The Dispensary - East Dubuque

Tonight was my first visit & will definitely be back! Compared to Verilife in Galena, I can tell this dispensary will be my go to! The vibes are super chill & the people are super friendly & helpful! Definitely choose this dispensary first! Nicer people & better quality! Keep in mind their prices are out the door & include tax in the price, so there are no surprises. They actually are cheaper than others in the area due to this reason! I was offered free swag & accessories. That right there shows they care about the customer! Highly recommend just from my first visit!

First thing I said to the bud tender was never been in here before. She didn’t say much so I said and I’m looking for a flower. She pointed out the board and said other ones come around quickly. I said so the prices include tax correct she said yeah. That the extent of our conversation other than how much it cost and here’s your change. I didn’t ask for more help but I certainly thought it would be offered. Especially after reading everybody else’s raving reviews about the bud tenders. Maybe it was just a bad day for this young lady. You don’t need her name. I’ll still be back I’m sure.

Second time paying this dispensary a visit and I'm so happy I came back! Modern feel in the lobby with an old headshop vibe throughout the building. The front desk receptionist, I think it's Alex or Alexis, was very helpful. She answered all my questions and even guided me to a new flower to try! WOW! So happy to see them busy and bustling with amazing energy! Keep up the GREAT WORK EAST DUBUQUE!! We will be back again and again!!!!!

This location has a very poor set up, parking lot, and general operation.. I have never waited less that 35-45 minutes, and their computer systems frequently go down, bringing everything to a standstill. The budtenders will not tell you about affordable deals/prices unless you specifically ask. They will tell you every high priced item they have, and when you look ask about a cheaper one you saw online they magically remember. They call numbers to keep track of who’s turn it is, but I’ve witnessed them skip numbers or lose track of numbers. I bought a bag of Ozone Animal Cake 7g shake, and it was moldy.. I reached out to the location and although I didn’t expect my money back, as I’m sure there are tons of regulations, I atleast expected someone to reach out and apologize.. I received nothing. I will not purchase an ozone product again, nor will I return as a paying customer to east dubuque. I will drive a few minutes further to Verilife in Galena, as they seem significantly more established and under control. My shortest wait at East Dubuque, is still longer than my longest wait at Galena.. I will also recommend to everyone that they avoid East Dubuque.

This place isn't really that great. They dont offer online ordering, they dont offer discounts for veterans, and some of the budtenders pretty much just push THC levels. Their waiting room menu TVs are simply put, awful. They change WAY too fast to be of any help, and they dont have any paper menus. When you ask questions about products they rudely just tell you to check the screens.

I bought a dab cartridge from you guys a .5 double durbon kush, when I arrived home and it didn’t work at all, I tried it on many different battery’s of mine , I called and the lady on the phone was very rude I asked if I could get a refund or even exchange it if I bring the old one in and they dispose of it , they would not do that , very disappointed as I was very excited to use this product considering it was 70$ with tax , would not recommend this place.

Prices are high

This is my 2nd time coming here today. This place and the staff are hands down the best place around. I don't remember the guys name that helped me the first time but we talked for awhile. Came back today and the guy remembered who I was. Super friendly, down to earth, knowledgeable people who don't try to rush you out the door. Even hooked me up with a long distance discount. I didn't get a huge discount but it's those little things that count. They have better products, better prices, nicer people, and a wider variety of stuff than Galena. I told the guy I'd write a review. I didn't the first time but after today I had to write one just for the fact that this place deserves it and people need to know where to go to get quality products and good help.

The employees were super helpful and knowledgeable about all of their products. Very clean and professional. Enjoyed the experience all around.

This has been my go to dispense for a long time. As mom and pop as it can be; I enjoy the laid back feel, it doesn't feel corporate. All the budtenders are super friendly. They've definitely expanded since opening and keep on impressing me. Love that they are adding online pre-ordering and have changed their rewards program. I VERY MUCH ENJOY that their listed pricing has tax included! Also you can bring your dog on a leash, so I get to meet cute dogs there sometimes :D

great shop, not too far of a drive. love that the show prices with tax so I'm not stuck guessing how much extra I have to account for. I've never had bad products or bad service. solid 11/10 for this place.

Daveo helped me out big time first I was there and will continue to shop there and have told all my friends I stand by their product over verilife!

