Nirvana Center - Prescott Valley Customer Reviews from Leafly

UPDATE: #2 Review Perhaps I should be calling ADHS, I have not yet, hopefully Sheraz or Sarah W will handle this appropriately. My husband ordered his $800 edible and bud after discount $560 order yesterday. His entire order was sativa and hybrid but the bud tender who packed his delivery order decided to give him 4 indica pre-rolls which were NOT on his order. instead of sativa pre-rolls that were on his order. Now, my husband's a medical patient, ADHS would NOT aporove of dispensing incorrect medication for a patient? Would they? The proper customer service would have been "we're sorry we don't have it, we could deliver you the 4 sativa prerolls right out to you or credit it you for you next delivery." DONE. My order was correct, Jake said they filled what I ordered. I showed him my pic of my order clearly says Sativa on the case in Red. Not purple Indica case not a green hybrid case, a red Sativa Donny Burger Roll. Pic of his order below. Jake the Manager laughing at both my husband and myself with his crewnies in the background was EXTREMELY unprofessional Sarah A where are you? In closing, what's happening to the customer service here? It's really gone down in the past month or so. #1 review I had an unfavorable customer service experience with 2 of the younger bud tenders taking phone orders, however, Sarah A the Store manager called my husband and I, she corrected the situation and went above and beyond her scope of duties. Thank you. Looking forward to continued business with such a well managed company. PS great guards.

May 14, 2023

k........8

It's my Birthday tomorrow and The nirvana center in prescott valley is giving me a free 1/8 of flower ,just for showing up!! That's the coolest deal I've heard of yet. K. Anderson