Verilife - Arlington Heights (Medical)

They run low on products that I’ve been introduced to there

Clean, organized, and efficient

Unorganized establishment; I got the confirmation text my order was ready and when I got there, they informed me that somebody had picked up my order already and they were out of stock. They sold my medicine to somebody else, and didn't even own up to their mistake. People there are pretentious, fake nice and not as knowledgeable as other dispensaries. Their points system sucks, their product is overpriced, especially when they add the tax, which other dispensaries already include in the total price.

Used to be my go to. Have been overcharged twice and been sold bad product once. Never heard back from them. When I followed up, they were passive aggressive and acted like I was a burden. Eventually they offered me a $15 credit for the last overcharge, but nothing else has been rectified. Rude managers and district leaders, but associates are usually really nice.

Been a patient for quite awhile now.I've switched dispensarys a few times and VERILIFE IS MY FAVORITE.I WILL NEVER CHANGE.All the staff is ALWAYS friendly and very helpful.I just read a review saying someone had a horrible experience...WELL I CAN'T BELIEVE IT. This dispensary is the BEST ...LOVE IT

My favorite place, best atmosphere ever, always leave in a great mood. Need a pick me up? Having a crappy day? Just go visit verilife, it will definitely brighten up your day!

Good store but their cbd selection is lacking and I wish their online menu matched their in store inventory better.

Great place, nice workers and easy parking. No limits put on items so I can get a few weeks worth with no problems. The prices aren’t jacked up on my preferred brand either. This is the 3rd dispensary I’ve dealt with in the area and by far the best.

Sam was my bud tender and she was most kind, patient, and helpful during my first trip to this dispensary. As all service industry workers should be allowed, I tried to leave a tip for her but apparently company policy at Verilife does not permit it. This was not my experience at other medical dispensaries in the Chicagoland area, service industry workers DESERVE to be tipped. Dispensary was great, but Verilife needs to change their company policies to provide for tipping for its hardworking staff members.

I love this place! They treat their customers very well!!

Wish they had more of a selection. They do not have a lot of product. I will say I’ve been to many dispensaries and as far as customer service there is not a better place. I will say from the knowledgeable staff to the customer service and the smiles they really make you feel comfortable and like they really care. So I would recommend this location to all letting them know they do not have many products.

Best medical dispensary In the suburbs. They have there stuff together and always does. Never had I had a problem with them. They are clean the staff are amazingly knowledgeable and extremely friendly and very welcoming. Many of the other dispensaries especially in st Charles is a train wreck. Verikilfe A. Heights is the best among all of them in the suburbs. Anyone wishing to drive the time will get 10 points every visit and 5 points for every check in so 25 points is $10 off and also disability discounts every purchase. Well worth the money 25 minute trip second visit I get $10 off on top of social security discounts THIS PLACE IS A 10 out of 10!!!!

Every time I walk in here, they make me feel like I am appreciated and welcome. I have felt isolated at other dispensaries and this one truly does a fantastic job of making you feel like you are comfortable and make sure that you get what you need. I have been to many other dispensaries, but this one is by far the most welcoming and has the most pleasing atmosphere. They are also handling the COVID-19 problem very well. As someone who is at a high risk, I feel no risk going in here.

Can you PLEASE improve your online menu!? It used to be so good - what happened? You might as well not even use it now, which sucks for the people who live far away...

I've been visiting here since January. Reason I switched was Rec became legal on 1/1/20. I switched to a medical only location. Last year I was able to buy 1 oz. @ $250. Now I have to but 8 single 1/8 oz @ $60 each totaling $480 minimum. An increase in price of approximately 50%. That is totally unacceptable. Fixed incomes increased 0%. Now people will be forced out of the market altogether. Sad to say I'll be the 1st to go. It is a shame that every time government gets involved mismanagement is inevitable. Greed has overtaken this industry. Current developments are very disappointing.

I gotta be honest...this place has gone completely downhill, which sucks because they have one of the nicest staffs in the industry. However, now they have raised the price by $5 on everything on the menu for medical side, $70 dollar cartridges and 80$ concentrates...goodbye . Deerfield here I come. Not to mention since allowing recreational people in covid safety has gone completely out the window. Multiple times I've seen 20-30 people waiting on rec side at a time basically on top of each other while the medical side is no better. They also recently changed the rewards program to benefit literally nobody. Instead of earning mileage for traveling here and being loyal, you now earn nothing. You earn a measly $5 for every $200 spent, that's terrible taking it new age gives you 20$ for 400 spent...2/1 on the program. Their menu is complete garbage as well now. Honestly if it wasn't for basically quinn, tati, Dina and the one other dude who always works the door I wouldn't even come back to cash out my bonus points. Disappointing. Changing to Deerfield tomorrow

Very friendly and health concerned during COVID

Always helpful and friendly

Excellent service. Great Agents and customers. Will be going back again from Waukegan

Everything was great I love this place

Great products and prices but this place does not know how to handle crowds. Other dispensaries have specific windows for pre-order pick ups for medical patients instead of having to wait behind rec/people who are first time users and need a full run through, or those who don’t have a clue what they want. It also doesn’t look good when you don’t have anyone at the front desk, and when they finally come to check you in, they check the five people who walked in after you before you, after you’ve already been waiting. If you come on a slow day- great service. They need to figure out how to handle crowds more efficiently so don’t come on weekends if you have things to do unless you like waiting in unorganized lines.

THIS IS BY FAR MY FAVORITE DISPENSARY IN ILLINOIS!!! THEY OFFER A SWEET 15% DISCOUNT IF YOU GO AT CERTAIN TIMES. That 15% discount is REALLY NICE if you are spending a good amount (which you likely are). The staff is very nice and professional. The location is AWESOME and they offer all types of free amenities (coffee, apple cider, other beverages, snacks, etc.) so you are taken care of if you ever have to wait. I had to switch dispensaries because they stopped carrying the type of cannabis product I use. After going to different dispensaries, I just miss this one more and more. It’s simply WAY BETTER than most other dispensaries in every category (staff, product, price, customer appreciation, etc.). I feel good spending my money here because they treat their customers great and are actually grateful that you are shopping there. In contrast, I cannot say that about Windy City Cannabis or PDI. This place is WAY BETTER than both. MedMen (Oak Lawn) is a solid backup option if this place does not have your desired cannabis product. GREAT NEWS, this dispensary started carrying the cannabis product I was looking for again. SO I AM LITERALLY SWITCHING BACK AS THIS IS WRITTEN. SEE YOU SOON!

What I love about this location is the staff they are super friendly know you by name they are very informative willing to help and guide you. Very professional.

Staff is very friendly and knowledgeable. They are always happy to make suggestions or just talk about random shit with me. Good times are had at this store. :)