The Superior Dispensary (Med/Rec)

I mean there's no first time patient deal it's been almost 3 months. Really tryna milk this pandemic I see.

who ever worked Sunday 07/12/2020 took 2hr lunch had customers in including myself waiting for 2hrs. not good. is there even a manager there to manage a store?? 👎👎

this is the only dispensary who doesn't have first time patient deals

This place was okay for being local as they say. Yes they get you in and out in a timely manner. Good variety of brands not so good on in house products. But main reason I write a negative review. There was a purchase where bud-tender made a mistake and shorted me a significant amount of change of course I didn’t realize till getting home. I called up the dispensary and all happened to be minutes before closing so no answer. I called the next day and the person took my call was real nice about the situation, he took all my info down and told me to wait on a call from Kevin. Day went by and no call, called up the day after. Felisha answers clueless & careless towards my situation. Now I’m told I have to wait the whole weekend because Kevin is not back till Monday. I’m not the person to ask for stuff or expects for a hand out so I will not be coming here again.

waited almost 2 hours under the sun... nobody ever showed up. Taking a lunch at 1pm when the shop opens at noon? a 2+ hour lunch? speaks volumes about staff and management. will not be coming back

I waiting in the heat for a hour and a half and no one ever showed up 🤦🏻‍♂️ this was gonna be my first visit but nope, I’m never going back I should’ve looked into this dispo and all it’s bad reviews, also charging a extra $25 on some products other dispos carry for cheaper come on🤦🏻‍♂️ and no FTP deals y’all are complete con artist

Waited two hours for their team to come back from lunch. Not cool.

came here to purchase a quarter of top shelf and my quad was short by 3.2 grams I'm never coming here again

Called one hour prior to visit to place a pre order to avoid wait. Showed up waited over an hour. Stood in line while others made orders and got seen before me because they were in line befor me. Than what was the point of calling in? In all 2 hours to get 4 carts. Not worth the bogo and way too disorganized!

Service is not fast like they say and the workers aren’t educated on the deals. I read good stuff about them in a magazine. I guess that was just a paid spot because this place is average at best.

No new patient deals. Front desk was not particularly friendly. Overall disappointed.

No FTP deals 😩 I went because they advertised on Leafly free Jay&SilentBob Caviar Pre roll with $20 purchase They kindly acted like they dint know about promo and charged me $30 For it and gave me one free but that wasn’t deal I anticipated I would of rather bought something else

I was basically forced to buy what the bud tender offered me I specifically asked for the best quality flower what he sold was clearly not the best just because you think it’s good not everyone thinks that as well also kept throwing zingers at what I asked for and trying to compare store items to out sourced product we all know you get what you pay for so if I ask for something that’s what I’m looking for not some over priced dirt you just sold me horrible experience I spent 100 dollars on a rude employee I really didn’t even want the product i purchased I felt like I had no choice to go elsewhere being the time it was I also called to speak with a person in charge at it was the same rude employee who helped me way to treat customers being a supervisor I’ll just take my business elsewhere especially if A rude supervisor is going to be making the decisions on what I can purchase horrible experience

I love this place but today was a huge bummer. Pre-ordered a potent planet half for 180. got the text it was ready and when I showed up it hadn't been put together. then when it was I received the wrong strain. They refused to swap and instead offered a discount on the next one. I can't just spend another $150 like that. super disheartening they wouldn't fix their mistake.

Needs Better customer service, bud tenders are harsh when it comes to promos and their prices and promos are not competitive with near by place. Overall needs new management or re skill staff

I was skipped 3 times and when I tried to ask If someone was gonna help they just walked away. I'm a veteran trying to get my meds? This is why I don't come here. Poor Customer Service

Delightful staff, god-awful flower. Never in my life have I been so burned by a bag. "This is our top shelf, which is why it costs x" Basically a half ounce of trim and leaves that smelled like musty pond water. AVOID THIS LOCATION if flower quality is a factor in your purchase.

I don't know if the bud tenders are allowed to take pictures of your med card with there personal phone, and claim they can't see it, isn't that why you have a little window to slide your phone threw, all I know is she better delete my card or I'm going to a higher level.

was just in there shopping right now and they have a sign doctor zodiacs get a free rolling tray with any purchase. when I first asked about it the dude said no we don't have any as I was literally looking at a stack of fucking rolling trays still in the wrapper, A co-worker of his spoke up and was like yes we have some and then they kind of said something under their breath together I kind of caught it kind of didn't they weren't hiding it was just wasn't easy to hear in there because it was a small service area but they come to the conclusion that it doesn't count we can't have one which it doesn't say on the sign if we're buying cartridges now we just went in there and buy two full gram moonrock cartridges and seriously you can't come off of a freaking rolling tray that your advertising as free with ANY! MOON ROCK PURCHASE! I LIKE YOUR STORE AND I LIKE YOUR PRODUCT BUT YOUR SERVICE TODAY WAS ATROCIOUS

Way too slow of work flow here, they take too long to serve you. That's a phone order prior to arriving 5hours after placing the order. I will just spend my 170$ else where, second day no Leafly response on a order i placed. Called in got left on hold for 20mins. Everything is just way to slow the GMO wz 🔥 tho. Like the owners got to run it n they dnt have thier shop on point. Can't be waiting around during a pandemic my guys. That's why we order ahead, but u still have us wait for ever well others walk rite up n get served fster.

They were advertising a big on copper state cartridges and had them marked at 11.50 on leafly. They DA refused to honor the bigger and the price

I wouldn’t by there flower it’s prepackaged dirt

didn't like it the service wasn't good the flower was though except for the budtender he wasn't he jacked me .5 grams pushed me into buying a short eighth which was opened already and shorted me on wax or bidder so no I don't recommend anybody going there!😠

Manager Kevin Freund and assistant manager will rip you off for sure. The most rude management team I have come across in any dispensary in Arizona. They don’t stand behind their word of products they sell. I purchased one of those $120 cigars that was supposed to last 3 hrs for it to just burn in less than 25 min. It had such a bad run that my 120 just burned without even been able to medicate. The bud tender with the colored hair and glasses sold it to me and told me to take videos a pictures if I had any issues and to take it to them and they would make it right. So I did that and the assistant manager pushed me towards manager Kevin that ignored me for over 2 months on the issue. Finally assistant manager calls me to tell me is my responsibility to email the maker myself!! Now that was the laziest customer service anyone can get. I bought the product from them and only them. I would have been fired if I treated any customers that way at my job.. I always s spend over 200 the times I went there and even though is not a lot to them for some of us is something. Never again will I step in that dispensary.. NOTHING BUT THIEVES FROM THE MANAGEMENT TEAM!!!! I threw 120 down the drain shopping there....