JARS Cannabis - Metro Center (Med/Rec)

Well... ummmm... okay I don't know where to start.. I was told about this dispensary from a coworker and upon learning the management had changed I figured I'd give it a shot.. When going the front staff was nice, however, once going to the back I asked the budtender which mid grade flowers were some good choice.. his reply shocked me.. "I don't smoke anything except for top tier flowers, so I can't tell you!". standing shocked I asked " Well who has? any other budtenders smoked any for recommendations!" his reply "That's like coming to Neiman Marcus asking for Walmart prices" yea ummmmm okay and I'm done. No I won't ever go back to this dispensary. I could use choice words.. but I am high!!!! LOL

I've been a patient here for almost three years and normally the quality is wonderful and the selection is pretty big. But unfortunately ever since the beginning of the pandemic, Jars has very much been letting their quality decline while raising their prices. This is medicine, why not get the best instead of trying to sell dry, odorless medical marijuana at a discount? As a patient with actual medical issues, I expect a certain quality to my meds as should we all. DON'T SELL DRY STEM-Y ODORLESS WEED AT DISCOUNTED PRICES. Everything in their $69-79 halves should be pulled because they are garbage. And they 100% refuse to take any product back or refund any money, even though they know the product is trash. But management has always been lacking to be honest. Do better, Jars. Stop trying to profit off of bunk weed.

I received your email about removing any daily deals to accommodate the new laws. Taking away discounts? And curbside? I drove 20 miles out of my way to visit your store. You took away any incentives. You just lost a customer. I doubt it will bother you. I will make sure that my MMJ support group will no longer visit your establishment. PS Also, medical patients should be a priority as it is MEDICAL.

I'm a medical patient and was charged $13.42 tax on a $54.58 order. Will not return.

TRASHHHH .. trash & trash. Y’all should weigh ur weed after u buy it too. Got an OZ and the containers had 12.9 and the other 13.2 LMAO 😆

very disappointed with my purchase today I bought a half ounce of the Garanimals for $109. This shit looks like dirt weed has no smell to it it is brownish it very very very disappointed in you guys should be ashamed for even putting that out as $109 half ounce. and you guys should have warned everyone on how bad the quality was of this! should have came with a warning label!!!! The budtender Didn't Know jackshit about anything... had to ask the person next to him about any question I asked. I repeat do not buy their half ounces they are absolute trash I want a credit on my account or go ahead and ban me I don't care...my name is Christopher noor you guys have all the rest of my info

Leafly has deleted every review I’ve left, prior to today 05/05, in regards to Jars shorting the amount of flower I’ve purchased. If you buy in larger quantities you get shorted more. I’m not sure what’s going on with the reviews being deleted but I’ll be copying and pasting to other sites as well.

This place has always been all about the business, not really customer care. The security guards are fine, they just check you in and you’re good. The bud tenders are a different story. I had one bud tender talking to me like I was dumb and the bud tender next to him was staring at me the whole time I was there... she wasn’t even my bud tender and she stared at me the whole time. Not very friendly if you ask me. They also give you a weird look or weird tone when you take advantage of their bulk deals. I did the select deal when it was 8 full gram carts for 250 and the bud tenders were treating me like a crackhead or something, acting like I didn’t “need” all of that when in fact, I bulk buy only every few months rather than picking up weekly/monthly, and I love taking advantage of decent deals. Why offer that deal when you’re just going to judge someone for taking advantage of it and treat them differently? I was a super dedicated JARS fan and strong advocate from the first time going, but these last times have left a sour taste in my mouth.

I was a first time patient and I got a half oz of Bruce banner was a top shelf strain so went home n started to medicate found full seeds not just those little white ones so I called them to tell them I had seeds they told me to come down so I did n showed them they gave me a deal on my next purchases bt I'm not sure if I'll go back cos it was seedy so be weary is all.. thanks for not just turning me away with my complaint thanks for being professional...

I just recently obtained my medical card. I've been to many different dispensaries and had major difficulties. every time I've gone to Metro meds I've had no issues what-so ever! The best experience of all my visits is with Metro Meds. I was educated on many things and the staff are always polite and friendly. GREAT PRICES. GREAT DEALS. I LOVE the Metro Monsters. this is my all-time favorite dispensary! Highly recommended to all! best of Phx.

