The Vault - Webster

If there is any sales make sure you are at the door waiting. Their 40% lemon haze that was advertised to probably thousands they only ordered 40 pouches according to employee. My wife and I drove all the way there for nothing. Sold out of most of the better deals at 1030am on Black Friday. Many other dispensaries around way cheaper and better quality. Only takes 15 minutes to get to Worcester from Webster. If you are going to be spending good money on bud it’s worth the 15 minute ride trust me.

I ordered online. When I arrived I asked why is was $100 when it was $60 online. He said I ordered a bigger size. I asked it was good and he replied yes, I should of asked but he failed to mention the quality was not even comparable. Their gonna say everything is good. I called when I got home with it still in bag with receipt after I looked at it. I ordered 31% and came home with 17%. I called the store and they refused to exchange. Really?! As a business owner our practice is to make the customer experience better for their next visit. This should of been simple. You have lost my business and I will forward my experience to others.

Everyone was so chill and friendly

Riley is absolutely amazing and always has the best recommendations especially on pre rolls. I love walking in and hearing what she has to offer I have never been disappointed.

I've been in twice now and must say that it is the friendliest of the places I have been. Both times I was created with a smile and all my questions answered. Karah I believe the first time took the time to show me everything I was curious about on my first visit. She was accommodating. The second time I was helped by Riley. She was able to point me in the right direction when it came to finding what I was looking for, again with a smile and kindness. Customer service is huge for me and with those two working here I'll be sure to return. They have made it my new favorite spot.

Great staff and atmosphere! Been here several times. Just got some skittles, 3 g bud and couple nugz

Favorite dispensary in the area! Riley always makes suggestions when new products come in that are similar to my usual. It’s nice to be remembered!

Best selection in MA! The vault has it ALL! Seriously! I always look out for Riley when I’m there, she’s my go to, but everyone on the staff is friendly and helpful!

Courtney was great and super friendly!

By far the best dispensary, hands down! Everything from the menu to the atmosphere to the smiling faces. I let Riley select a pre roll for me every visit and they’re always on point! You guys rock!

Amazing experience. I did an order pick up. Next time I’m going in to shop. I love the display cases. Beautiful spot.

Everyone is very friendly and knowledgeable. Mike K helped me make great selections from the very lengthy menu. I will definitely keep going back and strongly recommend this place and Mike K for the great assistance!

This place got it right. I went in to get a half gram preroll and left with a rig and some concentrate and went home and felt like the first time again. The staff answered all my questions even ones I didn't ask yet... well I know I found my new spot

Very large menu selection. That's a plus for me. I have been searching a place with a wider variety of strains to try out. Extremely chill good vibing atmosphere. Felt like I fit right in. I'll most definitely be coming back. 💨🍃

I have to say, excellent job! My first visit was impressionable. Staff was wonderful! I have a hard time seeing the menu on the wall so I was shown a menu on a tablet by an employee that was easier to read. I really enjoyed the atmosphere. Will be back!

Of all the dispensaries I’ve been to this is the best hands down. The inside is big, looks super nice and had an awesome vibe. They have great displays of the huge selection of flower, edibles, concentrates and accessories. The staff was super helpful and easy to talk to when trying to pick out some strains. I will definitely be going back!

What an awesome place! My first visit was a few days ago, the place is brand new, super clean, super open. I was impressed with selection. I was greeted warmly by the staff. I chatted with Karah (a super nice and polite staff member) and she helped me pick just the right "gifts" out for my girlfriend. It's only been a few days and I've recommended this place to several people already. Keep up the good work over there!

Lovely girl at the front, Riley I believe. Extremely informative and what a refreshing face to see before entering for the first time! Took away a lot of the anxiety of going somewhere new!

Fantastic - Great atmosphere, FANTASTIC staff, Don’t even get me started on the huge menu!!!!! New favorite dispensary

Courtney was unreal!! so helpful and this shop is amazing 😭🖤

I got the skywalker og and this indica strain is amazing. It completely relaxes you and is a great strain before bed.

Large menu to choose from and great product!

This is the best place around! Friendly atmosphere and Jeremy helped me find exactly what I was looking for. I will definitely be back soon!

They are always very nice and they have a big selection.