Nature's Treatment of Illinois - Milan (Medical & Recreational)

I absolutely loved going to this establishment today with my husband! At first we parked on the wrong side of the building and this tall gentleman helped me so politely and directed us towards the back side of the building. As we parked and approached the front door you could just tell everyone including the customers were in good vibes and happy. We walked up to the front door and this nice beautiful young lady with dark hair helped us out; she was so polite to everyone and acknowledged the customers that were coming out behind us. As you walk in there is a nice calm and good energy that fills the atmosphere; they had an atm as well cause its cash only. We bought two cartridges and they were absolutely amazing! We got a free pen and charger and we didn't know till we got to the car! The sweet beautiful young woman behind the counter that helped us; her name has slipped my mind. She answered all our questions and she really helped us out; she made it easy to order and didn't make me feel dumb or anything for asking! I will definitely be coming back!

This place is an absolute joke. The owner should be forced to sell. This place needs some competition bad. Been coming here since the beginning and they have regressed back to making people stand in line forever to get served. Bring back the wait list. over priced and terrible customer service. Someone pls open and compete with this place!

First time here, and didn't know you had to wait in line regardless of having an online order ready to be picked up. I would recommend that there be a change in that for us thinking ahead 😊 but even with a line I will say they moved at a decent speed to help everyone out.

Hey, I'm not going to lie, this is far from my favorite dispensary. The people on the sales floor are nice, but you have to stand outside, the menu is limited at times, and they don't have a points system. Normally I wouldn't leave a comment, but today to top it all off the older security dude was very publicly racist to a customer, he even asked the customer to leave. It was very uncomfortable because the security employee really escalated the situation and everyone was just stuck in line witnessing it.

Went out Father’s Day weekend and bought an eighth of weed with seeds in it. After calling the dispensary, they told me that it happens sometimes. I mentioned that I buy all their shake and wondered how many seeds that I already smoked. I will never shop here again.

Staff are always pleasant and informative.

Whether it's an online order to pickup or in-store "shopping" the entire team from entering the facility to getting out the door with what you came is fast, informative, courteous and enjoyable

Older 1st timer. Ease of ordering online gets you in shorter line of 2 in house, in/out in 10. Clean, friendly staff.

I love the online ordering! I am one of those people that absolutely hates being around other people, it's such a chore. With the online ordering I'm never in the building for more than 3 minutes. It's perfect and I refuse to go anywhere else.

Prices are higher here than anywhere else I've been. I've been patronizing the Verilife store in Galena. Prices are more affordable plus 15% off discount for veterans! Otherwise, they're all pretty much the same.

The US border has less Armed personnel than this place and no more pick up ? Anyways maybe Missouri will make you feel less like your going to a court house than a Dispensary … I think JB got enough of my money to pay for the failure that is Chicago I think for every $20 I spent there should be a sit-up that Earthmover has to do on National TV and I’ve spent thousands

Security are rude, and disrespectful.

Always a good experience here!

Outstanding customer service. They've made me feel welcome and comfortable from the first visit and every one since. The bud tenders are super helpful, knowledgable, and just cool people.

Please don't be afraid to ask the simplest questions, these people are professional, courteous and have a great attitude . Their knowledge is really immeasurable and it's always been a positive experience. Thank you

Great place with great employees. I've found the staff to be knowledgeable and helpful every time I go. They're always open to answer any questions, and have never seemed to treat me as a simple transaction. Great quality for the most part, and tax is included online (solid move NTI). No problem driving further to continue being a regular. Hopefully I'm not an exception, but instead the rule. Don't sleep on them, they're awesome!

Hands down the best dispensary in the area! Always great deals happening besides the normal prices always being cheaper than the other spots. The employees and budtenders are super friendly and highly knowledgeable as well. They make you feel at ease and comfortable with any questions you may have..regardless of how stupid or silly you yourself may think that question is. Never once have I been treated rudely or felt disappointed with employees, budtenders, products and atmosphere. Unfortunately I can't say that about personal experiences at other local dispensaries. Have my business for the rest of my life..keep up the great work!

I usually have a lot of anxiety going out in public, but they made me feel so comfortable! Very much appreciate the kindness today!!

Staff is always friendly, product is always great! The only downfall I have is sometimes I find a really good strain, NTI runs out, and it doesn’t get restocked for awhile if ever. However, that is not necessarily something that maybe in their control either.

I had the sweetest budtender. Pineapple Express! Bless this product

Convenient location, not to far from anywhere in the Quad Cities! Friendly staff! NTI has a clean well lit location with off street parking. As with any dispensary selection changes. Prices are high like all Illinois dispensaries. (We all know this) Only negative I have is the loyalty rewards could be revamped. Spend $1000 and get $50..... just toss in a preroll from time to time.

You’re guys mf wax taste butane do better.

Always friendly and helpful

Why would I ever NOT pre- order… so easy In and out- I love it