DISPENSARY
MEDICAL
Trulieve - Miami
Miami, FL
4.7(99 reviews)
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99 Reviews of Trulieve - Miami
4.7(99)
4.7
Quality
4.7
Service
4.6
Atmosphere
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Most Helpful
July 26, 2017
This is really the only dispensary worth going to in Miami. There is no comparison when it comes to Florida. They have the most strains, beautifully designed dispensaries, and knowledgeable staff. I am the Sales and Marketing Director for an MMJ Physician group; I refer all our patients to Trulieve.
August 16, 2017
Trulieve was my 1st experience with medical cannabis,and a great one it was. I've only experienced 1 other up to now and the staff at Trulieve has been the most knowledgeable hands down!!! I love the variety (even though we need more in Florida) of products and strains. I only wish that the vape cartridge didn't have flavoring added. Besides that, Trulieve is awesome.
Plus, they close at 5pm on Sundays and I drove a couple hours to Miami, got in traffic and was 8 minutes late. They still filled my Rx. Great customer service!!!
January 29, 2018
I can't comment on the atmosphere because I use home delivery from the Miami location however it required I do so to complete the review. I like Trulieve because they stay on the cutting edge in Florida with their products. They are the first to have flower even though you can only vape it and they are first to have concentrates with no cutting agents. I like that. The quality of the cannabis is above average but not excellent. Their website, delivery service, and product availability are the best I've experienced in Florida. All I have to do is go on the website, add what I want to my cart, and then someone calls me and tells me when it will be delivered. I pay on my phone with my canpay app so I don't need to use cash which is nice.
October 21, 2017
Very safe. Amazing staff. Airport traffic sucks use Waze
December 24, 2017
Much better product than Curaleaf!!! Worth the drive - they just need to bring down the prices a little -
October 29, 2017
very accessible
November 15, 2017
Never been to the location but the quality of there products is amazing. Taste way better then other places.
January 6, 2018
Always greeted with a smile from the well knowledgeable staff. I explained my symptoms and they gave me exactly what I needed. I am very happy and am making this place my go to!
November 15, 2017
The staff was very helpful, knowledgeable, and professional.
August 19, 2018
Placed an order online for delivery on a Saturday and received a call before the end of the day to confirm for a Tuesday delivery. Very friendly service and staff over the phone. I didn’t want to wait until Tuesday so I decided to drive down from Fort Lauderdale. Really cool how the address is 4020! Yes, it is next to a sketchy area in Miami but for those that grew up in the 305 pretty normal. If you don’t wanna make the trip or are concerned about the area or simply just don’t want to wait in line when you get there... Place an order online at least 3-5 days ahead of when you need your meds and you’ll be good to go! Thank you Trulieve!
October 1, 2018
Please open more locations or deliver. You have the biggest strain selection by far, and it’s not like you will have much competition. Knox is a joke and stupidly priced, curaleaf is cool but they only have 5-6 dif strains only 3 in 80% one of each sativa, hybrid, indica. And a few more in the 60% but honestly who wants that. So now I’m down to no choices. And the other delivery service company is 1/3 more expensive for a limited selection as well. Palm Beach needs you guys please
July 21, 2018
Came here mainly for the TruPods. I got the Trainwreck and Jack Herer, girlfriend got Durban Poison. The TruPods are pricey but worth it. Supply in certain items run out fast so if you don't wanna waste a trip here, definitely order online for pickup. Also, it's near MIA airport in a sketchy area and parking is a nightmare. Otherwise staff is friendly and helpful and great product.
December 30, 2017
Very happy with the total experience. Friendly and knowledgeable staff. Warm atmosphere. Quality products. A+ Worth the 90 min drive. I will go back.
January 29, 2018
I love the staff majority of the medications however i do not think any medication should come in plastic. The only suggestion i have is being able to have a direct line for in store pick ups as there call center could use some customer service training.
November 15, 2017
Excellent service, excellent products. The only dispensary I use.
July 11, 2018
Trulieve Miami is amazing! I’ve never seen such kindness in any staff, in any field. Everyone is so kind and extremely helpful. Very patient with newcomers who don’t know what they’re doing, and very knowledgeable. I would certainly recommend this location to anyone who wants to understand the product they are purchasing.
March 30, 2018
Dee is great to work with and very knowledgeable! LJ
February 27, 2020
Came in as a visitor with a patient. We worked with Rey. He was super helpful and extremely patient. He took his time to explain and show the different product options. Thanks Rey!
February 9, 2020
This is by far the worst location Truelieve has. Horrible customer service, I was humiliated by an employee as I was checking in for a pick up. I mentioned I wanted to add to my order and the employee was furious. She told me orders could not be modified and said she would make an exception because it wasn’t busy but normally she would not allow any modifications on orders. I will never set foot in there again. What’s going on Trulieve? Where’s your service going? What’s your plan to provide a pleasant accommodating clinic for patients? embarrassing
January 8, 2019
Whoever runs the training is doing an excellent job . I always feel very welcome customer service at is best .
June 11, 2019
The store looked great, very clean and awesome staff! Greeted immediately, was being helped by Chris within 3-4 minutes of being there! Chris was awesome and we talked genetics and about the new rosin. Very smart guy! Will definitely be coming back. My 1st order was actually delivery, and that was quick and painless. 2/2! - William
January 5, 2018
Super professional, very helpful and friendly staff.
November 15, 2018
My wife and I called at around 6pm to ensure that we'd be helped if we got there around 6:30 as they close at 7pm..we were told that as long as we're in before 7,then we'll definitely be seen. We got there around 6:35pm and was checked in by a very nice security guard who was giving us valuable info (our first time at a dispensery). Another colleague, Berto, came out and was taking care of some things on a computer and was chatting with us and answering our questions. He advised us that since it's around closing their is just 1 person taking care of sales inside - no big deal, we were ok with waiting.
Berto then took it upon himself to take us back and take care of us himself as he was answering all our questions anyways. His knowledge and information was very valuable and he made the entire process so smooth and seamless.
We haven't tried the products yet but so far we've been highly impressed by the professionalism and knowledge of Trulieve and the Miami location, in specific.
October 21, 2018
Great first experience @Trulieve as a newly registered medical marijuana patient in Miami, Florida! Staff members are all awesome, down to earth, people who know what they are doing and that help you figure out what would work best for you based on your unique situation. I definitely recommend Trulieve to all newly registered patients locates in Florida!