The Herb Center- Bend

So my wife went in and purchased a piece of glass as a gift for me, the sales rep handed her the receipt and told her she had 14 days to exchange since it was a gift and he helped her pick what HE thought I would like. Well I didn't like it so we went back receipt in hand to exchange for another piece. The sales rep was ready to help us and well right before we picked another piece the ASSITANT MANAGER cam down stairs and said all sale were final!!! Please spend your money at a place that doesn't lie and take advantage of a woman whose 2nd language is english and was trying to buy a gift. What a way to treat folks who have been customers for over 10 years never again will we spend a dime here. The worst service ever, I get you have policies but if your sales rep lies then you should handle that situation differently

The shop is big with easy parking. I enjoyed my bud tender and they recommended some fire Vanilla Orange Sprinkle.

the staff has an attitude ias if you are interrupting them or bothering ii don't have time 4 u or the knowledge get u shit n go late

I love the setup of this shop but I have had bad experiences with several strains that were supposed to be top shelf. Just recently I purchased 1/4 oz of Sour Diesel that is nearly un-smokable due to a nasty unnaturally bitter taste. This was priced at 14.00 a Gram for 31% THC. It gets the job done when I can stomach the nasty taste. I have actually just gone back to smoking some stuff I grew that turned out ok-ish but in comparison tastes considerably better. I would expect that this type of thing wouldn't continually happen, however it has.