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I was on a search and find for reputable dispensary. who knew there medical products.
They were the kindness individuals, friendly. I was treated with the utmost respect. Dispensary was clean, quality of product and recommendations was point on. Will be back.
I'm going to say it again this place is special! The people treat me like family! I have no need to go anywhere else the budtenders always answer my questions and they will help me figure out the best way for me to find relief!
Dispensary is great as always! The Curio cartridges on the other hand… almost every 1g cart you get that is Curio, leaks. It leaks to the point it ruins batteries. I’m tired of returning them, as I’m sure trilogy is as well.
Great dispensary.
shout out to maddie for the quick and friendly service. the lot was packed when i came in but i was in and out in less than 10 min. self check-in helped.
I’ve been a customer since obtaining my medical card spent money with this company faithfully 700 some odd credit and went to use it towards a purchase and they charged me full price instead of the daily sale price lol what a shitty way to treat your people. The flower be stale and over priced! y’all need to step ur shit up because companies out here doing big things and you guys doin it not for the love.
Sweet and caring staff, very helpful and the vibe was so chill. Definitely lifted my mood and made my night better, not to meant the deals are great and they have products. I haven’t seen other dispensaries! :)
Besides the drive, would recommend this dispensary!
This was my second time visiting Trilogy Wellness and this experience was amazing! First one I happened to go during their busy time, but this visit was so chill! I was able to go back right away and the process of picking up my order was very smooth and hassle free! I loved talking to the bud tender about the strain I got and a couple of our mutual favorites.
The selection of products they have is amazing! I’ve always been able to find what strain I’m looking for. The other dispo I always go to doesn’t have a huge selection, I just kept going because it was familiar. Trilogy is now my go to dispo!
I know the closer it gets to July 1st and the increasing customers and stress coming with all the new Law's. My staff was not pleasant this evening at Register #1 and I had to remind her, I earned a spin of the wheel. I spined the wheel, then asked me to spin again I guess they where out of the prize, so 2nd time I spin she had Attitude, like I was taking up to much of her time or it was a bother she had to deal with the extra work of the spinning of the wheel. Very disappointing visit , have been customer for 2 years.
Let me first start by saying I have been to Trilogy many times in the past and always had a positive experience. The last one wasn’t negative but I think there is room for improvement.
I preordered on Leafly, got a message saying my order was ready for pickup. There were 18 people ahead of me when I arrived, no problem. Then when I was called back they said “we are filling your order now”, and we’re training new employees.
So my only thing is, if you order online and say the order is ready for pickup, why is my order being filled when I am called back?? Also, if you know there are people waiting and are very busy, maybe training should be put on hold till things subside.
I think everyone (the public & Trilogy) are gearing up for the influx of traffic after recreational Cannabis goes into affect on 7-1 in MD, so that probably added to the problem.
Overall I like what Trilogy has to offer from products, to friendly employees, to atmosphere, and I will be back. My only advice is to have a pre-order ready when the customer gets there, and manage training new employees better when it gets busy.
I came in yesterday (1/28/24) to buy Curio Chews and Cody helped me with the purchase. He was very patient and kind when my debit card showed that it had been denied because of a former fraud complaint. We had to contact my bank then wait for an OK to proceed. Everything went fine and I happily left with my purchase!
This is the second time in a row I ordered what I wanted online and got to the store and it was sold out! I wind up with something I didn’t want for more money!