DISPENSARY
MEDICAL
Trulieve - Key West
Key West, FL
4.5(48 reviews)
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48 Reviews of Trulieve - Key West
4.5(48)
4.6
Quality
4.4
Service
4.5
Atmosphere
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Most Helpful
February 8, 2020
I just returned home from a great shopping experience with Nick in Key West.
Nick was very helpful and knowledgeable about the products that are offered.
I love Trulieve and ALWAYS have a pleasant experience when I shop there.
May 5, 2020
Staff very nice and very knowledgeable about the product
April 29, 2020
First time at Trulieve & I will never go anywhere else! As soon as you walk in your greeted & given a warm smile by the woman in the front (didn’t get her name sorry). Very quick, not a long wait & the staff is amazing! I was helped by Amy & she was super sweet! Very knowledgeable of the products & loves to help! I went to pick up a first time order & the whole process was easy even for my first time, Amy even helped me change & add some things that were better for me. I ended up walking out with a bunch of stuff at a great price. Highly recommended, thank you Alexander the GM for having such an amazing & sweet team at Trulieve on Duval St. Check them out!
November 13, 2019
I visited this location today. I had this person Annie mayo,who took care of my order. Was very very informative, very pleasant, showed me a lot of things that I didn’t know. I thought I did now. I would recommend this place to anybody. I mean it’s such a great atmosphere, when you go in the people are so pleasant it is just a lot of fun. Go there check them out, have a good time thank you
October 25, 2019
It’s a pain to park downtown. Not a warm experience when walking in. Out of flower.
November 25, 2019
Key West’s Truelieve
I receive my products via delivery.
The Folks from Key West are really great!! Right from the moment they arrived! Friendly, Positive and,
Helpful! I had questions about the TruClear I’d ordered. They both gave me good tips on how to make it easier to use and dose.
This is the third time I met Darren
And first time for Vic. I feel like I am getting to visit old friends!
Really enjoying the wonderful experience and, looking forward to future tips and ideas on how to’s
for truelieve products! If I could give them 10 stars ⭐️ I would!
Also the company is so great with customer service! Above and beyond! Happy here in the Key’s 🌞☺️❣️
January 9, 2020
I visited about a week or so ago and was served by "Davis". He was extremely knowledgeable on the store's products and took the time to kindly explain to me the differences. The rest of the staff was equally caring and attentive. Trulieve is easily the best dispenserary in Key West, I just hope they end up getting more products to choose from because they tend to run out somewhat quickly.
June 21, 2020
Staff has entered my incorrect information twice, resulting in embarrassment without an apology or solution.
This location has wasted my time and exhibited unprofessional behavior, as the cashier wouldn’t explain to me what the issue was until a manager assisted her.
September 19, 2019
Dean in Key West really helped us out with information and made the experience feel welcoming. Thanks for a great experience.
September 20, 2019
Great new store in Key West. Fully stocked. Great service. Daniel and Zachary were there to assist me with any questions I had. Great experience. Great products.
January 17, 2020
It's always enjoyable to visit this dispensary. All of the staff helps me make the decisions I need to choose the product that's best for me and my condition. When I go in and ask for something specific, the staff will search the entire store to find what I need, and when I leave, I feel like I left a friend's house instead of a business. Between the quality of the product and the staff's professionalism and friendliness, I truly enjoy going to get the medicine I need to help manage my condition. Trulieve and their product has been a Godsend for my illness, as I've noticed I feel a little better every day. I give Trulieve, their products, and their staff the credit for that improvement totally. Thanks Trulieve!
November 10, 2019
Location is fine ,it’s the absolute phenomenal, intuitive ,insightful and informative crew that has been established I have to say Michael and Simona aren’t just employees their absolutely like family to me ... Davis helped me today and he’s definitely learning from the BEST!!!
October 12, 2019
Friendly, knowledgeable staff? Great store! Wishing there was more options for strains Of flower.
September 28, 2019
Great knowledge and beyond helpful! Dean was incredible! Beautiful store and great swag!
September 28, 2019
Love this place, very safe atmosphere. Everyone is friendly and knowledgeable. The grand opening day Chris was my tech. He was excellent at setting you up for a magical experience. Sube
February 5, 2020
I was in yesterday to grab some flower & rosin, and Nick was my rep. He was really helpful & his product knowledge was second to none. It's not the first time I ended up at Nicks station, and he has ALWAYS been very helpful. Trulieve is lucky to have him there.
November 15, 2019
Living in the Middle Keys it's difficult to find the right medication. Trulieve always has your back. Killer staff, Alex Rodriguez was my tender today and as always right on point. SOLID!
October 9, 2019
I loved everything about my visit! Mainly my server Vic, he was absolutely fantastic! He took his time to explain the difference between Rosin and Shatter and was extremely knowledgeable. He also helped me pick the correct flower for my needs. Don't be shy, if you need knowledge just ask, they're there to help you find the best products for your needs.
September 21, 2019
Best dispensary on the island. Great selection of products. They have been open for 3 days and I’ve been there 3 days in a row lol.
September 20, 2019
Visited Trulieve for the first time yesterday, the whole staff was absolutely fantastic, Michael and Anthony were so helpful they walked me through everything step by step and made me feel comfortable and totally informed. 100% going back and would highly recommend
August 20, 2020
Visited my local Trulieve store in Key West today. Upon arrival I was checked in right away and called back to pick up my online order(s). I was greeted by Cody who reviewed my order(s) with me and answered a few questions regarding a few other products. He was very professional, friendly,and knowledgeable.
September 19, 2019
Very informative. Dean and Zach made me feel very comfortable. I am a difficult person who knows it all, but Dean and Zach recognized that and treated me nicely. The manager that you brought from Dadeland is a great guy.
September 20, 2019
The new store in key west is amazing ..the staff is super friendly n helpful..Alex has a great staff.ive been with trulieve since day 1 of there existence n the legal cannabis became a law in fla..I have no more seizures n got my drivers license back after 10yrs of not having it..I have no worries anymore thanks trulieve
September 20, 2019
Thank u to dean as well all the guys in the store are great love going there