Zen Leaf - Gilbert

You all need to get a counter set up just for Leafly. I hate waiting in a packed lobby! During Covid times especially!

My visit was awesome. It always is! I love all the staff - they are friendly and fast. Thank you!!

Botched my order. Realized after all the way home. Disappointing.

Ordered over the phone and the customer service was great. It was a lady I forget her name.

Best shop in AZ is the gilbert location. Best budtenders around.

I love the people and the selection of Vapes!

Great Staff. They always treat me like family! If you haven’t checked out territory you definitely should! Best medicine around the valley!

The way they have their COVID-19 setup was not what I would call organized or contained. Please add a scanner outside to scan everyone’s card instead of grabbing handfuls of cards and phones. I asked if there was a way to scan my card without anyone touching my phone. I was told no. This was the Power road store.

Every time I place an online order I need to double check their work like a grade school teacher. This time, I placed an ordered for 3 quarters. My mistake for not double checking your incompetence this time because once I got home there was only 3 eights. I called about the incorrect order and Heaven just placed me on hold and forgot I was there. It’s clear this location treats their product as recreational drugs and not medicine. That’s ok, I won’t be back. Goodluck.

I love love love Territory! All the budtenders are so knowledgeable and kind and fun! I am a loyal customer! Ill be back time and time again! Keep doin you Territory!

Arrived to pick up order and after several minutes and other people checking in after me were taken care of before me and then come to find out they reported to state I picked up double + the amount I got. Ordered 2 1/8s and 2 .5 cartridges they reported I picked up .627

This has to be my all time favorite location. I literally pass 2 other location on my way in but prefer Territory gilbert because they treat you like family and are literally there to help you!

Territory Dispensary is by far my favorite in Arizona. The staff is knowledgeable, kind, and is great at forming a rapport with their patients. Many of the products carried at Territory are quality and well priced. While some can be more expensive than desired, they do have great deals to make up for it. I highly recommend all Territory locations around the valley.

great people great flower will be back!!

Nothing at all the service it’s amazing every time I go in.

need Mohave flower on deck plz

This place is my standard. The people are like family, the cartridge selection is awesome, and the flower is solid. Their BOGO sales on cartridges keeps me going. Muchos gracias to my peeps at Territory!!

Sweet flower most the time

I think this is the only dispensary that has restrictions on cannapages coupons

I love Territory! They are so helpful and always have great suggestions. I never feel rushed. They are my go to peeps!

Excellent customer service, good prices, and great specials! Online pick up is easy and I store wait time is usually only a couple minutes

This place is awesome and has become my number one spot!

I like the friendly patient customer service here. I also think the bud tenders are awesome, especially from my last visit, his name was either Jake or jack. Sorry not great with names... He hit it right on the money to cure my ailments. Thanks for so helpful!

Today management let us down. I made my online order around 9 am this morning and when I went to go pick up my order I was told that my order did not get packaged because of the volume of online orders. I was not necessarily upset that my online order didn't get packaged but more so that I was not notified. Time is money and one of the keystones of customer service is reliability. I'm not sure who was in charge of opening this morning but to simply overlook online orders and not work on fulfilling them and also not contact the customer is unprofessional. It's not good customer service at all. I'm lucky that the budtender was able to gather half of what I had ordered. Maybe next time the manager on the opening shift could pre-plan for a large number of online orders during a storewide sale. I mean what did the manager think the morning was going to be like? Did the manager get on the phone or start texting customers that the online service was down? Did management have at least one staff member work on fulfilling back orders? All I know is that I left with half my order and I spent less than I planned. Most places I visit contact the customer via text or email when an order is canceled. I don't think that's too much to ask and it is basic common courtesy.