Trulieve - Stuart

Awesome store, nice location, staff was amazing. Will definitely be back.

The employees loudly talk shit about each other. I could clearly hear which supervisor is banging what employee. Clearly that's a violation of any work place dynamic. Its clear that the leadership doesn't give a damn about anything. In the midst of an ongoing pandemic, you have an employee Kristen that rips people phone out of their hands to create her own review. That has to be the rudest thing I have ever witness. NEVER going back, ill make the extra drive to PSL or even FTP over stuart location any day. Dont trust the reviews with Kristen in them, she more than likely wrote it herself.

Ordered ground Flower Friday 11/27/20 at 8:38 AM. It was on the website and I have my confirmation number. Emailed, called, waited on hold for 45 minutes and no one ever answered. Got a call on Saturday at noon that they sold out and didn't offer me anything else. Horrible customer service,. Will not return. I don't care how cheap their products are. Horrible customer service.

Today I received the dreadful call that my order was out of stock . I was helped by a young lady T. She was absolutely amazing I was disappointed but she uplifted the situation replaced my items with better quality flower and gummies . She had me laughing and not even caring about the mishap. Thank you T

I had a problem with one of my true pods so I went to see Ryan Coles; within minutes I was all taken care of... no questions asked!! I love their products and their service and their atmosphere! I drive past four different dispensaries to get to Trulieve Stuart.

Jillian was very helpful. This is my go to store.

Stop supporting Sunshine Cannabullies.

I love trulieve been to many locations but you guys are seriously struggling to fulfill orders in a timely manner due to social distancing. If I order 2 8ths at 11am there is zero reason that that should not be ready for pick up by 6am. Also your online ordering process is horrible as it does not filter the inventory to your pick up store you have to click through every bit of the menu and it is extremely time consuming and difficult to find what you want then you call the store directly and they text you thanks for your order with no confirmation number and say wait for a call back for pick up appointment when I specifically asked when I placed the order if it would be ready today and was told oh yeah no problem now it is 2 hours from your closing time o am already home from work and still waiting on a call... Your pick up process is broken just update your inventory per store here on good ol leafly and set up leafly pick up always works beautiful at other vendors. Seriously frustrating in these already inconvient times. I love your products and normally your service but you can't tell me you are fulfilling orders as they coming and you pull and bag 2 8ths in a 7 hour time period?!?!? It's very clear you are processing your high dollar orders first not everyone has hundreds to spend on medicine and shouldn't have to wait extra long because of it.... Terrible service since pick up only came into play....

I just had a delivery from trulieve. Johnathan T. Was a rockstar. Called me and gave an accurate time of arrival. His customer service was excellent and delivery was made with a smile. Thank you trulieve .

PCB X Animal Cookies is amazing. Finally a heavier hitting indica. FL needs to continue to grow more quality strains like this and keep the costs down.

I went in today to the Stuart office and had Brandon as my person. Brandon was very friendly very comfortable very knowledgeable and had me laughing. I will be coming back because of the friendliest and Brandon!!

Ordering is a nightmare as they "upgraded" their system. Ordering online is hit or miss at best, and then IF they confirm the order lately it has been incomplete. They can't seen to run this like a normal customer service based business - just a mess. Great product and staff, poor management and purchase systems. They don't seen to get the business aspects of the industry - inventory, customer service, order portals, and consistency.

Kristin was so helpful. She knew the product and was able to help with medical advise. I will be back!

Wow this location sets the bar! Kristin is AMAZING. So extremely helpful and kind. I can’t express enough how great she is! Makes me want to keep coming back.

I love Trulieve. I've had 2 deliveries now from Trulieve - Stuart. The products are awesome. Delivery is quick. The people are very friendly and helpful. Don is great and the driver (I'm forgetful with names) is the sweetest lady. I will be using Trulieve and this delivery service from now on. They are the best in my opinion.

I was not have a good day. I came to Trulieve because I couldn’t find what I needed. The people taking care of me was Mike and Victor. They both started to help with what I needed with and we’re cracking jokes and made me feel very comfortable. Extremely knowledgeable on every question I asked and then some. I don’t think I’ll be going anywhere else. The employees are just as good as the product.

My husband and I had the pleasure of being helped by a young man named Tyreek.Tyreek was very knowledgeable and friendly 😊.Was a wonderful experience.

Richard took care of me and he is great as always. Super friendly nice and patient. I have been to pretty much all the dispensaries around and trulieve Stuart is the best in regards to product and the way they treat patients.

Love every experience at Trulieve, but today was extra special. Kristen was so helpful, and I was so excited to hear about your different strains.

I got skipped by 10 people because I wanted curbside versus wearing a mask, liberal twits at the counter using thier only power to exact covid revenge.

I spoke with Meghan and Devi’s. They were both very knowledgeable about my issues and super friendly. I love going here as they make you feel great even on my bad days. Great service and great staff.

I’ve been using trulieve for 2 years now, it’s always consistent minus one incident they were more then willing to correct or compensate. Trulieve is my forever home for my medicine and information on cannabis products and how to use them correctly and safely. Also huge shout out to Christal and Stacey for always insuring my order is precise and correct her and Stacey go above and beyond always.

Super nice. Cindy was great. Super friendly atmosphere

Everyone was so friendly and courteous…may not sound like a big deal but these days, it is so uplifting to be greeted with a big smile and a very happy hello.