I wasted $142 on some dry ass weed... go somewhere else

This girl at express on 2/9 @ 9:27pm didn’t even know which company grows which flower. Ignorant. She said idk CHB. I’m a patient & I know it’s Catalina dummy. Fire her. Hire me. Also out of stock of 3 products of flower I ordered online..received no info that my order was going to be short, but I receive a READY confirmation text. When I confronted her about the rest of my order she looked confused & said well we tried to call & there was no answer. She looked shook when I showed her ME calling Jars & NO missed call. Just kept saying idk. Bih do you know anything?! These people are so uneducated on cannabis origin & customer service it’s unreal.

This location has some of the most consistently awful customer service I have ever experienced. I definitely would not recommend. There are much better dispensaries around with better specials and muuuuch better customer service. Atmosphere is starch white, like the DMV

Horrible service. Service person seemed uninterested, rather annoyed. Kept looking at the clock. Didn't offer any suggestions. Said to go online. Real jerk, didn't even offer free 1st time visit anything. Unless you're far away from another store, DON'T GO THERE.

I love this place but I picked up some Platinum OG from their platinum tier and its garbage. I don't think it even has any THC in it. Should be below the Supreme tier or dont even sell it period. Feelin like I got robbed. 😤😡🤬

This was by far the worse dispensary I have came to and I been to plenty of them, they were being rude and rushing me when I waited outside for half a hour, and to top it off prices were listed wrong on the website so I did not get what I was waiting for so don't waste your time coming here I will not recommend this place to any one

the location easy to find .great parking.tye security guard at the door was welcoming and friendly even opened the door for me .the front desk people were also welcoming and made me feel at home.my bud tender Amanda I think was her name was nice and very knowledgeable about the strains .I even asked about whole sale vrs owner grow site and she knew her venders.I am glad I drove all the way from surprise to this location.deli style and good size buds ..oh I also called before I went and they answered rite away and the gentleman that I spoke to was very friendly and professional.over all a great place .I will be back for the amazing prices and quality and quantity of the meds .

I think you guys need to re-evaluate how you intake clients. You encourage people to use the express/online order to make things go faster however how come when we do we are dead last and expected to wait longer than walk in. Why is express taking an hour for 5 clients but you can process 10 walk in within 30 min?!?!? You should already have our orders ready so those 5 clients should have been in and out it’s only exchanging money. Second once I was able to finally get my order you had 10 employees and only 2 working the rest we’re laughing and talking up the breeze. The last time I was there I stood in line for 2.5 hours express is express maybe add more employees in on processing those first before walk in.

I honestly left a one star review because it doesn’t give me a lower option! I spent 160$ on a half yesterday (before tax) and I am so disappointed. I got the top shelf quality, their most expensive; and I couldn’t believe when I opened the jar the next day I broke it up and I found like 4 seeds. Not happy and not ever returning. When I called and complained they offered me a free pre roll...NOBODY WANTS THAT SEEDY SHIT EVEN IF ITS FREE!! no thanks i didn’t even smoke any of it. I called and tried to get a refund after I broke up the first nug.... and nope couldn’t even get my hard earned money back. Not even they want that wack ass flower back. They’re like “nope, you keep it... we don’t want that shit “ literally shit.

never coming back here again long line takes forever and then they try changing the price they have on leafly

Did not like being berated by an employee because I ordered through Leafly instead of Jars website. If ordering through Leafly is a problem, it should not be an option for customers. It was not my fault and I do not appreciate Jars employees acting like my business is a real inconvenience to them.

I would give zero stars but one is the least amount you can give. to start off the security guard out front was angered that we had showed up as first patients, he was cursing us as he went to grab the clipboard. he has anger issues and he is carrying a firearm so tread lightly. As you walk in after being checked in and its like a classroom of children when the teacher steps into the hall, complete chaos. amd forget trying g to ask the bud tenders for any help, information, what they have, etc. just save yourself the hassle and avoid at all cost.

Been getting my meds here for awhile but after last week I won't be coming back. First, the security needs to be replaced.. we as patients don't need power tripping rent a cops giving us a hard time before we even enter the building. Second, while the flower was fairly decent in the beginning, lately all you get is stems, seeds, premature buds and "medicine" that's horribly ineffective. Third, if you spend a little more money purchasing concentrates or what they call "Tru Infusions" flower, you either get unflushed shatter that literally combusts when you go to medicate or pop top 8ths that Tru doesn't even sell. Being as we patients spend money that some of us can't really afford to spend on medication that's supposed to help us.. you could atleast do your part in supplying medication thats effective. Just saying.. Do. Better.

Showed me a bunch of nice display nugs. Got my order and it looked nothing like what they showed me. I got a punch of premature leafy herb that was mediocre at best. I’m so sick of these dispensaries and their garbage product. Industry had better quality when it was illegal. Get it together.