YiLo Superstore - Thunderbird (Med/Rec) Customer Reviews from Leafly

Don't waste your time here. I occasionally shopped at YiLo but will never go back again, ever. The bud tenders are extremely rude and treat me like shit when I spend $400 a month here. The service is also slow. Tenders hide in a middle room and only come out when a long line builds. Even if there is hardly anyone in the store, you will still wait. Finally, in a medical dispensary that serves cancer patients, none of the employees are wearing a mask. Several employees rudely gawked at me when I entered with a mask and did not even greet me. Employees prioritize restocking and other side work over helping waiting, paying, customers.This place needs to train their employees and value their customers. I am taking my business elsewhere.

June 27, 2021

g........1

Quick and easy and good quality

March 2, 2022

a........C

Had a great experience the other day! Torrey took care of me and he was splendid! He was knowledgeable, friendly, and easy on the eyes, if you know what I’m saying !!! I do wish there was more HOLOH options as it is my favorite extract company, but Torrey made up for my disappointment!

July 2, 2021

C........7

DISAPPOINTED! Hate writing this, but service sucked, they did not pay attention to anything I ordered. Called in for sativa gummies, they said they had them, went in, handed me indica..turned around and said this is not sativa, they said oh sorry, went back to the shelf handed me “sativa” look at it and it was a fuckin hybrid. Told them again, then they said oh whoops looks like we are out of the sativa…like really? Waste of time, no compensation for their fuck ups…3 times…just over this store. No organization whatsoever. So many people always standing around, products running out fast. Would not go back to this store nor recommend it anyone. Also don’t bother calling because 99.9% of the time, they don’t know anything or they just won’t answer. AND they will put you “on hold” and just hang up. Disappointed af.

July 8, 2021

J........r

ppl are great, weed is great also just do your home work and see who has the best at the time you are buying. I only use two dispensary. yilo and one other. I do from who has the best my home work and get what i want from who has the best at the time service changed when rec user came on board.

March 2, 2022

s........w

Verified Shopper

Great customer service from a young lad named Torrey. Charisma, panache, pizazz, you name it and Torrey has it in spades! He didn’t just help me, he did it with style, and I’m a better person for the experience.