Tru Greenthumb - Castle Rock

Well the bud tender knew nothing about what she was selling. Like do you even smoke? So we ask the lady what she would recommend. She said well we sell alot of this so it might be good. And the owner orders alot of this one product so im guessing it might be good too. Like WTF. Im done. I drive to try out new shops and new bud. This was the worse experience thus far

I bought an 8th and scaled it and it wasn’t even an 8th it was off, and I didn’t like that the bud wasn’t even all the way trimmed, there was almost still full leaves on it, and that was a $38 8th in my opinion that’s really really sad when ur paying over priced, it doesn’t even come out scaled right like it’s short and not even trimmed all the way, how can you guys sell 8ths for that expensive and have it like that

I entered the store. Being almost 60 years of age. They wanted to ID me. I told them no. They told me "It's the LAW!" As I read the law. They are not required to ask. The only thing said is if the person trying to purchase looks to be under the age of 21 then they are by law allowed to ask to see ID. Me being in my late 50's and looks like it. This request for ID is unnecessary intrusive into my person, papers, and effects. With no valid reason. What is called (Violation of the spirit of the law) Undue burden on personal information. What I ended up with was the store clerk yelling at me in front of all the employees and patrons. "It's the LAW, You should be flattered I asked" I am not flattered to be called a wet behind the ears 20 year old. Nor was I flattered at the infringement on my personal information. I have never been more rudely treated. I tried calling them to discuss this issue. There is no answer. I have to give Tru Greenthumb an -F. This is a sad outcome. They had always been great on my other visits. I then went to a store and asked what their training is on alcohol purchases. I was told our training is not to ID anyone that is 30 or over. I thought it would be 35, but close enough. This was a national brand store.