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Ordered online with Leafly, very simple order and got the notification to pick it up TEN MINUTES LATER!!! WOW no wait no trouble. Online chat option, the entrance for pick up is in the front but you have to take the ramp all the way around starting at the back parking lot, that's the only confusing part but once you know, it's simple. I wasn't prepared to pick it up so fast. Literally if I had ordered and then drove down there, my order would have been ready by the time I got there. They were waiting on ME to arrive. This place just keeps getting better and better.
Had drove up today initially thinking I'd be picking up my wife's order but was then told I can't do that. Fortunately after having her cancel her order and me placing my own online order, I was all set and headed home in my car within about 15-20 minutes! Awesome customer service on all ends.
Everyone is super friendly and helpful. Love all the budtenders, haven't been disappointed by any of their recommendations yet. Wait is long but worth it.
It was cool, but also a bit odd. If you have an online order, the online pickup spots are constantly filled so you have to walk around front to a door where they take your ID. Then ask you for money while you're standing outside. It felt like a back alley drug deal but on a major roadway. The products were great, the staff was friendly. Prices are great. Just the whole order pickup process feels, insuffecient. Looking forward to my next visit.
I was disappointed that the item I went for was out of stock, but I understand it happens and was offered an alternative.
Rob is great to work with- friendly, patient and knowledgeable.
They have good prices and products but truly struggle with customer service. They rarely confirm online orders. Reception is not helpful, managers are never available.
Everyone here has always been so nice and friendly. I order online and do pick up which is really nice because I have a bad ankle so I don't have to stand around waiting I can just sit in my vehicle
When I purchased flower I don't want it to have Shake in it especially not half of it or very small tiny little buds I drive here 4 hours away for quality
