Curaleaf - Gilbert

The math makes no sense! They advertise a quad at one price, but then charge you for an 8th twice, which ends up being like $7-$10 more than the advertised price. When I ask about it, they just talk in circles, but it's literally misleading prices and they just hope we get our weed and not notice the switch up. Not cool.

LOVE, LOVE, LOVE this place. The location and selection are excellent. BUT the employees are outstanding!!!!. Knowledgeable, and kind, patient, and all have a wonderful energy. Its been wonderful watching you grow over the past couple of years.

Just called to confirm for myself after reading the last review and sure enough, despite receiving an early morning shipment of I don't know how many Curaleaf flower jars, 8ths are now $38 and they're focusing more on "edible based deals." Ya, good luck with that.

i never leave reviews ANYWHERE but as a patient, i feel obligated to warn others out there. Emerald is a joke of a dispensary. Crappy overpriced product and service. ive never felt so ROBBED in my life lol and ive been mugged once.

I normally don’t have any issues with this place. I bought a top shelf eighth and a g of their house concentrate. The eighth was so dry it turned to dust in my fingers and the house concentrate is completely stuck to the parchment paper it came in even after it sat in the fridge all night. Not thrilled with this visit.

I drove here on wednesday, arrived at 4:10 pm and walked up to the door and rung the buzzer thing. Right off the bat I thought, "they make their patients wait out here in the heat until they get buzzed in". Five minutes passed and after multiple tries at the buzzer, phone number, and waving my hands into the cameras, no one ever came to the door. I sweated crazy for no reason. I didn't even want to come here in the first place because of the crazy un friendly store hours, but I live somewhat close to the place now. That just gave a red flag that maybe they don't care about who they are serving, just making a convenient schedule for themselves. And sure enough, no one even answered the door. Wasted gas, made sure I was there during their store hours, no one even there. Never coming back, lost a potential loyal customer.

Been here several times. Last two not so good. After the crazy crash of 2016 lost my points but they offered me a free edible. Fair enough. I'm there for quality not points. Last visit I bought two 18 dollar grams to try. Got home opened a pouch and it turned to dust at first touch. Ok. Tried second strain. Same thing. It was like a King Midas in reverse. Gave it a smoke and was completely speechless. The effect it had on me was not euphoria but anger at the realization I have been screwed now twice. It won't happen again. Buyer beware.

This place is a zoo. The place is nice however they were limited on alot and the wait was 30 minutes. Yes 30 minutes to buy 2 carts. They failed to distinguish the rec users from the actual patients and ruined the experience so many patients like going to the dispensary for. Demand is obviously high since going rec but they had so much time to totally separate rec from medical and its disappointing to see what greed has done.

Regular customer lost after dropping discounts. Really sad, I loved this place. Should also consider having a actual pick up counter for drop off orders to help with the line.

5-24-14 Always looking for a good deal, I saw Emerald Palace has a 10% off sale this weekend. Great. I go there all the time (2-3/mo) for my meds and usually check their prices before I do. So when I checked their prices today, I was shocked to see that they RAISED many of their prices to offset the discounts. WTF! So much for it being a sale. Just a scam to get people in. What a shame. As a fellow local business owner, I endorsed them on both my blog and my company website, as I do for several other local companies I respect. I've had many people thank me for letting them know about EP. Not Anymore. All positive reference to EP on my websites will be removed and replaced with an explanation of the reason.

This place is super friendly and always has good selection of flower to choose from I recommend this place and it close to home

Avoid this place if you can. Wait time is horrible, quote is 30 mins and ended up waiting 60+

With the ownership change and the addition of tax/price increase. I’m done with emerald. They already had weak flower as it was, went for the concentrates and edibles but now I’m done with the place.

Customer service was lousy the last time we visited. The person behind the counter had a bad attitude and mocked me. It seems that there is a lack of training.

