The Botanist - Columbus

Thankyou to Erin for finding me find products that helped deal with body pain. I wasn't sure at first if they have parking but they have parking in the back and across the street. Everyone that works here makes me feel welcome and they are very attentive, It makes me look forward to coming in to shop!

Today was my second visit and once again it was top notch. Nothing but great things to say about this establishment.

Great people and easy to choose from menu

Very nice 👍 The staff is very friendly and helpful

Do not recommend. If you value flexibility, customer appreciation, or an overall great experience, this is not the place for you. Also, they are STRICT with their 15-min curbside time slots. Glad I was able to take my money elsewhere.

The biggest issue is very limited parking in a poorly maintained lot.

It was great! The staff was super helpful.

Location is good decent amount of parking staff is very friendly and willing to help

Super friendly staff, made the experience really easy.

There’s nothing to dislike about this place , I just got my card and they made the process feel like I always had it I was in and I was out as quick as I made the order to be picked up and I even added stuff and was out so quick

Friendly and knowledgeable staff. Helped us through our visit and will definitely be back! Thanks!

Amazing folks and great products!!

Very slow service even with a call ahead or online order.

My intake with Zak was amazing. He was very nice and knowledgeable. I went back in the back and everyone was so nice back there. I had no idea what to get or do because it was my first time there.. but the girls walked me through it. The products have been life changing and I will for sure be returning to The Botonist

Employees are kind. Pricing and selection is good. Online product menu is the best!

The place is beautiful and full of knowledgeable, kind people working there. I have been here many times and every time it is clean, everyone makes you feel comfortable asking questions and you really feel like you know what you are purchasing and how it will help you. Shout out to my girl , who always helps me, I think you name starts with a T..... YOU ARE AMAZING!!!

Customer service is lacking. I'm tired of being skipped over as I wait to get my order filled. With a computerized system, this shouldn't be happening. It's simple: first come, first served. When I voiced my concern to the staff, I was ignored both in person and via email. This isn't a fast food transaction; customers need to be treated better by this dispensary -- especially given the price patients are paying. And parking is a pain.

I really didn't have any dislikes quality is awesome the it's time for awesome I found what I needed atmosphere I'm a little bit more laid back but the atmosphere was good too all in all I loves it✌

Everyone was a team and well informed. Great menu selections. Outstanding service and understanding what’s best for my needs

It was interesting and educational and I would return. I have not tested the product as of yet but it’s m interesting to see if this will help me.

When I tell you that was the cleanest bathroom I’ve ever been in I mean it ! I’m a neat freak & I was even impressed !! Everyone tells me I need to branch out and try other dispos and when I have I was sorely disappointed with everything from how they ran to atmosphere but Botanist is always quick but they listen & always give me the best advice on what to get ! The Botanist is my #1 Dispo for the Columbus area 😊

I've been to all the dispensaries in Columbus more than once, none seem to compare to the Botanist. Pricing is inline with the current market in Columbus. I have only received grade A flower and extract here. Every memeber of the staff that Inhave interacted with, has been wonderful. Arica is a great budtender, she cares about the customer and is very knowledgeable about the products offered here.

As someone with chronic pain it is infuriating to not be able to depend on my local dispensary. I have had multiple orders cancel right when they were supposed to be ready for pick and if you are 2 minutes past the pick up window you have to park across the street and go inside, which I am not always physically able to do. Will be finding a new location.

My husband who is my care giver had to go in for me - we were worried that they would not help since I could not be present despite the caregiver card. I have epilepsy, migraines, chronic pain and this path is new no me - I am a researcher and have put a lot of study into this area. My husband said they treated him with dignity and respect and that they would help to get me pain free and to call and come in with any questions or concerns. He said the are was so clean and comforting that he felt welcome by space and people. He did not mind the longer initial appointment at all and enjoyed talking to everyone. We will never go anywhere else!!