Trulieve - Stuart

Once again another great experience love this place

It’s too bad that their customer service is not even close to their product. I arranged for a delivery that was confirmed for today, July 26th. I decided to call Trulieve’s customer service. After making two calls with long wait times I finally got someone. She informed me they arbitrarily changed my delivery date to the 29th. It just happens to be needed medication. If I hadn’t called Trulieve for an update I would never have known. I canceled the order and intend to never set foot in a Trulieve dispensary again!!!

Miss Trisha and Marie are some of the nicest staff around! And miss Latoya the security guard has a funny and charming personality to her that makes feel comfortable and safe.

My first time in Trulieve was in the new Stuart location. I was greeted with a smile and and offered a bottle of water while I waited. Once I went into the “area” I was greeted by Deranda and Zillenia (I am so sorry if I botched the spelling) both with big smiles and ready to be helpful. Offered me the amazing first time customer discount and were right on top of handling any questions that I had. I was in Trulieve for the second time just earlier today and once again, the same exact perfect service. Once into the “area”, again I was greeted with a huge smile and I had the absolute pleasure of having Deranda help me again. She was Uber polite and had got me exactly what I needed and made another perfect transaction happen. A+ worker and A+ establishment.

great flower and lots of choices best price on lighters too

After shopping here today, I became a really big fan of Trulieve. The atmosphere was amazing, and all associates were very nice and attentive! The associate that dealt with me was named Travis. This is what really made the experience for me. Travis showed me a perfect strain for the problems I was having. Thank you so much! Highly recommend this place to anyone! 10/10.

I would love to TRY to give this dispensary a good review. But I have had zero luck with getting anyone to answer the phone BEFORE the virus, let alone now, & your customer service doesn't look like it's improved much either. This is how it was in Vero. I'd sit for 45 min on hold waiting to place an order, drive 45 min & wait an hour+ to get it. You have great products, people are nice, but it's CURALEAF for me!!!

always have great service everytime I show up to this dispensary. today debbie g helped me out as well as Kristin. so HUGE shout out to them. great vibes and great buds all the time. Johan S.

The flower is good, but the service is very slow and needs to step it up it’s annoying order your meds and have to wait close to 3 hours every time before you can pick it up I go to curaleaf or grow healthy I’m in and out.

This was our first time using delivery, and Melissa & April were SO friendly, knowledgeable and kind. Thank You!!

Mike M was a HUGE help with selection and information. Trulieve has been my go-to for all of my cannabis needs. I have found they are the most consistent, have the best products, and the staff goes above and beyond to make sure the customer is happy. Highly recommend, so see Mike M at the Stuart location... he's the best!

Even though I considered Trulieve one of the most consistent dispensaries in my area, one thing bother me ever since I started shopping there. Trulieve play with the flower content/percentages for marketing purposes. This marketing practice goes completely against the principle of medicinal purpose cannabis in the state of Florida. When was the last time you pick up a prescription at Walgreens, to find out what they sold you did not have the claimed dosage? Pretty much NEVER! Just yesterday, I placed an order for Pineapple Upside-down Cake flower that was been advertised with 32% THC content. When I went to pick it up, I was asked: "What percentage THC you thought this strain have (Pineapple Upside-down Cake)?" When I answered over 30%, I was told: "Oh no it's 17%, we got the wrong batch, we did not get the batch that is 32%." This is not only deceptive, but a flat out lie and a misleading marketing practice. Well, guess what is in the menu again today? You are right, it's still advertised at 32% this morning. That kind of mistake should be corrected on the spot, especially when you are dealing with MEDICINE that will make or break someone's day and will affect their health. Any traditional Pharma dispensary would have to cough "mucho" cash if they pull a trick like this one. Meanwhile real cannabis patients suffer the consequences of unscrupulous companies like Trulieve.

I got skipped by 10 people because I wanted curbside versus wearing a mask, liberal twits at the counter using thier only power to exact covid revenge.

customer service from kristen and sierra was outstanding as well as all the front end staff kind,polite and friendly plus a wide selection of products is home base for me thank you.

Love every experience at Trulieve, but today was extra special. Kristen was so helpful, and I was so excited to hear about your different strains.

Great flower & service

I had a great first trip to the new trulieve in stuart , they were all so pleasant to me when I was waiting and when I went into the back, Greyson and Trisha super helpful, cant wait to go back

Fast service and everyone is super friendly! Will be back!

Yes, it was my first time. I found the site well organized, methodical, immaculate, and reasonably well stocked. I was helped by Tony, who was knowledgeable and helpful. He made an extra effort to figure out the best pricing. An altogether positive experience!

I love your new bud tender, Danielle, in your new location, in Engelwood,FL. She is so perfect for the job. I have visited, multiple dispensaries, multiple times. Some I visit frequently. I have liked everyone, so far. Mostly.....she was very easy to talk with and felt very friendly. Not like over friendly, fake, but she has a great personality, that makes you like her right away. I have not met, many people like that. Very helpful and knowledgeable, about the questions, I had.

I came in today and it started off a little shaky with having problems with my order but right away Jazmine behind the register immediately worked her magic and my order was fixed and thank you again for always having great service and great people I will definitely be coming back

Love the products here. The staff are always very nice and welcoming. The website for this company always gives me issues. It rarely works and is very inaccurate to matching the products they actually carry in store. If they had a nicely working website would give 5 stars all around.

I’ve been going to trulieve Stuart for about a month now and had the pleasure of meeting Megan the other day! She was extremely helpful and knew all the answers to all my questions. So thank you Megan for making me feel valued and helping me get the best bang for my buck!

I spoke with Meghan and Devi’s. They were both very knowledgeable about my issues and super friendly. I love going here as they make you feel great even on my bad days. Great service and great staff.