Green Cross Cannabis Emporium - South

Have been here twice. I never buy cartridges, because the first one I ever bought failed about halfway through. On my first visit here, the bud tender suggested a cartridge and assured us that if it failed, we could bring it back and they would replace it, so no risk. Fast forward to yesterday, when the contact in the cartridge came out lodged into the battery, with about a quarter of the concentrate still inside. Thank goodness we were told we could bring it back, since I am a disabled medical patient on a very tight budget, and can't afford to just go get another. Oh, wait. Not once we got back to the dispensary. I was unable to walk to go in today, so my caregiver went inside to deal with it. They couldn't find the purchase tied to my account, and claimed that they don't carry cartridges from that company, only shatter. Not only would they not make good on the defective cartridge (I only expected them to honor the value of 1/4 of the original purchase, but that would have been enough to get me through until I get paid again). Instead, my caregiver ended up having to spend the last of my grocery money for the month on replacing it with the same strain, same company, shatter rather than oil. No discount. No consideration at all. Before you comment that groceries are more important than medicine, let me point out that in addition to crippling pain, nausea is a major issue for me, so without cannabis I just throw up what I eat anyway. So yeah, thanks for leaving me with a bad taste in my mouth, which will be about all going in until June. I will not only NOT be back, but I will be sharing my story as much as I can. If I can't trust your word, I won't trust anything else you try to sell me.

Great place and Cody is an awesome dude. Definitely need more people like him.

Dylan is very helpful I really like this place. I will for sure be back

Great bud tenders!

this place is awesome the staff are very friendly especially morgan! they have great prices and very good products

Joel great customer service

Knowledgeable staff and a great selection of Bud and concentrate,

HUGE inventory, this has the best inventory of herbs in Salem

quality customer service

Very good location, awesome customer service! Went in there today and Cindy was very helpful and wonderful! Will definitely go back there!:)

Great selection of product, Corey was especially helpful on my last visit.

I went here today for the first time, and was very pleased. Great, friendly service, and very clean and friendly atmosphere. This place is on the other end of Salem from me, however, they will be getting my business in the future. Thanks TLC staff!

Definitely my fav dispensary in Salem. Their staff is friendly and knowledgeable. The shop is secure and clean. Their selection varies, last time their were over 25 different strains avail. The 6$ pre-rolls are awesome, too.

Great location, huge varirty in selection of glass and strains to chose from. Thanks to our favorite new budtender Andrew for all his help and knowledgeable advice.

Amazing show room, large selection and bud tenders that are happy to help you find what you want.

Great service! Chris is the man!

AMAZING! The flowers are top shelf. Great oil selection. Friendly staff that know what they are doing. I found everything I needed in one stop :) I'll be back! High quality dispensary. The location is wonderful and there is a ton of parking.

This location has a great atmosphere with many employees on site. For a lot of first timers, the number of employees with the will to help, allows you to take your time, understand, and explore your options. Budtenders provided great help and served some good weed.

Great place Cody is a pimp he is the greatest bud tender I know

Really welcoming interior, makes you feel at home while looking at buds

Honestly, they all started off getting to know the business. This place seems to have a better learning curve to what the public wants. Thank Joel for the quick and painless service. Look forward to seeing you guys again.

Been here twice before, was helped quickly both times! The knowledge of the staff is great as well. Highest quality bud I've found in South Salem by FAR!

mike is the Einstein of flower knowledge

By far the best atmosphere you'll find at a dispensary. It's a beautiful showroom. They're a bit pricy but the quality seems worth it. Really wasn't impressed that I needed to pay for the bag to carry my stuff out in though.