Josh and Aries were awesome. First time in this dispensary. Visiting from Oregon. Josh knew a lot about the products and treated me so well. Being a bud tender in Oregon I know that he was very knowledgeable. Aries made sure to make suggestions and got me what I needed. The weed was fire. Tasty fresh Sundae Driver. If you want to get more information about your cannabis then what has the most THC these folks will teach you about terpenes while getting you something Stoney.

Super friendly and helpful staff out front, I had locked my keys in my car and the security man,let me use his phone to call a locksmith and watched for me ,plus made sure I was fine b4 I left! Then they both had to deal with a irate ,foul mouthed gentleman ,who had an expired Iowa DL. Which they did calmly and professionally. Please give your excellent staff a raise!

Such a friendly place

Truly, truly a wonderful shop, start to finish. Never a long wait, always super well educated and friendly bud tenders, and the manager Josh is absolutely 120% devoted to customer care and loyalty! Definitely worth a stop in!

As I walked in, the welcoming Staff are everywhere. Easy transition from the lobby to the the magic area lol. So imagine this.. you are waiting for the atm... its 420 so everyone is just as giggly as ever.. then all of a sudden this spectacular man says happy 420 here's a 200 dollar bong!!! I'm like no.. he is like yes.. I'm still in shock.. I will pass the other places just to come here now.. I love being appreciated.. and I want to encounter people like the people at this place more often. U guys rock!! Thank you! I wish I could post a picture of it!

Sometimes they get overwhelmed and one has to wait both outside and inside. However, the managers come out and actively engage in ways to reduce the wait and accommodate with positive attitudes and general politeness. I have service dogs and they have dog treats on hand, so my dogs also enjoy the visit. Keep in mind that the prices are mostly tax. The state only cares about the revenue weed produces; so that’s just life. I do like that they post the price tax inclusive. In places like Colorado with 7 different tax lines, one has no idea how much one has to spend till it’s all totaled. They also do not accept credit cards or debit. Many other states have found ways to go around the law by using 3rd party processing companies (legal money laundering-basically); I do not know if Illinois would allow that service. It would be nice; atms forces one to take out more money than desired. All in all. A nice place.

The staff MAKES this dispo outstanding!!! Dave-O leads a team of amazing budtenders full of knowledge to help you find the right staring for your needs. If you are looking for concentrates make sure to chat with Chantelle (Dab Girl), who is an expert at steering you the right direction there also. This young lady knows her stuff and loves to explain her knowledge to lead you towards the right product for your needs! The prices are the only things keeping this place from 5 stars, because the staff is TOP SHELF!

First time ever at a dispensary.. loved it! Very friendly and fun loving employees. Don’t know his name, but the budtender who took care of me(had short red hair and was wearing a shirt that had a stoned mario on it smoking a joint) was super helpful and knowledgeable. Will definitely be back!

This is my ABSOLUTE favorite dispensary! The staff is beyond knowledgeable about products and explaining them to you. If they don’t know the answer they don’t hesitate to ask and find it. Josh the manager is amazing. If I have ever had an issue or question about anything he has responded within a half an hour. That’s something you don’t get anymore. You can tell everyone really cares and the positive atmosphere is always Great! There variety of products they have are amazing!! If you haven’t tried The East Dubuque Dispensary, you need too! It up be worth it!

The Dispensary in East Dubuque is wonderful! The atmosphere is very laid back and chill. The Budtenders are very knowledgeable and the staff will recognize repeat customers and chat with you. Matty is by far my favorite budtender. His knowledge of the plant the strains on hand, and the benefits of use is amazing! My partner and I have chosen to use cannibus to treat our PTSD, anxiety, and depression. My partner has experience with cannabis and easily chatted with Matty regarding the plant. My knowledge was very limited and Matty helped me find the perfect strain to assist with my symptoms. He took the time to ensure it would have the best impact with the least amount of negative effects for someone less familiar with the plant. Service is amazing. The most annoying this is the shifting screen with the menu. It helps prevent screen burn, but it makes looking onsite a little difficult. I highly recommend looking on Leafly before going if you don't want to try and follow the screens around the room.

i love everything about this place. never a bad time visiting this store, from quality in products to quality in customer service, it’s 5 stars.

Hands down the best place to go for cannabis! Way better customer service and cheaper than verilife in galena