Hotbox Farms - Ontario

Great advice from the staff. They recommended some tincture that worked like a charm.

I have been going to Hotbox since their grand opening in Huntington. They always have quality cannabis products that I can trust. Anytime I have a question or a need for a certain product, staff is always willing to help. I also appreciate their efforts to keep their staff and customers safe. Thanks, Hotbox!

Only place I go to.

The same great service from their Huntington shop has transferred to this Ontario location! I have been shopping here for about 5 years, and I wouldn't recommend anywhere else!

I just recently visited this Location in Ontario to purchase some shatters. At around 8:30AM I placed an order for 5g of shatter all the same kind. The order was confirmed, filled, and ready for pickup according to the order tracker. I wasn't going to have time to go until later in the day and I knew certain product would not really be available at that point. I waited in line outside (95+ degrees) until I could get in and to the front desk to check in. When I got there I let them know the usual about having an online order. I was then notified that stock was low on the product I was getting and they only had 3 in stock. So when I asked about them holding orders I was informed that they in fact do not even though I was allowed to order and they confirmed everything on there end. After becoming frustrated with the whole situation I went back after checking in to get the 3 they had at least. When I get back to the counter they say they only have 2 in stock so I tell them I'll take it and to check me out so I can leave. As I'm checking out the Manager comes up and asks what the problem is so I tell them and he offers to compensate me with more expensive product (didn't expect or ask for it) which I appreciated even though I was still very irritated. After I checked out and went home I discovered that they took the 2 shatters I originally ordered that were still available off (so instead of 4 I only got 2). I called and was informed a Manager would be in contact with me about it. Still waiting for a call almost a week later, but honestly I know there's nothing they can do (or want to) to resolve this issue. Most of the newer places in Ontario provide online ordering (that's why there is a menu right?) Funny thing is even Hotbox CBD has held my order before so it doesn't make much sense why HB has a menu or why they even show product online that they never update so you're probably buying something that's spoken for. The other issue is that they don't bother to let you know about product availability so you could drive miles and wait in a long line just to find out that you ordered and drove all the way over for no reason. I appreciate the one guy at the back ticket counter who sincerely cared about the situation. I regularly order online from Top Crop and Weedology and have never had this issue before so I definitely appreciate them taking care of their customers. **I think Leafly should remove the ability for HB to have an online ordering system until they can actually take care of people on there end and hold product.

I’ve been a couple times now and everyone is so friendly and helpful! I like to experiment with different strains so it’s nice to be able to go and tell them the kind of high I like and they give me a perfect recommendation every time!

fairest pricing

Your the most awesome of the awesomed that were ever awsomed

This place is awesome and I have been coming here for a few years. Just found out about the fire sale box. Thank you Rachel and Lindsey for always helping me and giving me my happy medicine.

What the heck happened to the select cartridge prices? They are out of control! Shame on you Hotbox! Very disappointed in the price of the flower too.

Great service friendly and helpful

Awesome!!!!!!!! Great Staff, Great Process, and Amazing Greens!!!! I won't Shop Anywhere Else.

I come in here all of the time. Very friendly staff, and atmosphere. They usually have pretty cool music playing in the back, and at a moderate level, not really loud like some other dispensaries. Joseph, the guide will usually come up and say hello, and ask how your day is going, and I like places like that. They are having some pretty good holiday deals; scored a hundred dollar ounce for $79, and the flower smells, and looks great, I would definitely recommend these guys. Keep up the good work!

My wife ordered some tinctures as part of my order. When I arrived, I was informed tha t my order was incomplete. I appreciate that they emailed me to tell me that they sold some of my order. I just was annoyed that parts of my order were sold.

Always smiling faces and happy attitudes. Love coming here more than any other dispensary.

Chelsea helped ring us out and totally made our day on the way out. Will shop here again.

This place is great!

I enjoy seeing the same tenders when i return for order refills. Very nice people. 👍 in my book

very friendly. great deals

I absolutely love the deals that they have.

Great prices

Budtenders are super knowledgeable and everyone is always super nice!

My order was a bit messed up, however, when I walked back in they took care of it quickly and very professionally! The manager on duty was awesome to deal with! I highly recommend this place!

Awesome curbside pu service!!