The Vault - Webster

If there is any sales make sure you are at the door waiting. Their 40% lemon haze that was advertised to probably thousands they only ordered 40 pouches according to employee. My wife and I drove all the way there for nothing. Sold out of most of the better deals at 1030am on Black Friday. Many other dispensaries around way cheaper and better quality. Only takes 15 minutes to get to Worcester from Webster. If you are going to be spending good money on bud it’s worth the 15 minute ride trust me.

I ordered online. When I arrived I asked why is was $100 when it was $60 online. He said I ordered a bigger size. I asked it was good and he replied yes, I should of asked but he failed to mention the quality was not even comparable. Their gonna say everything is good. I called when I got home with it still in bag with receipt after I looked at it. I ordered 31% and came home with 17%. I called the store and they refused to exchange. Really?! As a business owner our practice is to make the customer experience better for their next visit. This should of been simple. You have lost my business and I will forward my experience to others.

Everyone was so chill and friendly

Riley and I have a mutual love for indica. She is my go to every time I’m in the area. Between her recommendations and the selection at the vault, I always leave happy!

Great store! Very large menu for flower and concentrates, and everything is on display which is nice. Staff are friendly, knowledgeable, and aren't awkward. The vibe in general is professional, but laid back and comfortable. Will definitely be returning!

I’ve been going to Webster vault for a long time now Usually very courteous and helpful this morning for some reason nobody would help just let me standing there I ordered ahead of time so I wouldn’t have to wait but nobody would help so I left very disappointed

Courtney was great and super friendly!

Went in for my first time and i was amazed at how much different types of weed and edibles and concentrates there was. definitely appreciated how i wasn't rushed out like most dispensary near the area. 10/10 recommend!!

Absolutely loved how friendly everyone was! Karah K was so helpful

Unique atmosphere unlike any other dispensary in the area. The education bar takes the stress out of having questions, where as most dispensaries want you ready to go/ in and out. Biggest menu, awesome selection of glass, and an all around chill vibe.

They are always very nice and they have a big selection.

Amazing experience. I did an order pick up. Next time I’m going in to shop. I love the display cases. Beautiful spot.

I was in the other day for the second time and was not disappointed! I got to work with Kristen again, on my first visit she showed me everything in the store and answered all my questions, the second time she was my cashier and did just as well on the register as she did on the floor! Between the employees and the all around atmosphere I'd have to say this is one of, if not, the best dispensery around.

Only thing I dislike is the high prices. Other than that no complaints about atmosphere, great service. Staff is great

Best selection in MA! The vault has it ALL! Seriously! I always look out for Riley when I’m there, she’s my go to, but everyone on the staff is friendly and helpful!

It was my first time visiting The Vault and I was not disappointed. Everything was so organized and friendly. Karah immediately was able to help me distinguish what I wanted, and gave me a lot of information on what was what. I left very satisfied and will definitely be back. Also super cheap pre-rolls! Cheapest out of any dispensary I’ve been to (while remaining high-quality). Keep up the good work Vaulters!

Price was very reasonable.

This is the best place around! Friendly atmosphere and Jeremy helped me find exactly what I was looking for. I will definitely be back soon!

the guy in the plaid shirt can have my number any day, the sweetest mans

I really can’t say enough positive about The Vault. I’ve visited several nearby dispensaries & I’ve felt the most comfortable here. They don’t rush you when you’re asking questions, give you personalized recommendations, and offer their personal opinions (if you ask, of course). Good prices too, I’ve paid $35/8th for some good bud, can’t beat that. Also they have local growers setup pop-ups in-store throughout the month, which is cool. I’ve had an issue at a direct competitor where I walked out feeling embarrassed for asking questions - that’s not the way. With all the new cannabis products, everyone is a newbie again. I make my bi-weekly pilgrimage here and always leave happy.

This place got it right. I went in to get a half gram preroll and left with a rig and some concentrate and went home and felt like the first time again. The staff answered all my questions even ones I didn't ask yet... well I know I found my new spot

Very large menu selection. That's a plus for me. I have been searching a place with a wider variety of strains to try out. Extremely chill good vibing atmosphere. Felt like I fit right in. I'll most definitely be coming back. 💨🍃

I have to say, excellent job! My first visit was impressionable. Staff was wonderful! I have a hard time seeing the menu on the wall so I was shown a menu on a tablet by an employee that was easier to read. I really enjoyed the atmosphere. Will be back!

Best dispensary ever! Courtney was super helpful and informative, will definitely be back!