Trulieve - Key West

I just returned home from a great shopping experience with Nick in Key West. Nick was very helpful and knowledgeable about the products that are offered. I love Trulieve and ALWAYS have a pleasant experience when I shop there.

Dean in Key West really helped us out with information and made the experience feel welcoming. Thanks for a great experience.

Very informative. Dean and Zach made me feel very comfortable. I am a difficult person who knows it all, but Dean and Zach recognized that and treated me nicely. The manager that you brought from Dadeland is a great guy.

Thank u to dean as well all the guys in the store are great love going there

Love this place, very safe atmosphere. Everyone is friendly and knowledgeable. The grand opening day Chris was my tech. He was excellent at setting you up for a magical experience. Sube

Feels weird to have to sit in a waiting room and then go into a back room. Like we are doing something wrong.

I visited last week for the first time in a while and Jacki took some extra time explaining the new products to me and was very nice and super helpful regarding my questions. She explained the discounts on trupods that day to me which I was happy to take advantage of. Never a bad day visiting Trulieve Key West from the middle keys!

I was in yesterday to grab some flower & rosin, and Nick was my rep. He was really helpful & his product knowledge was second to none. It's not the first time I ended up at Nicks station, and he has ALWAYS been very helpful. Trulieve is lucky to have him there.

Everyone at Trulieve is incredibly helpful and professional. Amy is amazing!

Staff very nice and very knowledgeable about the product

I was there right after the Thanksgiving holiday and didn't expect to see a lot of choices. I was pleasantly surprised. My budtender was Susanna, and they really do a thorough job training their staff. Every time I go they answer my questions, and never make me feel foolish. We all have to learn. This time, I was able to buy new items for myself. She helped guide me in the process of using my new meds. It really is an enjoyable experience. Please open more stores.

Even in light of the COVID-19 shutdown, service at Trulieve was great. Thorough and respective of personal space. And reasonable prices. I was helped by Amy and Jinny.

First time at Trulieve in Key West located at 400 Duval Street. Today was their grand opening so they were offering 25% off! What a wonderful experience - highly recommend this dispensary! Shout out to DEAN for helping me out today! The space is beautiful and clean and modern. All the staff is super friendly and welcoming. I am a newbie and had a lot of questions which Dean was very happy to answer all of them. Dean was knowledgeable, reassuring and gave me some great guidance towards products that will work for me. I appreciate the high level of customer service I received, the patience that both Anthony and Dean had when I asked questions and asked them to repeat things as well. I am grateful for their idea to keep a journal so I can continue to experiment and try out which products work best for me. I forgot it was cash only, but they happily held my order and quickly processed me once I returned. There is an app you can use too which takes a few days to set up so you can pay without cash (I'll set this up for next time). Overall great happy experience, knowledgeable & professional staff, unique products, plenty of materials to help educate yourself, a clean and modern and beautiful space, great central location in Old Town Key West, and I am looking forward to my next visit. Thank you Trulieve team & especially Dean!

I visited this location today. I had this person Annie mayo,who took care of my order. Was very very informative, very pleasant, showed me a lot of things that I didn’t know. I thought I did now. I would recommend this place to anybody. I mean it’s such a great atmosphere, when you go in the people are so pleasant it is just a lot of fun. Go there check them out, have a good time thank you

Friendly, knowledgeable staff? Great store! Wishing there was more options for strains Of flower.

worst place ever won't replace my pen I bought there that broke worst costomer service like Joshua has got to be the worst at his job he's so cold and rude what a jerk hope the business fails and has to shut down bad business lots of incompetence there dont waste your money ill never shop here or any of their other locations again

Location is fine ,it’s the absolute phenomenal, intuitive ,insightful and informative crew that has been established I have to say Michael and Simona aren’t just employees their absolutely like family to me ... Davis helped me today and he’s definitely learning from the BEST!!!

This was my first dispensary experience and it was amazing. The building is clean and is staff is friendly and professional. It’s easy to find right down on the heart of Duval. Sometimes it’s hard to snag minis but there is always a wide selection of products. It’s a guarantee that you will something that appeals to you! I have been to this location several times since my first visit in the summer and the staff are always helpful. Shakira, Davis, and Zach have always gone above and beyond on each of my visits. It’s nice to shop and feel at home - this place doesn’t have the rigid atmosphere of other locations. Can’t wait for minis Monday!

I Really love their Cultivar collection! when it its available, unfortunately the staff member who helped me the last time I was in was not very ....... I get it we all have bad days.. but I haven't been back since. she was rude, and condescending. but they do have VERY GOOD WEED!

I feel the location and staff are phenomenal ! I leave satisfied and with a smile every time. yeah more flower choices would be wonderful but i truly have no complaints ! 💯it

Visited my local Trulieve store in Key West today. Upon arrival I was checked in right away and called back to pick up my online order(s). I was greeted by Cody who reviewed my order(s) with me and answered a few questions regarding a few other products. He was very professional, friendly,and knowledgeable.

It's always enjoyable to visit this dispensary. All of the staff helps me make the decisions I need to choose the product that's best for me and my condition. When I go in and ask for something specific, the staff will search the entire store to find what I need, and when I leave, I feel like I left a friend's house instead of a business. Between the quality of the product and the staff's professionalism and friendliness, I truly enjoy going to get the medicine I need to help manage my condition. Trulieve and their product has been a Godsend for my illness, as I've noticed I feel a little better every day. I give Trulieve, their products, and their staff the credit for that improvement totally. Thanks Trulieve!

I like the privacy as well as the Bud Tenders. Brian was super knowledgeable and friendly. Finally have a good dispensary. I would like to see a %20 discount for Vets like some of their competition offers. Really only complaint

It’s a pain to park downtown. Not a warm experience when walking in. Out of flower.