The Botanist - Vernon (Med)

Seems like employees are bored and have nothing better to do than be rude. Will not recommend to anyone. Unfortunate since the location is nice.

Excellent customer service, clean and inviting facility, knowledgeable staff, and great medicine! What more can I say??

I am a new patient to the medical marijuana program and I had my first consultation at Prime Wellness and I can just say the quality and care of the staff there is amazing. I was a little nervous of how this whole process was going to be and from beginning to end every person I spoke with at this office is so helpful, I am very grateful to have a facility that I feel so comfortable with, there is absolutely no need for me to go anywhere else. The fact that new products are coming in that happens to be cheaper is a plus too! And I love how they call me to inform me personally of availability :)

Friendly, helpful, accommodating staff. Much better than other less friendly places.

they are very awesome and very caring staff love this place

I literally look forward to picking up my prescription. The staff is sooo sweet and helpful! Very patient also! Love love love this dispensary!! Very clean, very affordable and very safe!

I have been a patient here for 5 years and wanted to say I've always been so impressed, even when during the health mandates Prime Wellness was ahead of the curve like the plexiglass dividers ( first place I seen them ) and preorders worked great. and on my recent visit i bought a new product and Jenna is so helpful she went through everything from A-Z, also with a new strain I ordered Jenna told me about the effects she experienced and she was spot on ( slept so well ), The staff really cares about the patients and helps anyway they can.

Very welcoming atmosphere. Staff is always willing to assist with any questions. Great selection of products and easy ordering.

Very friendly and knowledgeable staff

I have been going to Prime Wellness since 2017. Recently I was diagnosed with a neurological condition. The prescribed meds I was given make me feel worse. I decided not to take them and try to manage this condition with just MMJ. With the help and education from Nani, Jenna and Luke they helped me figure out what would help me best. They were right. I do not like the psychotropic effects of THC, but I need the relaxing and pain relieving effects. I take THC-A which is the precursor to THC to help with the neuropathy and burning, CBD to help with the anxiety and CBN to help me relax and sleep at night. I would highly recommend Prime Wellness to anyone looking to an alternative to prescription drugs

Very kind staff Jenna always helps me by explaining things really well.

Prime wellness is the place to gooo! I always look forward to my weekly trips. My favorite bud-tender is Jenna! She is so sweet and happy. She is always helpful and knowledgeable about the products and its effects. Keep up the great work 💖 10/10

Prime Wellness offers comprehensive and thorough service with quality regulated products. Prices can be a little higher but no taxes with medical marijuana and programs are offered to lower income patients. Great dispensary.

this dispensary is so nice, the staff is always smiling and helpful. since cannabis became recreationally legal, my usual dispensary and others around have been super busy, im glad they have decided to stay medical only, the focus on patients is amazing, i’ll definitely be shopping here more often

Very friendly and helpful staff. Always accommodating to patient needs. Staff deserve raises!

I’ve been a patient and visited this dispensary for the past 4 years and they’ve always been great, the staff is friendly and knowledgeable, plus all the other usual compliments… My only complaint is about not always being able to get the same strain every time. But I don’t think that’s Prime Wellness’s fault. Edibles and vapes are ok but I’m from CA so I’m used to a bigger selection. Tabs though are fantastic and work fast. Overall, this place is reliable, they’ve never jerked me around, or even messed up an order. Plus if you get to meet Dean (manager maybe owner?), he’s as friendly as they come. In summation, excellent dispensary.

The staff is incredibly nice and helpful. The points and prices are really good too. I’ve looked at other dispensary prices and they were too high for me.

They are always available to answer questions and help making sure you are getting the products that work best for me..

Prime Wellnes has been an Amazing place to find what I need to help w/ my chronic pain of 16 years. Their staff are up to date on what works best for me & they are More than willing to take the time to help. The monthly "Virtual Event" hosted by Uzma Zakir has been helpful Beyond my expectations & has helped me get my life back on track from my debilitating pain. And the "Patient Perks" are Great! From Flash Sales, Double Points for future savings to getting 30% off in December w/ a fun BINGO Card in November! They have food donations & toy drives for the local community and work with you if you have financial hardship. I couldn't recommend Prime Wellness Enough! You Guys Rock!!! -Janette Charpentier 💗

I’ve been a patient for a couple years now. The staff is second to none. Everyone greets you with a smile and I always feel welcome. One member of your staff comes to the front of my mind. Jenna Hart is someone who always takes that extra step to make sure her patients always have an amazing and fun visit. Keep up the great work Jenna and the rest of the staff.

Friendly staff and orders are always completed on time.

Everyone from the security guard to pharmacy technician are kind, friendly, informative. I recommend this store to all.

So happy that the medical cannabis program is now available for CT residents! Could not have asked for a better first time experience at Prime Wellness. The staff was so friendly and inviting and made me feel at ease from the moment I walked through the doors. They were able to answer all of the technical questions I had and truly helped me understand what products and profiles would meet my medical needs. The Fioraden B and Theraplant 14031 both exceeded my expectations. Thank you for everything!

I have been a patient since 2016 and I was there yesterday and Jamie helped me, she's very knowledgeable and extremely nice with a great attitude and did an excellent job with my order, she was very fast with my order and had me on my way home with my meds, always shop here and always will, there's nothing better in a business than great customer service.