Curaleaf - Gilbert

First off I gotta drop a name here, Tranica is freaking awesome. Always has something cool to say about my jacket (you’d have to be there to understand). The flower is usually decent however I’ve noticed they incorrectly label strains as indica or sativa... A LOT. Doesn’t matter too much for me, it just kinda sucks for new patients to not get what they think they’re getting. Honestly though other than Tranica and few select other people, this shop has a lot of... Not very knowledgeable people behind the counter. That and there’s one guy that honestly doesn’t understand the concept of customer service. Seems annoyed every single time I come to his counter. Coming from one of your guys biggest customers by the way, I max out my alottment exclusively with ya’ll. Kinda wish some of the guys and gals there would treat me and others a little better. 😕

I come in here pretty frequently, I currently have 300 something points (that I definitely will not be using!). I came in from Mesa for the 40% off timeless cartridges and bought 4. When I got home I found one of the cartridges didn’t work. I called and Alyssa told me it was no problem I can come exchange it with the receipt within 30 days. So a few days later I go in to exchange it and they were out of full gram cartridges so Eric and Katie offered me two half gram cartridges costing $15 more. It’s completely absurd they wouldn’t exchange the gram cartridge that wouldn’t work for a gram’s worth of cartridges that do work for the same price. Horrible service, I will never go back and will highly recommend against this dispensary to everyone I know.

I just got home and weighed out a half oz of Cresco Mac 7 and I was 2 grams short! I did this because last time I got a half oz from curaleaf it was almost a gram short. And I just called them 5 times in a row (as I live far from the store) and they only have an automated system, no live person, no one to correct this situation... This is some bull, I honestly do not think I will go back anymore.

Ever since this place changed from Emerald to Curaleaf it's gone to garbage. It started with the prices going up and now it seems like their process takes 100 times longer than it should. I did an online order, got the text to come get it and still had to wait 20-30+ mins one day. Ordered again when I got there I was told the wait was 15-20 min. Over 20 mins later still waiting. I asked how much longer because I'd been there so long at this point I had to hurry to take care of something urgent. I was told it would be 10-15 mins to get the text to go in then another 10-15 mins when I get inside. As I walked back to my car someone came out and told me I could go take care of what I needed to then come back and they would get me in next when I got there. I'd still have to wait the 10-15 mins once inside. Ridiculous! I just left. I appreciate them getting me back in right away if I had to go and come back but at that point if I didn't have to hurry it would have taken me another 30-40, that's over an hour of just waiting. That's unexceptable. I literally just left, ordered at another dispo, got the text back to pick up while on the way there, went there, was in and out in literally 5 mins, and got home before I would have made it home from here. Oh and I ended up getting a better deal because they had re-upped. Think about that... I was in and out of a dispo in 5 mins but it takes this place 40+ mins just to wait when you get there. It was the same time of day, 10 mins away. All in all this place just doesn't give AF.

Holy fuck they make you stand outside in line in 110 degree forever. Then they charge you way too much for just decent buds. I have only gone here 3 times because it’s close to home but never again. I’ll go somewhere else. Fuck that outside line BS.

Who the hell cares about atmosphere when they suggested donations are WAY to high and the quality is just OK. The people that work here are nice but the bud SUCK for how unfair their suggested donations are. Used to go there all the time. then there donations went threw there roof and the quality is a joke.. I don't know how the owners sleep at night knowing how bad they rip people off. I walked in looked around and just walked back out.. This shops a waist of any ones time and should just be shut down..

I saw the "Emerald Leaf" edible line on the greenhouses menu the other day. Today I decided to go give them a try as there have been potency & consistancy issues the green halo LLC infusion line and I needed a potent edible for pain relief. The product line looks great! Big savory, tasty, & POTENT bakery items that you will recognize if you ever frequented onyx in Peoria. Judging off of there regular fudge brownie (80 MG THC & 60 MG CBD) I would say a half is more then enough for a majority. For ultimate relief and hours of sleep eat the whole! Can't wait to try more of these! Great job guys & hope to see you soon!

Curaleaf Gilbert only handles complaints via phone... no text or email.. shady af!

They have maybe 3 strains of good medication. Not to mention they want 130 for a quarter of it. so I don't even get my medication from here anymore. The only thing the had going for them were their edibles, but they can't e.ven have common courtesy and update there leafly menu so people will know before driving all the way over there. This place is a joke don't waste your time. I hope this place fails miserablely. They are a disgrace to the medical marijuana dispensaries!