Decent looking shop, but not an inviting atmosphere. Prices are way too high ($130/Qtr, $455/Oz). Don't you guys keep up with what your competition is doing? Girl at the counter was no help in making selection, guy behind the desk has no clue. My first and last visit.

I usually would get good service when I visit here but this time. when they had the 10 percent members discount my card, you buy 7 1/8 and the 8th Is free. my card was always honored puch for puch. I had needed only one more punch before I received my free 1/8. instead they tried to hustle me and said I needed two while we're looking at my one slot that needed punched... I was there, so I bought the two and got my free one. Thanx for nothing guys. Won't be back.

The city if Chandler has a 7.8% sales tax rate. Curaleaf has made it a rate of 15% with the new "taxes included" policy change in comparison to the old prices.

I've always liked Emerald and have gone there almost exclusively, however, on my most recent visits i have noticed they are not stocking soapstone the way they used to. Now most of their soapstone is going to their Phoenix store. So I ask the budtender, "Hey so whats the deal? Since you guys arent keeping this stuff stocked, can i order it from the Phoenix store and pick up here?." Without hesitation, the budtender says, "Nah, we sell it all on Shatterdays now." I say, "Ok well the main reason I come here is for the soapstone." again he says, "Yeah we sell it all in shatterdays." "OK well I'm considering not coming back if you guys arent going to have it in, i don't want to have to go from Chandler all the way to Dunlap, its a 40 minute drive." budtender replies, "Here, you have 378 points have a good one." What in the hell?! How about addressing the customer concern and not standing there like a dolt with your thumb in your butt? jeeze! i have always loved emerald, bur, no variety on the soapstone? No concessions for a customer who has used your dispensary exclusively for 3 years? C'mon man! Get it together!

back here for the 55 half special... I ordered through pick up cause I figured with as long as the wait times have gotten, pickup might be the way to go. I'm here 3 hours after I've placed my leafly order and guess what it's still not ready. I came because I figured maybe waiting in line would be quicker. we shall see but this is the last time I come here. it's gone so down hill. time to find a new spot.

I went to Emerald Palace over the weekend to take advantage of a couple of deals. Purchased a cartridge on Saturday. I had to exchange the cartridge on Sunday morning due to oil clogging the air hole. That is the best way for me to describe it. Its very difficult to draw off of. So I return to emerald palace to exchange another cartridge. Told my story to the young lady behind the counter and she went for a manager. Five minutes later they both return. The manager makes me repeat my story as if the budtender said nothing to him in the five minutes he was gone. First he says "You're the only person to ever have a problem " which i find hard to believe. Even if i am the first, that doesn't mean the product isn't bad, or that I would lie about it working. I wasnt asking for a refund. Second he says we're going to help you one more time. To which I replied, "If this third catridge doesnt work and you won't do anything, I'll never return." Well the third cartridge failed, so you were right. I won't be returning seeing as you already told me this was it for this transaction or whatever. I've been to other stores that go out of their way to make things right, I'll be shopping there

The weed is never what they say it is. I have been going here for about a year and there really is no deals like the other places. And 23% tax is ruff. I don't like how if you use a card. they charge more then what you Originally purchased. Then give you back cash change. I don't understand. I won't be coming back . Moving on to bigger brighter things. 🏌️‍♂️lost a great Consistent customer. I'll Spread the word.

The Wall-Mart of weed

What happened to all the BOGO stuff? Now it’s B2GO.... I was coming in Sunday for the BOGO Select carts and I guess that’s not an option..? I’ve been a super loyal EMERALD customer for a long time and this New Management has me concerned that I’m looking for a new spot...back to the drawing board...

great service. but their 50$ half ounces went down so bad in quality. used to be Sunday goods half ounce now their nature's medicines. and they taste like boo boo. no good smell. only reason I went to emerald was cause they actually wanted to hook us up. def on that deal. now we got curaleaf just buying everyone out. taking all that good quality and putting some cheaper stuff at the same price. I won't even be using my ftp deal there. I'll pass