MedMen - Buffalo

I delt with Jen from your Williamsville store on the phone with some questions and she helped me like I was there in person. Didn't treat me like I was an inconvenience calling and to call near closing time on Saturday was a sign of terrific customer service. Jen deserves a raise.

This is my place. Very good on Social distance and wiping things down. Enter and Check in with ID and Medical Card -> Order at checkin or ask questions and look at displays and get paperwork if new to MMJ to help explain and order -> Wait for them to call you-> Flash the IDs again & pay. Can order on leafly and just check in and pick up/pay. It is nice since they only allow in Patients and Caretakers in. They have some nice -Pens (all in one) with like 80ish hits or so. -Carts (replaceable top for Vapes if you own or buy a vape battery - like under $20 at MadMen if you need) -Ground Bud 7g All around $75-85ish at start of 2021 per product. They are priced nicely and have interesting strains but they keep the same ones around, mainly from Curaleaf and the consistency is nice. They do get new strains in every so often (might just be NYS and what they have access to) but you are looking at like 1/4 oz (7g) or a product that will pretty much last a week if you hit it often but not abuse. Stronger pain I would suggest just go Bud as the Bud seems a touch stronger and has more effects than the Pens of the same name. They all work well though! There is a month limit but they go over everything for you in there and break it down. honestly the guys and gals in here are super friendly and know what the products are and can help people brand new to the whole thing or your returning visit to help narrow what options other strains might hold for you. Quick, clean, and plenty of space. I believe Pets for people who need them are also allowed. Really good place, wish there were more around WNY!

Your house brand blue dream was extremely stale and dry 😞😞😞

everyone was so nice

Friendly, Knowledgable staff

I'm a 50-year-old housewife with very limited experience with cannabis. I went to a competitor of MedMen first, I live over an hour away from Buffalo and they were the closest. I got zero help with product selection, I was given a price sheet and told to pick out what I wanted. I left disappointed and confused about the products I picked and with no information on how they worked or how to take them. The next month I tried MedMen, it's a little farther away but what a difference. Jessica N. spent almost an hour talking me through all the different products. How Indica vs Sativa affects the body, how each product is taken, how long the effects last, and so on. She was very patient and understanding while helping me navigate this new medicine adventure. Thank you very much.

Helpful staff, always willing to answer questions about the vast amount of products

Always a pleasure 😊

Very knowledgeable

Always friendly and professional.

Great people and comfortable atmosphere. Reasonable prices. Worth the drive for me.

I think their staffing is weird... rather than service customers waiting for check-out, they rush to the door to service new customers walking in. Prices are steep and with little competition I don't see them dropping anytime soon. It's funny they have a picture of a joint in the store but they can't sell flower.

Adam was truly a pleasure. I brought my Dad in as he just got his license and Adam went above and beyond to recommend the right products for him. I also bought something from Adam's recommendation.

I’ve had nothing but good experiences here and the staff is great.

I have been a client of their dispensary for three years, there are other dispensaries closer to me than Medmens, but they don't have the bright cheerful atmosphere Medmens has. The staff are really helpful and have a genuine desire to help. I allowed my first prescription to lapse and they had me bring it in and they helped me re-register.

Always knowledgeable. Always helpful. Always friendly.

What in the heck happened with inventory? No edibles in forever and limited flower. Forced me to go elsewhere after years working with MedMen.

I wish there was more strains to chose from in the carts and better deals on multiple cartridge buys all in all great place

The staff at MedMen on Transit are incredible. Everyone is so knowledgeable, friendly and overall wonderful! Products are great and they often have deals. Service is fast, usually in and out in under 10 minutes. 100% would recommend!

Everyone there very friendly and able to answer any questions I have.

The customer service was excellent Jen and Morgan were great at knowledgeable at their jobs and knew exactly what I needed I would absolutely come back !

Great deals and service. The quality of the products is great. The store was busy, and so much to see, hence the 3 stars. Watch for awesome deals!

I like it

The staff is fantastic, i can't say enough about them. They all are helpful, friendly and very knowledgeable.