a customer. I won’t ever put your cartridges to my mouth again. When I explained that I swallowed the gelatinous stuff on several occasions, their answer was “it looks like you used most of the cartridges.” Yea, sir manager, I ate them for dinner…. Unexpectedly.

I have been visiting this store since opening. I am on a limited budget, and I look to stretch my dollars.I find this spot expensive. Not many deals, I recertified and got no information on recertified Deals. I ended up spending a stupid amount for 5 tiny preroll. Gone in under 24 hours, cause as soon as you light it, 2-3 puffs, it's done.I reqret shopping here, I only Came because of the location. But no more can't afford em. Dispencery with DEALS ONLY.

Top knotch facility, a1 customer service, superior products. Sanctuary medicinals exceeded my expectations and will certainly be a frequent customer. Also note worthy, there is a very handsome, young Italian stud working there who isn’t too hard on the eyes.

Cartridges are filled half-way. Was excited to finally have a local dispensary but cannot rely on consistent vape products. Cartridges are expensive enough and it's not fair to pay for a half gram, and receive much less than that. I'm told this is "normal" but have never experienced it elsewhere in my years of being a medical patient. Very disappointed.

I'm not sure what the last few reviews were talking about but. The flower is great, although it was a little dry but that can be fixed with a jar and humidity pouch. All of the terps we're there for all the strain's I had tried. The prerolls were great, burned with no boating unlike other dispensaries prerolls. I tried the hash as well, it was a bit pricey but does the job. Parking was easy and depending on the time of day you go, no traffic. I only wish they would have frequent customer discounts or some sort of point system like other dispensaries to keep our costs down, after all this is our medicine.

Had a great 1st experience! Employees where extremely helpful and very happy. Will definetly be back!

Great selection very helpful staff little pricey should have more patient discounts

The flower was great it’s was dried and cured right and was definitely top-quality Weed Jesus aka Alex(you’ll know him when you see him) helped me out he was knowledgeable and gave a great recommendation he knows your Preferences after only a couple visits GOOD BUD GOOD PEOPLE I would definitely come back here

So glad I am able to finally drive only a few minutes to a quality medical only dispensary. Their product is better than anywhere else around here and their staff is actually friendly. I will not be visiting anywhere else now that Sanctuary Medicinals in Woburn is open!

Staff was great with recommendations. So happy to have a dispensary so close to home

Chill laid back atmosphere. Good people. Positive vibes!

super easy right off 93 ..super nice and open..staff has been great.best is there flower unreal prerolls..gotta try there blissful wizard and Essex when they have it !!

Definitely wouldn’t recommend this location.

Great place, however, sometimes I am given the wrong things. Hope it doesn’t happen again. I don’t appreciate getting a strain named after a poison dumped on soldiers during a war, especially when I asked for something else.

My first time there today. Excellent, all around. Thank you for coming to Woburn, I don't have to go to Salem or Brookline anymore... tsk, tsk, tsk! THANK YOU

The staff is wonderfully knowledgeable, friendly, and helpful! They welcomed all of my many questions, including very technical ones, and they clearly know their stuff. They were also very patient in helping me calculate how to get the medicinal effects I need within my budget. Selection of edibles, flower, and various kinds of “dab-ables” is unmatched. And there’s a parking lot right in front of the entrance to boot! The 25% new patient discount — which you can use the first time you go to each of their locations to save 25% again — is helpful, and they offer discounts on subsequent visits for MassHealth/SSI recipients. They also sell a well-curated, though somewhat limited, selection of quality pipes, bubblers, and bongs *at cost*. These money-savers and the staff’s patience, honesty, and expertise make this the ideal place to start if you’re new to medical cannabis. When I went, there was absolutely no waiting, though I’m sure this will change once more people know about the great atmosphere and selection. Check them out and beat the crowds!

Finally! I don’t have to drive an hour away to get something decent. I’m a new patient and needed advice. The woman, I believe her name is Jill-Was super helpful and extremely nice. The whole staff is very welcoming and knowledgeable. Behind the counter, Dennis was very accommodating. He had a lot of knowledge and answered my 5 million questions. I don’t see why people are complaining, I’ve been very satisfied with every purchase I have made; ranging from peanut butter cup edibles to prerolls. All good in my book.

I was happy with their flower and cartridge selection. I walked away with an eighth of Cornflower and two carts.

I was extremely disappointed when my order for pickup was Cancelled ten minutes prior to close and I was already at the retail Location to subsequently find out that there was no assistance that the manager could offer me to rectify the situation of my cancelled order at 5:50, while the end of business day Closing was posted at 6:00. How is this possible? I pay a $40 uber ride to find out my $280 pickup order has been cancelled during business hours while I am present at the dispensary. I can only assume that it was done due to convenience and laziness.

3 visits were a charm... then they open an adult rec only in Brookline, Crunchy stale nugs and some hash? I will circumvent this “dispensary” for better quality, service, and prices! ***Bye-bye bitches***

worst flower I've ever.

Great place nice environment and very inviting especially Forest and Jill I guess we will be back

A little on the dry, could use moisture packs but great spot and service

Awesome! In and out for pickup at about 11:00am, everyone courteous, professional, happy 4:20 weekend!