I've gone here regularly for a while, just because it's the closets dispensary to me, but enough is enough. First, good luck ever ever trying to call them. All I want to do is make sure what I want is in stock, but most of the time they just put you on hold and never actually answer. The 55 dollar half oz's are a total scam. Its flower that they couldn't sell at any reasonable price because the quality is so bad. The stuff won't even get you high most of the time. They barely know whats a hybrid, indica or sativa. The only decent one is ak-1995, which they've tried to sell me as a hybrid one time, and the next time they told me it was a sativa. Yesterday I picked up sedona kush which was a indica last time I came in and a hybrid when I picked it up. Worst flower I ever got. The final straw though was when I learned they sell the same half oz's for on 35 dollars at there other location. Even they know the true value of this flower is a lot lower then what they try to sell it for. Total scam artists.

Absolutely love this location I come here all the time and the people here are always nice!! Products even better! Now let me tell you this I'm not the type to leave a review. ever. However I felt like this one was necessary. I'm not quite sure when Bryce started to work there. However I definitely got the pleasure to meet him today let me tell you guys he is extremely rude. Acts like he does not care about his job. He completely ignored me I was thinking about asking to speaking with a manager I figured I just leave a review instead. Thanks for leaving a bad taste in my mouth Bryce. However I will be back!!

I can't believe the low quality of meds this place tries to sell. They had good meds for one round like 6 months ago but that's it. The management allowed an email to go out to all patients showing each individual email address. Wow someone needs to be fired. They also charge $240 per half ounce which is highway robbery. I would recommend everyone try another dispensary in Phoenix. It is worth the drive and they would never send out every patients personal email. I hope the owner of this place realizes how much revenue he is losing with his current business model.

This place is nice and well set up. They have a nice lounge area and several budtender stations. They had a good variety of strains priced from as low as 40/eight for the stains on special all the way up to 65 for top shelf. Although they had decent looking meds I didn't think that their top shelf warranted 65/eight but everything else in the 45-55 dollar per eight range is a good value. I will definitely go back and I think if they can get to a point were their price points were about 10 less an eight across the board they would get 5 stars from this customer.

During your buy one get one sale today Friday y’all need to get your stuff together. It was a madhouse people coming in and out pushing to the door standing too close to each other it all didn’t even have a line for people who didn’t want to deal like I can go and I was just wait 30 minutes to not utilize your deal that seems like poor planning on yawls part you had 10 counters one of them can be express for your regular customers

Just got some Blue Cheese for $35 an 1/8 excellent quality great people. The price is unbelievable a different discount everyday. Makes you want to go daily. I have been to 5 dispensaries in the valley this is the best.

You know how a place is legit? When they have over 200 posiitive reviews. Not simply 50 with SOME good reviews. Meds are over priced. You're supposed to be non profit, not in competition with other dispensaries. Listen to the patients if you're wise and know what's best. Now we await your rude reply or "kill them with kindness" reply. No matter how hard you try on this site, like it or not, your business is still lacking.

Felt like I was being rushed. Like I was an inconvenience. Budtender had one word answers for my questions. She didnt ask me any questions like a couple other places did. No effort to match the strain to my ailment. When asked about testing she just said they go through the meds so fast that they dont have time to get the results. ??? This is medicine and knowing what I'm putting in my body is important to say the least. Meds sub-par. Prob why they dont tell you the test #'s. THC% must be pretty low. Price was decent. I just had to smoke twice the meds to get any pain relief.

Love, love, love the Gilbert location! I've only been twice, and both experiences have been very pleasant. The receptionists were warm and welcoming. The staff was friendly and knowledgeable. They took their time in answering questions and educating this newbe and their suggestions were spot on. Whenever possible, Emerald will be the place I shop!

very unhappy with last visit. went to return a KIND battery( the expensive one in the kit) that they sold me when my battery they gave me stopped working and woundlt return that back in OCT so i purchased one. now that doesnt work and they have to get approval to return a battery they SOLD me..basically too bad come back later and maybe we can do something...

Only went once a couple months ago. Selection was not that great. And it was small. And the guy at the door didn't take his headphones off when he signed me in! I may try again since I hear they got new management.

Marijuana loses 18% of its THC after one year from harvest. Yesterday I bought 3 one gram pre rolls of Dosido from Curaleaf. Last night I settled in and had some tokes. Nothing. More tokes and still nothing. So I checked the harvest date. It was 2-7-2022. Felt like Curaleaf needs to hire an old aunt to walk around the shop declaring 'expired' anytime they find such a product. Realize all sales are final so I really have no recourse except to warn others. Check harvest day before purchasing. I have been shopping there for around 6 months. Will go somewhere else next time.

1st review. Let's go

With the ownership change and the addition of tax/price increase. I’m done with emerald. They already had weak flower as it was, went for the concentrates and edibles but now I’m done with the place.

Out of the various dispensaries I have visited this is it far my favorite. Best experience thus far from the moment I entered the doors. I'll definitely be returning to rack up some more points.