The Botanist - Buffalo

It is usually a quick process to get in and out. The staff that I have encountered have all been helpful professional and upbeat

Awesome staff

They are simply so nice and so much information to share!!! Love them!

Super friendly and respectful staff. Great combination of warmth and professionalism.

Omg the place is soooo cool and the people are so helpful and kind. This is my first time using any kind of cannabis I’m excited and can’t wait to try it!!! The receptionist I believe her name was Shalia she explained everything and clearly and didn’t make me feel any nervous and clueless. Thank you so much can’t wait to go back.

The product is great. The staff is friendly and knowledgeable. In my opinion they are the best in Buffalo.

Nice, clean professional location. Fun and helpful staff. Got home and surprised to find a free grinder. Appreciate it my brother!

Always courteous staff, almost always in and out in under 5 minutes. Veteran/ first responder friendly, never feel judged. First time using leaffly to order, thanks for the discount!

Great service, very friendly!

When I walked in it was so pleasant and friendly. The atmosphere is so quiet and relaxing. Not like other dispensaries I've been to. The pharmacist gave me all the info and more that I needed to make good choices. I will definitely go back again. My new favorite place.

I've been going here since the first day it opened. Very friendly and helpful staff and an attractive store. Always have a great selection of products, and constantly brings in new items. I absolutely recommend this medical dispensary.

I’d like to give a shoutout to Chance for helping me with order, getting me everything I need and then helping me out with sale items! Love that! Of course my homie Rami also helping me with any questions I have regarding my products!! Keep up the great work guys!

Very helpful and friendly staff!!

I love how informative all the workers are. They are very professional and help with any questions you may have.

Love the store- I drive in from out of town because of the service and product quality

The pharmacist here takes as much time as is needed to listen and recommend products. He is knowledgeable and will work with you to fine tune your correct product/dosage. The staff are friendly and helpful!

Great place to go. Nice workers and good peoducts

representative are professional and a questions you have they do not mind answering them

They are PROFESSIONAL. They buzz to let you in, check your id card and then let you into the actual store. It's really neat and very earthy feel. They display all the products out front but the actual prescribed meds are in the back. The flow and routine of just getting my meds every 2 weeks is great but the REAL reason I'm writing this review is the fact that my vape cartridge fell on the ground and broke 4 DAYS after I bought it and I went back, explained the situation and brought back the broken product and they immediately replaced it, no questions asked! So nice, so understanding of the customer! Medmen would NEVER replace as simple as they do! Thank you Botanist!

Amazing place!

Superb job all around.

The staff, location and atmosphere makes this dispensary one of a kind in Buffalo. The pharmacist, Dan takes the time to explain the process and the products on your initial visit. He follows up on your next visit and if you need to see him, he makes time. The attendants are super friendly ! I have been to one other dispensary North of Buffalo once and only once! My go to place is the Botanist!

Very secure location with a very spa like feel to it. Everyone is very warm and welcoming. When I had to speak with the pharmacist on my first visita there was a little hiccup that was solved in minutes. I personally go to DENT neurological and their recommendations are expected to be followed very specifically. I wanted to try the tincture option because it was more cost effective. When my script was looked up and it specified I had to use the capsules or vape the pharmacist was on the phone with DENT and got the tincture option cleared in minutes. Great service, a welcoming and comfortable environment that you can feel safe with no judgment.

I liked everything.