896 Reviews of Zen Leaf - Pilsen (Medical)
4.9(896)
4.9
Quality
4.9
Service
4.9
Atmosphere
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May 28, 2017
This is truly THE premier cannabis dispensary in Illinois. I have visited around 10 different dispensaries all over Illinois, and I still have yet to find one that can compete with The Herbal Care Center on any platform. The staff and customer service is second to none, and they make you feel warm and welcome coming into their facility each and every time you walk through the doors. The knowledge these bud tenders possess about their product is also top notch. Their website says that they have the most extensive inventory in Illinois, and they were not lying! I could find everything I needed with ease, and due to the enormous selection, I was able to try products I have never seen at other Illinois dispensaries. The facility is none like I have ever seen before. They have a very big and comfortable lobby with couches, TV's, and refreshments. Being that this dispensary is in the city of Chicago, it is also worth noting how incredible it is for this facility to have such a huge parking lot! From the bathrooms to the dispensing area, The Herbal Care Center does not miss the mark on one thing. Their attention to detail, customer service, product selection, and beautiful facility is what sets them apart from any other dispensary in the state! 10/10, I would highly recommend!
May 14, 2017
This place is amazing, the staff is awesome, the product quality and quantity are the best I have seen. Glad to know they carry a variety of CBD products. Tried ACDC which was great before bedtime.
May 5, 2017
The fact that this place is a block away from my home is perfect & the people there are amazing & very helpful. Each time I go in there my needs a catered & the information is very useful & accurate. It's just a great atmosphere all around. Thanks you, guys!
May 3, 2017
Very friendly and knowledgeable staff. Everything is super clean and well organized.
July 13, 2017
Wow!! Just wow!!
I've been registered with 2 previous dispensaries. I've changed mainly because of locations, but I couldn't be happier. This dispensary is by far the best I've been to, and I've been to Amsterdam. The majority of not all of their flower is actually on display, as well as their concentrates and edibles. Prices are clearly posted, but there are so many discounts and deals! The staff made me feel right at home too. Like I've been going there for years.
May 17, 2017
this is a very friendly and clean dispensary. all the products are great as well as the deals. i would recommend them to anyone interested . one of the best in the city
May 12, 2017
Very nice facility with one of the best selections of smoking accessories I have seen. Large selection and quality products. Nice first time patient deal and plenty of other daily deals. Prices on some of the products are slightly higher than some places but not excessively high.
May 24, 2017
SO FANTASTIC, IT'S LIKE A GOD DAMN SPA, AND THE CUSTOMER SERVICE F***IG FANTASTIC.
And damn good product.
May 11, 2017
Excellent selection, wonderful staff, and overall a great location.
March 31, 2017
I was in awe when I went into the location at first. It is spotless and such a relaxed and professional environment. They listened to what my needs were and gave me great feedback and suggestions. They were very educated and gave me new products and brands to consider but also informed me of what the effects were so I was prepared. The lobby is nicer than many doctor offices and the general flow and energy of the place is calm. FYI this dispensary is 10 miles from where I live and I still choose to go there for the individual attention and atmosphere. Just in case you think the review is for reviewing sake.
February 13, 2018
This place does not disappoint! I usually don't write reviews online but felt like my experience was too good not to mention. I'm a PTSD sufferer and so it can even be hard for me to make it out of the house some days so going to a new clinic was a big leap for me. I'm so thankful i did. They had ample parking and are located right off the highway. The facility (and product) is world class! I cannot stress enough the great service I received, and take it from this old VET, this place is the best around!
December 29, 2017
Great staff, everybody was super nice and helpful. Lots of good product.
July 8, 2020
They don’t allow recreational preorders and they don’t update their website. I go for flower, website says they have it and then you get there and they have a sign saying no flower. Waiting room is crowded. The other dispensaries allow preorder and you just come pick up, no crowded waiting room, no disappointment that they’re out of stock. I won’t be using THC anymore. And they have Fox News on the TVs.
March 1, 2017
simplly beautiful..and the folks who work there make it so right. anreal feel good spot
June 15, 2017
Staff is always super helpful
May 31, 2017
The herbal care center has great products, and quality. Their friendly staff is always there to assist and explain everything in detailed. Definitely a great location.
December 23, 2017
Huge corner building with well lit signs. Can't miss it. Great on site parking lot. Sleek and modern waiting area with a complimentary beverage center. The showroom floor is big and open. All of the flower is in see through containers, so you can see the product before you buy. They have a very large selection of both meds and ancillary products. They carry everything from bongs to visine. The staff is very friendly and knowledgeable. It's obvious that they are all pretty passionate about working in this new and evolving industry. I came here to take advantage of a really great deal that wasn't being offered at my regular dispensary. I will definitely be visiting here again in the future, especially if they keep running great deals on flower. 👍👍
June 11, 2017
The building is very unassuming from the outside and very nice inside. It's kept clean and the atmosphere is very friendly and welcoming.
The staff here is well educated in helping patients find what suites them best. I have never felt pressured into buying anything and always feel comfortable.
As a Veteran (USMC) I recommend this place highly to any other veterans. Especially if you go to Jesse Brown which is just down the road.
May 19, 2017
This dispensary is the best! Beautiful clean facility with the friendliest staff. Great variety of pretty much everything; flower, edibles, concentrates. Prices are reasonable given the large selection and they have great deals including a reward program. Highly recommend switching to the Herbal Care Center!
May 20, 2017
The herbal care center is an incredible dispensary. The staff so nice and very knowledgeable. The environment is clean and inviting and the selection is the best I've seen. This is hands down the best dispensary I've visited. Highly recommend!
June 23, 2017
WOW!!!!!!! Every dispensary in the country could learn a thing or two from The Herbal Care Center. They take customer service to another level. The budtenders are so welcoming and knowledgeable. I had a ton of questions about their products, because they have the biggest inventory I've ever seen in any dispensary. They took the time to answer all of them. Not only do they have an incredible inventory, but they take the extra step of allowing patients to order products that they don't carry. They filled out a patient request form for me and gave me the date that the products would be in-store. I have never been to a dispensary that offered something like that! I could go on and on about every little thing I loved about this place, but I will end with this: I will never again be going to any other dispensary. The Herbal Care Center has stolen my heart! Can't wait to come back and see you all again!!!!
April 20, 2017
They rock!!!
badass nugs and awesome staff!
They had a rad 4/20 party!!
April 5, 2017
my first visit I was very impressed I was actually selected this location not by choice but I am very glad that I was directed here someone also that I know from Instagram gave this place great reviews so I was very enthused when I went the staff there was very friendly very nice very informative and very helpful they have so many different strains so many of the best companies and they are very knowledgeable about all their products the manager there also the staff there help me feel very at home as a consumer and I have found a place that I can feel like I don't need to go anywhere else I hope these guys keep it coming they also have great merchandise that will help you create whatever you are trying to do where there is a topical tincture edibles and also have a vast amount of varieties to select from everyone from the front desk two back where you can grab your products from was on point with everything their location is great and the presentation of everything that they have to offer there is awesome I am a very appreciative customer there and they have all the products that I need especially Shelby County Shelby County makes some of the best CBD products in Illinois and they also have some of the greatest flower products as well just my opinion
March 1, 2018
really nise staffs and good quality and open early and you ask the staff what you looking for and they respond really quickly and the first thing when you walk in through the door besides asking for your medical card they ask you if you want something to drink...